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Bates Nissan

Killeen, TX

4.6
1,351 Reviews

5501 E Central Texas Expressway

Killeen, TX

76543

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1,351 Reviews of Bates Nissan

April 24, 2020

Battery died and had to get a new one ASAP. They saw me right away after I showed up without any prior notice. Fantastic service. More

by jonsanford29
Recommend Dealer
Yes
Employees Worked With
Nathaniel "Nate" Murphree
Apr 24, 2020 -

Bates Nissan responded

Thanks, Jon, for sharing your thoughts about your experience with Bates Nissan. We appreciate your business and hope to see you again soon!

April 24, 2020

I was dreading the process of getting another vehicle. However, my experience with Bates was smooth and painless from sales to finance. I will definitely do business with them again. More

by Reginald
Recommend Dealer
Yes
Employees Worked With
Wilma Acosta
Apr 24, 2020 -

Bates Nissan responded

Hi Reginald, Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

April 24, 2020

Amazing place to get your car pampered. Every experience has been phenomenon. I am pleased with how great the service and the people make you feel right at home. Thank you Nissan. More

by JUSTICEJACK2613
Recommend Dealer
Yes
Employees Worked With
Andre Nash, Loab Burke, David Vahrenkamp, Kyle Morris, Joseph Bryant, Joshua "Josh" Snyder, Kenny Hartzell, Mark Williams, Lesley Figueroa, Tremayne "Trey" Evans
Apr 24, 2020 -

Bates Nissan responded

Thank you for choosing Bates Nissan, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

April 24, 2020

Outstanding dealership! Extremely knowledgeable sales people that go above and beyond to ensure the whole process is expedited and painless! Thank you, Josh! He went out of his way to find the exact ve More

by Kelynson
Recommend Dealer
Yes
Employees Worked With
Michael Veal, Joshua "Josh" Snyder, Clay O'Dell
Apr 24, 2020 -

Bates Nissan responded

Thank you for your business and this review! We're happy to hear that Josh was able to help you find just the right vehicle and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 24, 2020

Bates Nissan is a great business to get all of my vehicle needs takin care of. I would recommend them to all of my friends. More

by A.H
Recommend Dealer
Yes
Employees Worked With
Nathaniel "Nate" Murphree
Apr 24, 2020 -

Bates Nissan responded

Thank you for taking the time to share your feedback with us, we are happy to hear that you had a positive experience! We will share your comments with our team, and we look forward to working with you again.

April 24, 2020

No words to explain just great It was the best experience I've had dealing with a dealership they don't put you on the back burner they put you first More

by yolandagilmorejennings
Recommend Dealer
Yes
Employees Worked With
Michael Veal
Apr 25, 2020 -

Bates Nissan responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Bates Nissan!

April 24, 2020

It was a great experience working with the team at Bates Nissan. I will definitely make them my first choice when I get the new car fever. More

by lakynaP
Recommend Dealer
Yes
Employees Worked With
Wilma Acosta
Apr 25, 2020 -

Bates Nissan responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Bates Nissan!

April 24, 2020

Wilma made sure the service on my vehicle was a smooth one. Short wait, was offered refreshments while I waited. And she let the kids watch cartoons in the waiting room. More

by lakynaP
Recommend Dealer
Yes
Employees Worked With
Wilma Acosta
Apr 25, 2020 -

Bates Nissan responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

April 24, 2020

Fast and efficient service at the time of purchase. My family has now purchased three vehicles at Bates. I plan to buy the next ones at Bates too. More

by themariarosa
Recommend Dealer
Yes
Employees Worked With
Wilma Acosta, Loab Burke, Lesley Figueroa
Apr 25, 2020 -

Bates Nissan responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Bates Nissan!

April 24, 2020

Quick response from Internet inquiry. Excellent pricing We received an email on Sunday based on an online inquiry and soon had made contact with Kenny Hartzell resulting in appointment early the next day. More

by Bruce Bateman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cortney Wrennall, Loab Burke, Kenny Hartzell, Kevin Perez
Apr 25, 2020 -

Bates Nissan responded

Thank you so much for choosing Bates Nissan! Congrats on your new purchase, and let us know if we can be of any more assistance!

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