
Bates Nissan
Killeen, TX
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1,354 Reviews of Bates Nissan
Excellent customer service. Very helpful and informative. The video they send you to show you the car inspection is pretty neat. Thank you for the great service. Very helpful and informative. The video they send you to show you the car inspection is pretty neat. Thank you for the great service. More
Great experience ! !! Marshall and Tyler are always awesome !!! Marshall keeps me updated whenever I'm there why my vehicle is being worked on. !! Marshall and Tyler are always awesome !!! Marshall keeps me updated whenever I'm there why my vehicle is being worked on. More
I appreciated them not trying to up sell me services I didn't need. I would like to see the drop off experience updated. We just moved here from Tennessee. There we would pull inside to meet with our S didn't need. I would like to see the drop off experience updated. We just moved here from Tennessee. There we would pull inside to meet with our Service Manager. They would meet us at the vehicle- get the information needed, ensure our transportation if needed or show us the waiting area. At your dealership, when I pulled up, no one came out to meet me. I finally went inside to learn it is expected for me to come inside to meet the service manager. Marshall was very nice and showed us around and kept us informed. More
Easy to get an appointment quick service I really like the video they send, and when they change the oil they don’t leave sloppy mess is under the hood very important to me the video they send, and when they change the oil they don’t leave sloppy mess is under the hood very important to me More
Efficient, professional, communicative, and everything all in one. Trustworthy to fix my vehicle and awesome customer service! Will recommend to everyone and will be back for other services. all in one. Trustworthy to fix my vehicle and awesome customer service! Will recommend to everyone and will be back for other services. More