Bates Nissan

Austin Miller was very professional and he provided excellent service; keeping us informed on the status of our vehicle. excellent service; keeping us informed on the status of our vehicle. More

I appreciated them not trying to up sell me services I didn't need. I would like to see the drop off experience updated. We just moved here from Tennessee. There we would pull inside to meet with our S didn't need. I would like to see the drop off experience updated. We just moved here from Tennessee. There we would pull inside to meet with our Service Manager. They would meet us at the vehicle- get the information needed, ensure our transportation if needed or show us the waiting area. At your dealership, when I pulled up, no one came out to meet me. I finally went inside to learn it is expected for me to come inside to meet the service manager. Marshall was very nice and showed us around and kept us informed. More

Easy to get an appointment quick service I really like the video they send, and when they change the oil they don’t leave sloppy mess is under the hood very important to me the video they send, and when they change the oil they don’t leave sloppy mess is under the hood very important to me More

The staff was very knowledgeable and courteous . I didn’t feel pressured into making a purchase. I didn’t feel pressured into making a purchase. More

I like to hear and see inspection result from technician. Still need to speed up time. Still need to speed up time. More

Efficient, professional, communicative, and everything all in one. Trustworthy to fix my vehicle and awesome customer service! Will recommend to everyone and will be back for other services. all in one. Trustworthy to fix my vehicle and awesome customer service! Will recommend to everyone and will be back for other services. More

Very attentive staff that kept me informed and comfortable as I waited for my vehicle. Thorough job and detailed explanations! Thank you! comfortable as I waited for my vehicle. Thorough job and detailed explanations! Thank you! More

Mike R is an outstanding agent he know his job very good. He help me with the problem without a hassle. He help me with the problem without a hassle. More

My service advisor was very professional and guided / advise me in regards to correcting a broken part with my 2022 Altima. advise me in regards to correcting a broken part with my 2022 Altima. More

checked in right away with Alex. Explained the process. Loved the video and information regarding my car. Explained why my battery was replaced. Employee’s are very friendly. Tha Explained the process. Loved the video and information regarding my car. Explained why my battery was replaced. Employee’s are very friendly. Thank you More