Bates Nissan

Mike R is an outstanding agent he know his job very good. He help me with the problem without a hassle. He help me with the problem without a hassle. More

My service advisor was very professional and guided / advise me in regards to correcting a broken part with my 2022 Altima. advise me in regards to correcting a broken part with my 2022 Altima. More

checked in right away with Alex. Explained the process. Loved the video and information regarding my car. Explained why my battery was replaced. Employee’s are very friendly. Tha Explained the process. Loved the video and information regarding my car. Explained why my battery was replaced. Employee’s are very friendly. Thank you More

This is a great dealership and is being run like family. Austin Miller my Service Advisor is an amazing person. His customer skills services are amazing. He is very professional and knowledgeable about his Austin Miller my Service Advisor is an amazing person. His customer skills services are amazing. He is very professional and knowledgeable about his job. Additionally, I love the small video that they send me about everything that was being done to my car to include the 31 checks inspection. Also, I want to recognize Taylor the Technician that conducted the work, and the inspection, also did an excellent job. The Bates family should be happy for having people Like Austin and Taylor working for them. They are representing the Bates Dealership to the highest standards. More

Excellent customer service and support. I was served with all my need and more. I even got a video of tech performing the inspection and showed me exactly what was needed. Thanks everyone @ I was served with all my need and more. I even got a video of tech performing the inspection and showed me exactly what was needed. Thanks everyone @batesnissan More

Great customer service Trey was awesome and everyone in the dealership was super helpful. Thank you all!!! the dealership was super helpful. Thank you all!!! More

Great friendly staff. Fantastic service. Perfect experience. Went in originally for test drive and bought it the same day. 0% financing. Can't be beat. Fantastic service. Perfect experience. Went in originally for test drive and bought it the same day. 0% financing. Can't be beat. More

Slow in communicating with customers. Scheduling is inaccurate and needs list of work. Appointments are made just to drop off a set of keys. That is not communicated. Scheduling is inaccurate and needs list of work. Appointments are made just to drop off a set of keys. That is not communicated. More

Service was great fixed my car with no problem would recommended to anyone that needs service recommended to anyone that needs service More

Fuel pump died. We did not have an appointment, as most people don't for catastrophic failures like that. It was in the shop from Thursday morning by tow truck to We did not have an appointment, as most people don't for catastrophic failures like that. It was in the shop from Thursday morning by tow truck to end of the day Wednesday. Shuttle driver picked us up to pick it up from the dealership and that always makes things easier. I really enjoy the shuttle driver. He is good conversation, but will be quiet if you aren't feeling chatty. Once they actually got my vehicle in the shop to repair it, it was done in a couple of hours on Wednesday. The communication was a little thin, but our contact was out sick one of the days and that can't be helped. More