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Bates Nissan

Killeen, TX

4.6
1,354 Reviews

5501 E Central Texas Expressway

Killeen, TX

76543

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1,354 Reviews of Bates Nissan

April 24, 2020

oil change I forgot my car was up for a total check until they reminded me thank goodness they did I live alone and sometimes forget what needs to be done More

by LAZYD195
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
i cant remember the names
Apr 24, 2020 -

Bates Nissan responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 24, 2020

Excellent Customer Service. Excellent follow- up and attention to detail. I felt welcomed and well taken care of. I would recommend this dealership and salesperson Robert Wilson to my friends and family More

by LOVAR01
Recommend Dealer
Yes
Employees Worked With
Robert Wilson
Apr 24, 2020 -

Bates Nissan responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Robert and the rest of our team, and we look forward to working with you again.

April 24, 2020

Best possible during c-19 This was during c-19 shutdown. We are older, have only one vehicle and live on a ranch. So our 2015 Xterra is our lifeline. We needed our state inspec More

by BEVERLYSOLOMONDESIGN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cynthia -- reception -- always friendly and helpful, Kandace Morgan, Cortney Wrennall, Mark Williams, Tremayne "Trey" Evans, Nathaniel "Nate" Murphree
Apr 24, 2020 -

Bates Nissan responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Bates Nissan.

April 24, 2020

Battery died and had to get a new one ASAP. They saw me right away after I showed up without any prior notice. Fantastic service. More

by jonsanford29
Recommend Dealer
Yes
Employees Worked With
Nathaniel "Nate" Murphree
Apr 24, 2020 -

Bates Nissan responded

Thanks, Jon, for sharing your thoughts about your experience with Bates Nissan. We appreciate your business and hope to see you again soon!

April 24, 2020

I was dreading the process of getting another vehicle. However, my experience with Bates was smooth and painless from sales to finance. I will definitely do business with them again. More

by Reginald
Recommend Dealer
Yes
Employees Worked With
Wilma Acosta
Apr 24, 2020 -

Bates Nissan responded

Hi Reginald, Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

April 24, 2020

Amazing place to get your car pampered. Every experience has been phenomenon. I am pleased with how great the service and the people make you feel right at home. Thank you Nissan. More

by JUSTICEJACK2613
Recommend Dealer
Yes
Employees Worked With
Andre Nash, Loab Burke, David Vahrenkamp, Kyle Morris, Joseph Bryant, Joshua "Josh" Snyder, Kenny Hartzell, Mark Williams, Lesley Figueroa, Tremayne "Trey" Evans
Apr 24, 2020 -

Bates Nissan responded

Thank you for choosing Bates Nissan, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

April 24, 2020

Outstanding dealership! Extremely knowledgeable sales people that go above and beyond to ensure the whole process is expedited and painless! Thank you, Josh! He went out of his way to find the exact ve More

by Kelynson
Recommend Dealer
Yes
Employees Worked With
Michael Veal, Joshua "Josh" Snyder, Clay O'Dell
Apr 24, 2020 -

Bates Nissan responded

Thank you for your business and this review! We're happy to hear that Josh was able to help you find just the right vehicle and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 24, 2020

Bates Nissan is a great business to get all of my vehicle needs takin care of. I would recommend them to all of my friends. More

by A.H
Recommend Dealer
Yes
Employees Worked With
Nathaniel "Nate" Murphree
Apr 24, 2020 -

Bates Nissan responded

Thank you for taking the time to share your feedback with us, we are happy to hear that you had a positive experience! We will share your comments with our team, and we look forward to working with you again.

April 24, 2020

No words to explain just great It was the best experience I've had dealing with a dealership they don't put you on the back burner they put you first More

by yolandagilmorejennings
Recommend Dealer
Yes
Employees Worked With
Michael Veal
Apr 25, 2020 -

Bates Nissan responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Bates Nissan!

April 24, 2020

It was a great experience working with the team at Bates Nissan. I will definitely make them my first choice when I get the new car fever. More

by lakynaP
Recommend Dealer
Yes
Employees Worked With
Wilma Acosta
Apr 25, 2020 -

Bates Nissan responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Bates Nissan!

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