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Bates Nissan

Killeen, TX

4.6
1,354 Reviews

5501 E Central Texas Expressway

Killeen, TX

76543

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1,354 Reviews of Bates Nissan

April 24, 2020

Wilma made sure the service on my vehicle was a smooth one. Short wait, was offered refreshments while I waited. And she let the kids watch cartoons in the waiting room. More

by lakynaP
Recommend Dealer
Yes
Employees Worked With
Wilma Acosta
Apr 25, 2020 -

Bates Nissan responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

April 24, 2020

Fast and efficient service at the time of purchase. My family has now purchased three vehicles at Bates. I plan to buy the next ones at Bates too. More

by themariarosa
Recommend Dealer
Yes
Employees Worked With
Wilma Acosta, Loab Burke, Lesley Figueroa
Apr 25, 2020 -

Bates Nissan responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Bates Nissan!

April 24, 2020

Quick response from Internet inquiry. Excellent pricing We received an email on Sunday based on an online inquiry and soon had made contact with Kenny Hartzell resulting in appointment early the next day. More

by Bruce Bateman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cortney Wrennall, Loab Burke, Kenny Hartzell, Kevin Perez
Apr 25, 2020 -

Bates Nissan responded

Thank you so much for choosing Bates Nissan! Congrats on your new purchase, and let us know if we can be of any more assistance!

April 24, 2020

KDA1 is awesome & the best xxxx General Manager period. We purchased our last 7 vehicles for Bates Nissan. Service is second to none and they always treat us like family More

by KADAMS1904
Recommend Dealer
Yes
Employees Worked With
KDA1, Michael Veal, Wilma Acosta, Kandace Morgan, Cortney Wrennall, Tremayne "Trey" Evans, Clay O'Dell, Kevin Perez
Apr 24, 2020 -

Bates Nissan responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Bates Nissan.

April 24, 2020

Visit Bates Nissan because remote start was not working and like always everybody was very concerned of my car issue. Very professional people working at Bates Nissan. More

by VSOTOIII
Recommend Dealer
Yes
Employees Worked With
Michael Veal, Kenny Hartzell, Kevin Perez
Apr 24, 2020 -

Bates Nissan responded

Thank you for your review, we appreciate your business and our team looks forward to serving you again soon!

April 23, 2020

He was thorough with my issue. He took the time to understand my car problem and took all measures to make sure it was fixed properly. More

by Reena
Recommend Dealer
Yes
Employees Worked With
Tyler Linderman
Apr 23, 2020 -

Bates Nissan responded

Reena, Thank you so much for your kind words regarding working with Tyler, and for taking the time to leave us this wonderful feedback!

April 22, 2020

The dealership is clean and organized The people are The dealership is clean and organized The people are polite and try hard to do there job In a timely manor . Mr Burk dose what he says he will. Ke More

by flatrock62
Recommend Dealer
Yes
Employees Worked With
Loab Burke, Kenny Hartzell, Clay O'Dell
Apr 23, 2020 -

Bates Nissan responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

April 07, 2020

I recommend this dealership for all of your vehicle needs. I have had the pleasure of buying multiple cars through Wilma. Great Experiences every time! More

by ANNAGIBBONS22
Recommend Dealer
Yes
Employees Worked With
Wilma Acosta
Apr 08, 2020 -

Bates Nissan responded

Anna, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! We count ourselves lucky for customers like you. We look forward to working with you again in the future!

January 07, 2020

I was promised my vehicle by noon, and it was ready by 11 a.m. Mr. Veal exceeded my expectations. Great work. Keep up the good work. More

by asantana
Recommend Dealer
Yes
Employees Worked With
Michael Veal
January 02, 2020

Mike Veal cares about his customers. I had a situation that needed care and he fixed me in between appointments. Thanks Mike for caring. Got me back on the road in a few hours More

by Russelllawhorn71
Recommend Dealer
Yes
Employees Worked With
Michael Veal
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