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Bates Nissan

Killeen, TX

4.6
1,351 Reviews

5501 E Central Texas Expressway

Killeen, TX

76543

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1,351 Reviews of Bates Nissan

May 08, 2020

Great job Tyler was exceedingly helpful and courteous. He handled my service efficiently and professionally. I would like to have him as my service rep all tim More

by rgawryszewski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnathan, Tyler Linderman
May 10, 2020 -

Bates Nissan responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Bates Nissan.

May 08, 2020

The service advisor was friendly and prompt. They answered all of my questions and completed my inspection in a timely manner. Excellent service was provided! More

by ANNAGIBBONS22
Recommend Dealer
Yes
Employees Worked With
Tyler Lindeman, George Johnston
May 10, 2020 -

Bates Nissan responded

Thanks, Anna, for sharing your thoughts about your experience with Bates Nissan. We appreciate your business and hope to see you again soon!

May 08, 2020

2019 Murano Purchase Trey Evans is an outstanding person to work with when it comes to purchasing a vehicle. He does his very best to try and meet all of your expectatio More

by daryl161559
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Vahrenkamp, Tremayne "Trey" Evans, Clay O'Dell
May 10, 2020 -

Bates Nissan responded

Hi Daryl, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Bates Nissan.

May 07, 2020

They worked with me and did everything I asked for in my car I was looking for they worked hard they are good peps too. More

by MOJONODOO
Recommend Dealer
Yes
Employees Worked With
Joseph Bryant, Loab Burke
May 07, 2020 -

Bates Nissan responded

Hi Mojonodoo, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Bates Nissan, we look forward to having you as one of our valued customers for many more years to come!

May 07, 2020

I had stopped coming to this dealership for years. Largely due to POOR CUSTOMER SERVICE!! But I recently had a problem with my vehicle that I thought needed to be investigated by the dealer... To my d More

by Chocnurse
Recommend Dealer
Yes
Employees Worked With
Michael Veal
May 08, 2020 -

Bates Nissan responded

Hi Chocnurse, Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

May 07, 2020

Always a good experience Needed to get a State Inspection for renewal of my car; I called and talked to Michael and he said to bring it by. At first we thought it was going t More

by MG1982
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Veal, Nathaniel "Nate" Murphree
May 07, 2020 -

Bates Nissan responded

HI MG1982, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Michael and the rest of the team to be a positive one at Bates Nissan. Please don't hesitate to reach out if you need anything else.

May 07, 2020

All was good, very professional an timely. Tyler was very attentive and professional. Check out was quick and easy. I was surprised service and sells person were not wear I g masks due to Covid 18? Thanks More

by SXYNANA08
Recommend Dealer
Yes
Employees Worked With
Cashier I don’t remember her name was very professional and quick.9, Tyler Linderman
May 08, 2020 -

Bates Nissan responded

Hi, Thank you for your business and this review. We're happy to hear that Tyler and our team was able to serve you and demonstrate our commitment to great service and thank you for bringing your concern to our attention. If there is anything we can assist you with in the future, please let us know.

May 06, 2020

Service is always timely and pleasant. The guys in service are always very attentive and I appreciate that. I totally trust them to do any and all repairs to my vehicle.. More

by Freed2praise
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Linderman
May 06, 2020 -

Bates Nissan responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Bates Nissan, we look forward to having you as one of our valued customers for many more years to come!

May 06, 2020

Simple, Easy Transaction Mike V. helped me with Service on my current Nissan. While I waited, I found a new Nissan Kicks that I really liked. He put me in touch with Mark. More

by hipnana1946
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Veal, Mark Williams, Kevin Perez
May 06, 2020 -

Bates Nissan responded

Hi hipnana1946, Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with us and Mike and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

May 06, 2020

Nate was Awesome and had Great Customer Service Skills Keep Up The Good Work! Tray and Andre are great in sales keep up the Good Work! More

by MICHON_DAVIS
Recommend Dealer
Yes
Employees Worked With
Andre Nash, Tremayne "Trey" Evans, Nathaniel "Nate" Murphree
May 06, 2020 -

Bates Nissan responded

Hi Michon, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Bates Nissan.

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