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Bates Nissan

Killeen, TX

4.6
1,351 Reviews

5501 E Central Texas Expressway

Killeen, TX

76543

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1,351 Reviews of Bates Nissan

April 24, 2020

Warranty work on vehicle Anytime I need help with my daughters car the service department always goes above and beyond to make sure everything is taken care of! Tyler is alway More

by JENNARCHULETA801
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Linderman
Apr 24, 2020 -

Bates Nissan responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Bates Nissan. Please don't hesitate to reach out if you need anything else.

April 24, 2020

Knew her stuff. Was always coming back keeping us informed of what was going on. Followed up with me days later to make sure I didn't have any questions. More

by ARIYANA2615
Recommend Dealer
Yes
Employees Worked With
David Vahrenkamp, Lesley Figueroa
Apr 24, 2020 -

Bates Nissan responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Bates Nissan!

April 24, 2020

He was awesome helped me and my mom get cars.cant wait to see my mom in ger brand new car.shes never had a new car and shes almost 60. More

by MRSDEGEL1990
Recommend Dealer
Yes
Employees Worked With
Andre Nash, Loab Burke
Apr 24, 2020 -

Bates Nissan responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

April 24, 2020

The service that I received was great. They always let me know what exactly is wrong with my vehicle and take care of my car More

by SHEILAROBERSON20
Recommend Dealer
Yes
Employees Worked With
Michael Veal
Apr 24, 2020 -

Bates Nissan responded

Thank you, Sheila, for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

April 24, 2020

The whole experience was very good. Thank you to Kenny my salesman who made it happen. Also to Wilma head if sales who made the transition fast and easy. More

by Sassi
Recommend Dealer
Yes
Employees Worked With
David Vahrenkamp, Kenny Hartzell
Apr 24, 2020 -

Bates Nissan responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Bates Nissan.

April 24, 2020

THANK YOU ALL Your whole staff who made not only me very happy but my daughter as well, she really needed a real good car that she could handle in town and out of More

by gonzorudy1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Vahrenkamp, Lesley Figueroa, Clay O'Dell
Apr 24, 2020 -

Bates Nissan responded

Thanks for sharing your thoughts about your experience with Bates Nissan. We appreciate your business and hope to see you again soon!

April 24, 2020

This is my family’s go-to dealership even if we have to travel from gone AUSTIN area. I’ve referred all my friends and family to Bates Nissan. More

by LAURA3407
Recommend Dealer
Yes
Employees Worked With
Loab Burke
Apr 24, 2020 -

Bates Nissan responded

Thank you, Laura, for choosing Bates Nissan, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

April 24, 2020

oil change I forgot my car was up for a total check until they reminded me thank goodness they did I live alone and sometimes forget what needs to be done More

by LAZYD195
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
i cant remember the names
Apr 24, 2020 -

Bates Nissan responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 24, 2020

Excellent Customer Service. Excellent follow- up and attention to detail. I felt welcomed and well taken care of. I would recommend this dealership and salesperson Robert Wilson to my friends and family More

by LOVAR01
Recommend Dealer
Yes
Employees Worked With
Robert Wilson
Apr 24, 2020 -

Bates Nissan responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Robert and the rest of our team, and we look forward to working with you again.

April 24, 2020

Best possible during c-19 This was during c-19 shutdown. We are older, have only one vehicle and live on a ranch. So our 2015 Xterra is our lifeline. We needed our state inspec More

by BEVERLYSOLOMONDESIGN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cynthia -- reception -- always friendly and helpful, Kandace Morgan, Cortney Wrennall, Mark Williams, Tremayne "Trey" Evans, Nathaniel "Nate" Murphree
Apr 24, 2020 -

Bates Nissan responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Bates Nissan.

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