Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Bates Nissan

Killeen, TX

4.6
1,354 Reviews
Call Dealership (254) 699-7181

5501 E Central Texas Expressway

Killeen, TX

76543

Directions

By Type

1,354 Reviews of Bates Nissan

May 30, 2023

Andre talked a little bit fast, but if we had a question, he stopped and thoroughly explained it to us to our satisfaction. He seemed to be very up front and an honest young man. More

by wsunde
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
We worked with Jason Byrd, he seemed like a very nice young man. He was friendly and very helpful when it came to answering all of our questions. , Andre Nash
Report | Print
May 31, 2023 -

Bates Nissan responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Bates Nissan!

May 29, 2023

Getting my new car was a very easy experience. Red was well prepared and had all my paperwork done in advance. I was in and out within about 75 minutes! Everyone was very helpful and professio More

by Kelynson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Red, Kevin Perez, Joshua "Josh" Snyder
Report | Print
May 30, 2023 -

Bates Nissan responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Bates Nissan, we look forward to having you as a valued customer for many years to come!

May 30, 2023 -

Bates Nissan responded

Thank you for your very kind review. Kevin, Josh, and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Bates Nissan.

May 26, 2023

Alexis was very helpful & personable! He was very knowledgeable & made my experience easy. Alexis is a great salesman! More

by Nyomee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alexis (Male type) , Andre Nash, Clay O'Dell
Report | Print
May 28, 2023 -

Bates Nissan responded

Thanks for your feedback on your recent visit to Bates Nissan. It's great to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

May 25, 2023

Awesome people! I’d recommend to anyone who needs a nice reliable car! Thanks again bated for excellent customer service! Until next time be blessed. More

by Simpsonkatrie32
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andre Nash, Kevin Adams, Alexis "Rain" Barcinas
Report | Print
May 26, 2023 -

Bates Nissan responded

Thank you for choosing Bates Nissan. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

May 25, 2023

Excellent video review of vehicle status, that as owners we seldom see. Under chassis view extremely helpful.. More

by DCHAPIN77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marshall Egson
Report | Print
May 26, 2023 -

Bates Nissan responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Bates Nissan, we look forward to having you as a valued customer for many years to come!

May 24, 2023

Nate, took care of situation which has always goes above and beyond anyone's expectations with even having to ask. If you own a Nissan Product, take it to Bates Nissan, and speak to Nate. I assure you that More

by Richardscarbrough
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate
Report | Print
May 25, 2023 -

Bates Nissan responded

Thank you, Richard, for taking the time to share your thoughts on working with Nate and our team. We're glad to hear we delivered such a great experience!

May 19, 2023

This was just a difficult experience. Ultimately, 4 visits, totaling or encompassing 40+ days to fix one problem! More

by PATTI.DIBBLE
Recommend Dealer
No
Employees Worked With
There was a really nice guy who called me after my first scathing review. I don't remember his name., Mike Rask
Report | Print
May 22, 2023 -

Bates Nissan responded

Patti, We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

May 19, 2023

They were Very easy to work with! Gave them budget and they worked it all out perfectly! More

by JOSHANDRANDIB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Red, Clay O'Dell
Report | Print
May 19, 2023 -

Bates Nissan responded

Josh and Randi, Thank you for sharing your experience with us! We're happy to hear it went well working with Clay and hope you enjoy your new vehicle. We truly appreciate your feedback!

May 18, 2023

my rep tyler was great. they gave me a ride to and from home that was awesome. i liked the video also. More

by Finkadink
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Linderman
Report | Print
May 18, 2023 -

Bates Nissan responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 17, 2023

They are always welcoming and customer friendly. My experiences have always been pleasant. Thank you More

by Yvetteco63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Linderman, Mike Rask, Nathaniel "Nate" Murphree, Austin Miller, Marshall Egson
Report | Print
May 17, 2023 -

Bates Nissan responded

Yvette, it's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Bates Nissan!

1
...
19
20
21
...
136