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Bates Nissan

Killeen, TX

4.6
1,354 Reviews

5501 E Central Texas Expressway

Killeen, TX

76543

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1,354 Reviews of Bates Nissan

May 06, 2020

Service is always timely and pleasant. The guys in service are always very attentive and I appreciate that. I totally trust them to do any and all repairs to my vehicle.. More

by Freed2praise
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Linderman
May 06, 2020 -

Bates Nissan responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Bates Nissan, we look forward to having you as one of our valued customers for many more years to come!

May 06, 2020

Simple, Easy Transaction Mike V. helped me with Service on my current Nissan. While I waited, I found a new Nissan Kicks that I really liked. He put me in touch with Mark. More

by hipnana1946
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Veal, Mark Williams, Kevin Perez
May 06, 2020 -

Bates Nissan responded

Hi hipnana1946, Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with us and Mike and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

May 06, 2020

Nate was Awesome and had Great Customer Service Skills Keep Up The Good Work! Tray and Andre are great in sales keep up the Good Work! More

by MICHON_DAVIS
Recommend Dealer
Yes
Employees Worked With
Andre Nash, Tremayne "Trey" Evans, Nathaniel "Nate" Murphree
May 06, 2020 -

Bates Nissan responded

Hi Michon, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Bates Nissan.

May 05, 2020

Very friendly and understanding of want is wanted. I was very happy with my salesman. All questions were answered and was given a review of my new vehicle. More

by txfest
Recommend Dealer
Yes
Employees Worked With
Loab Burke, Joseph Bryant, Kevin Perez
May 05, 2020 -

Bates Nissan responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Bates Nissan!

May 05, 2020

I enjoy my visit to Bates Nissan it was peaceful and quiet they did and awesome job with the service inspection on my vehicle they also put some window deflectors on the vehicle thank you. More

by INATIUS911
Recommend Dealer
Yes
Employees Worked With
Cashier , Nathaniel "Nate" Murphree
May 05, 2020 -

Bates Nissan responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

May 05, 2020

Mr. Veal was very helpful with getting my vehicle serviced and running properly. Kept in contact with me and letting me know when done! Great service! More

by ahookem1971
Recommend Dealer
Yes
Employees Worked With
Michael Veal
May 05, 2020 -

Bates Nissan responded

We are very happy to hear that Michael Veal was able to provide you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 04, 2020

They made the buying experience very easy. The whole staff was great to work with. I definitely will buy from them again. There was no high pressure sales or finance issues. More

by r_odell8633
Recommend Dealer
Yes
Employees Worked With
Michael Veal, Wilma Acosta, Kandace Morgan, Cortney Wrennall, Loab Burke, Kevin Adams, David Vahrenkamp, Kyle Morris, Robin O'Dell, Clay O'Dell
May 05, 2020 -

Bates Nissan responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Enjoy your new vehicle!

May 04, 2020

Customer service was outstanding. The service technicians were very professional, courteous, and friendly. I was kept informed of the status of my vehicle while I waited. All work was completed More

by Gcoll002
Recommend Dealer
Yes
Employees Worked With
Tyler Linderman, Nathaniel "Nate" Murphree
May 04, 2020 -

Bates Nissan responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

May 02, 2020

I have always found Bates Nissan willing to go beyond the normal experience. They delivered my new vehicle to my home, 120 miles from them. More

by Edie
Recommend Dealer
Yes
Employees Worked With
Cortney Wrennall, David Vahrenkamp, Robin O'Dell, Tyler Linderman, Clay O'Dell
May 03, 2020 -

Bates Nissan responded

Thanks for your feedback on your recent visit to Bates Nissan. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

May 01, 2020

I took my car in for service. Every step of the process was met with kindness and professionalism. Even the employees that I saw walking around seemed to enjoy their jobs. It was all around a great enviro More

by ybradford48
Recommend Dealer
Yes
Employees Worked With
Michael Veal, Tyler Linderman
May 02, 2020 -

Bates Nissan responded

Thank you for taking the time to share your feedback with us! We work hard to make sure our guests have an exceptional experience and it's great to hear that Michael took such good care of you. We will share your comments with our team, and we look forward to working with you again.

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