Bates Nissan

Work was completed however the old parts were left in the engine compartment. Work was done however attention to detail are needed. engine compartment. Work was done however attention to detail are needed. More

Very friendly. The process went smoothly. No hiccups. Financing was done through Nissan and that went well. The process went smoothly. No hiccups. Financing was done through Nissan and that went well. More

Service was well within the expected time frame, and special care was taking for accommodations: transport to and from home when the service was estimated to take what may have been considered a "long t special care was taking for accommodations: transport to and from home when the service was estimated to take what may have been considered a "long time". More

Loves the video they sent me. And customer service was amazing! Thank you! Will definitely return! And customer service was amazing! Thank you! Will definitely return! More

The service was great. I love the video and all the details. Thank for your attention I love the video and all the details. Thank for your attention More

I love the service that I receive at Bates Nissan! Clay O’Dell has definitely went above and beyond in making my decision to drive another Nissan extremely easy for me! Clay O’Dell has definitely went above and beyond in making my decision to drive another Nissan extremely easy for me! More

I am really impressed with the service as I am new to Killeen (from Austin) use to a larger NISSAN dealership. I like to extra services provided and the staff are polite and professional. I like being Killeen (from Austin) use to a larger NISSAN dealership. I like to extra services provided and the staff are polite and professional. I like being able to to see what I need done next. Dealership is very clean and provides the wait very well. More

The customer service provided by Nate in the service dept was second to none. He kept me informed about what was going on with my son’s car and he was very professional. He went above and beyond to ensure th was second to none. He kept me informed about what was going on with my son’s car and he was very professional. He went above and beyond to ensure that we understood what was going and gave us a realistic time of when the job would be finished. I was very impressed and satisfied with the service provided. I appreciate all the hard work and dedication provided by Nate! Customer service these days are lacking, but on this particular service Nate made me believe in customer service again. More

My experience with this organization has been positive, they are very professional, courteous and knowledgeable. they are very professional, courteous and knowledgeable. More

Mark is great and honest, didn’t take me all day to go through the process, I liked that, my time is valuable and limited, thanks through the process, I liked that, my time is valuable and limited, thanks More