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Bates Nissan

Killeen, TX

4.6
1,354 Reviews

5501 E Central Texas Expressway

Killeen, TX

76543

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1,354 Reviews of Bates Nissan

May 01, 2020

I took my car in for service and they did a great job. The dealership was very professional and offered other services, the staff was good and friendly. i have gotten both of my vehicle service at the dea More

by MASTER27564
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Linderman,Michael Veal., Michael Veal, Tyler Linderman
May 02, 2020 -

Bates Nissan responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Bates Nissan!

April 30, 2020

Every time I get my car serviced on you guys always make me feel welcomed and right at home. Even though we are in hard times they still manage to do excellent service with a smile! Continue you the great w More

by Jasmine
Recommend Dealer
Yes
Employees Worked With
Cortney Wrennall, Nathaniel "Nate" Murphree
Apr 30, 2020 -

Bates Nissan responded

Hi Jasmine, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 30, 2020

As always a wonderful experience working with the team at Bates. I believe their logo of treating customers like family, which has always been our experience. Look forward to doing business with them agai More

by ramz1999
Recommend Dealer
Yes
Employees Worked With
Robin O'Dell, Clay O'Dell
Apr 30, 2020 -

Bates Nissan responded

Thanks for sharing your thoughts about your experience with Bates Nissan. We appreciate your business and hope to see you again soon! Enjoy your new vehicle!

April 29, 2020

Awesome Very friendly staff. Very prompt. Got my car in and provided excellent service. Call when car was done and sent a courtesy van to pick me up. More

by derrick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Veal, Cortney Wrennall
Apr 30, 2020 -

Bates Nissan responded

Thank you so much, Derrick, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Bates Nissan. Please don't hesitate to reach out if you need anything else.

April 28, 2020

I really appreciate Michael Veal’s Customer service. He was very polite and professional. He also Kept me on the loop through all the process. More

by ANGIEMANNY_518
Recommend Dealer
Yes
Employees Worked With
Joshua Freed, Michael Veal, Cortney Wrennall
Apr 28, 2020 -

Bates Nissan responded

Angie, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Michael met your expectations. Thank you again for choosing Bates Nissan, we look forward to having you as one of our valued customers for many more years to come!

April 28, 2020

Was such a easy process Everyone was so nice and helpful made my car buying experience awesome The whole process went a lot quicker than I thought it would too More

by MARLA1024
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Nash, Loab Burke, Kevin Perez
Apr 29, 2020 -

Bates Nissan responded

Here at Bates Nissan, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review, Marla!

April 28, 2020

excellent service from staff I have always received excellent service from Bates Nissan. This visit was no different. Micheal Veal and Tyler Linderman were very professional an More

by wjones55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Veal, Tyler Linderman
Apr 29, 2020 -

Bates Nissan responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Bates Nissan.

April 27, 2020

Staff was courteous and helpful. Was at dealership about 40 minutes while my car was serviced The waiting are was clean and there was ample drinks and snacks on hand . More

by MACANDMAM@hotmail.com
Recommend Dealer
Yes
Employees Worked With
Courtney is always pleasant and helpful on phone !!!, Tyler Linderman
Apr 28, 2020 -

Bates Nissan responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

April 25, 2020

Very efficient experience despite only one service representative was available, Tyler got my vehicle ready to go by end of day while taking care of several others. More

by npietila8
Recommend Dealer
Yes
Employees Worked With
Tyler Linderman
Apr 25, 2020 -

Bates Nissan responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

April 25, 2020

Visit to Bates Nissan My experience with this dealership was excellent. I went in and accomplished what I needed to accomplish. Everything went well. I had no problems. All More

by MDELK1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Loab Burke, Lesley Figueroa, Clay O'Dell
Apr 25, 2020 -

Bates Nissan responded

It's fantastic to hear that our staff provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing our dealership!

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