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Bates Nissan
Killeen, TX
1,351 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,351 Reviews of Bates Nissan
April 24, 2020
KDA1 is awesome & the best xxxx General Manager period. We purchased our last 7 vehicles for Bates Nissan. Service is second to none and they always treat us like family We purchased our last 7 vehicles for Bates Nissan. Service is second to none and they always treat us like family More
by KADAMS1904
Verified CustomerEmployees Worked With
KDA1, Michael Veal, Wilma Acosta, Kandace Morgan, Cortney Wrennall, Tremayne "Trey" Evans, Clay O'Dell, Kevin Perez
April 24, 2020
Visit Bates Nissan because remote start was not working and like always everybody was very concerned of my car issue. Very professional people working at Bates Nissan. and like always everybody was very concerned of my car issue. Very professional people working at Bates Nissan. More
by VSOTOIII
Employees Worked With
Michael Veal, Kenny Hartzell, Kevin Perez
April 22, 2020
The dealership is clean and organized The people are The dealership is clean and organized The people are polite and try hard to do there job In a timely manor . Mr Burk dose what he says he will. Ke The dealership is clean and organized The people are polite and try hard to do there job In a timely manor . Mr Burk dose what he says he will. Kenny was good to work with More
by flatrock62
Employees Worked With
Loab Burke, Kenny Hartzell, Clay O'Dell
April 07, 2020
I recommend this dealership for all of your vehicle needs. I have had the pleasure of buying multiple cars through Wilma. Great Experiences every time! needs. I have had the pleasure of buying multiple cars through Wilma. Great Experiences every time! More
by ANNAGIBBONS22
Employees Worked With
Wilma Acosta
January 02, 2020
Mike Veal cares about his customers. I had a situation that needed care and he fixed me in between appointments. Thanks Mike for caring. Got me back on the road in a few hours that needed care and he fixed me in between appointments. Thanks Mike for caring. Got me back on the road in a few hours More
by Russelllawhorn71
Employees Worked With
Michael Veal
December 12, 2019
Michael Veal provided awesome customer service. He went above and beyond my expectations for for service. Michael got my car squared away for me. I will definitely recommend Nissan to everyone. I always ha above and beyond my expectations for for service. Michael got my car squared away for me. I will definitely recommend Nissan to everyone. I always have excellent customer service whenever I walk in the door. More
by Delainena
Employees Worked With
Michael Veal
December 12, 2019
Excellent Experience I received excellent customer service from Michael Veal. I went into Bates Nissan to have my back brakes done. Mr. Veal kept me informed with frequent I received excellent customer service from Michael Veal. I went into Bates Nissan to have my back brakes done. Mr. Veal kept me informed with frequent updates on my truck. Everything was done as promised even the amount of time the repairs would take to be done. Mr. Veal has a wonderful personality and is able to put the customer at ease concerning their repairs. Michael Veal is a great asset to Bates Nissan. More
by Sheila Custis
Employees Worked With
Michael Veal
November 14, 2019
Customer Service is terrible Went in for a radio issue. Car was under warranty and took the vehicle in to have radio replaced. This became a nightmare very quickly. The customer s Went in for a radio issue. Car was under warranty and took the vehicle in to have radio replaced. This became a nightmare very quickly. The customer service at this dealership is very poor. Gone are the days when "the customer is always right" and people are actually taken care of. Bates Nissan is no exception. Their General Manager, Kevin Adams, talked to me on the phone like I was a dog. Absolutely no respect from this "man", who apparently thinks he can treat people any way that he chooses. Spoke to the owner, Bobby Bates, and understood why his general manager treats people the way he does, the owner is no different. I am no longer doing business with this so called company and have already taken my business to another dealership. Please be wary of Bates Nissan; they'll make sure they sell you a car, but after you sign on the dotted line, you're done. More
by reinhard1
Employees Worked With
Kevin Adams
