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Bates Nissan

Killeen, TX

4.6
1,351 Reviews

5501 E Central Texas Expressway

Killeen, TX

76543

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1,351 Reviews of Bates Nissan

May 05, 2020

Very friendly and understanding of want is wanted. I was very happy with my salesman. All questions were answered and was given a review of my new vehicle. More

by txfest
Recommend Dealer
Yes
Employees Worked With
Loab Burke, Joseph Bryant, Kevin Perez
May 05, 2020 -

Bates Nissan responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Bates Nissan!

May 05, 2020

I enjoy my visit to Bates Nissan it was peaceful and quiet they did and awesome job with the service inspection on my vehicle they also put some window deflectors on the vehicle thank you. More

by INATIUS911
Recommend Dealer
Yes
Employees Worked With
Cashier , Nathaniel "Nate" Murphree
May 05, 2020 -

Bates Nissan responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

May 05, 2020

Mr. Veal was very helpful with getting my vehicle serviced and running properly. Kept in contact with me and letting me know when done! Great service! More

by ahookem1971
Recommend Dealer
Yes
Employees Worked With
Michael Veal
May 05, 2020 -

Bates Nissan responded

We are very happy to hear that Michael Veal was able to provide you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 04, 2020

They made the buying experience very easy. The whole staff was great to work with. I definitely will buy from them again. There was no high pressure sales or finance issues. More

by r_odell8633
Recommend Dealer
Yes
Employees Worked With
Michael Veal, Wilma Acosta, Kandace Morgan, Cortney Wrennall, Loab Burke, Kevin Adams, David Vahrenkamp, Kyle Morris, Robin O'Dell, Clay O'Dell
May 05, 2020 -

Bates Nissan responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Enjoy your new vehicle!

May 04, 2020

Customer service was outstanding. The service technicians were very professional, courteous, and friendly. I was kept informed of the status of my vehicle while I waited. All work was completed More

by Gcoll002
Recommend Dealer
Yes
Employees Worked With
Tyler Linderman, Nathaniel "Nate" Murphree
May 04, 2020 -

Bates Nissan responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

May 02, 2020

I have always found Bates Nissan willing to go beyond the normal experience. They delivered my new vehicle to my home, 120 miles from them. More

by Edie
Recommend Dealer
Yes
Employees Worked With
Cortney Wrennall, David Vahrenkamp, Robin O'Dell, Tyler Linderman, Clay O'Dell
May 03, 2020 -

Bates Nissan responded

Thanks for your feedback on your recent visit to Bates Nissan. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

May 01, 2020

I took my car in for service. Every step of the process was met with kindness and professionalism. Even the employees that I saw walking around seemed to enjoy their jobs. It was all around a great enviro More

by ybradford48
Recommend Dealer
Yes
Employees Worked With
Michael Veal, Tyler Linderman
May 02, 2020 -

Bates Nissan responded

Thank you for taking the time to share your feedback with us! We work hard to make sure our guests have an exceptional experience and it's great to hear that Michael took such good care of you. We will share your comments with our team, and we look forward to working with you again.

May 01, 2020

I took my car in for service and they did a great job. The dealership was very professional and offered other services, the staff was good and friendly. i have gotten both of my vehicle service at the dea More

by MASTER27564
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Linderman,Michael Veal., Michael Veal, Tyler Linderman
May 02, 2020 -

Bates Nissan responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Bates Nissan!

April 30, 2020

Every time I get my car serviced on you guys always make me feel welcomed and right at home. Even though we are in hard times they still manage to do excellent service with a smile! Continue you the great w More

by Jasmine
Recommend Dealer
Yes
Employees Worked With
Cortney Wrennall, Nathaniel "Nate" Murphree
Apr 30, 2020 -

Bates Nissan responded

Hi Jasmine, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 30, 2020

As always a wonderful experience working with the team at Bates. I believe their logo of treating customers like family, which has always been our experience. Look forward to doing business with them agai More

by ramz1999
Recommend Dealer
Yes
Employees Worked With
Robin O'Dell, Clay O'Dell
Apr 30, 2020 -

Bates Nissan responded

Thanks for sharing your thoughts about your experience with Bates Nissan. We appreciate your business and hope to see you again soon! Enjoy your new vehicle!

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