
Bates Nissan
Killeen, TX
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1,355 Reviews of Bates Nissan
I took my car in for service. Every step of the process was met with kindness and professionalism. Even the employees that I saw walking around seemed to enjoy their jobs. It was all around a great enviro was met with kindness and professionalism. Even the employees that I saw walking around seemed to enjoy their jobs. It was all around a great environment to be in. Micheal in service did a great job communicating with me during the whole process. I have never been a car dealership that I felt so welcomed. The cashier was even very pleasant. The young man the drove me home and picked me up was absolutely professional and kind. I was very surprised when Micheal walked me to my car and opened my door. This was above and beyond for me. The area was even clean inside and out. I just felt that everyone at every level cared about their job. This speaks volumes, not only about the caliber of people they employee but the company itself. More
I took my car in for service and they did a great job. The dealership was very professional and offered other services, the staff was good and friendly. i have gotten both of my vehicle service at the dea The dealership was very professional and offered other services, the staff was good and friendly. i have gotten both of my vehicle service at the dealer. More
Every time I get my car serviced on you guys always make me feel welcomed and right at home. Even though we are in hard times they still manage to do excellent service with a smile! Continue you the great w me feel welcomed and right at home. Even though we are in hard times they still manage to do excellent service with a smile! Continue you the great work God bless! More
As always a wonderful experience working with the team at Bates. I believe their logo of treating customers like family, which has always been our experience. Look forward to doing business with them agai Bates. I believe their logo of treating customers like family, which has always been our experience. Look forward to doing business with them again. More
Awesome Very friendly staff. Very prompt. Got my car in and provided excellent service. Call when car was done and sent a courtesy van to pick me up. Very friendly staff. Very prompt. Got my car in and provided excellent service. Call when car was done and sent a courtesy van to pick me up. More
I really appreciate Michael Veal’s Customer service. He was very polite and professional. He also Kept me on the loop through all the process. was very polite and professional. He also Kept me on the loop through all the process. More
Was such a easy process Everyone was so nice and helpful made my car buying experience awesome The whole process went a lot quicker than I thought it would too Everyone was so nice and helpful made my car buying experience awesome The whole process went a lot quicker than I thought it would too More
excellent service from staff I have always received excellent service from Bates Nissan. This visit was no different. Micheal Veal and Tyler Linderman were very professional an I have always received excellent service from Bates Nissan. This visit was no different. Micheal Veal and Tyler Linderman were very professional and helpful throughout the service. More
Staff was courteous and helpful. Was at dealership about 40 minutes while my car was serviced The waiting are was clean and there was ample drinks and snacks on hand . 40 minutes while my car was serviced The waiting are was clean and there was ample drinks and snacks on hand . More
Very efficient experience despite only one service representative was available, Tyler got my vehicle ready to go by end of day while taking care of several others. representative was available, Tyler got my vehicle ready to go by end of day while taking care of several others. More