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Bates Nissan

Killeen, TX

4.6
1,354 Reviews

5501 E Central Texas Expressway

Killeen, TX

76543

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1,354 Reviews of Bates Nissan

May 18, 2020

All other times (3X's) the interior is vacuumed and smelling clean. This time it was still leaves, grass and dirt from these rains we've been having. And I got jumped at by my wife Bcuz of it. Mostly b More

by bigsal62
Recommend Dealer
Yes
Employees Worked With
New. Finance Lady, Michael Veal, Amiee Hearn
May 18, 2020 -

Bates Nissan responded

We're sorry to hear that your visit didn't meet the high standards our guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly.

May 15, 2020

They went above and beyond to get me the vehicle I wanted. They were all very professional and friendly. I will definitely buy from Bates again and refer my friends. More

by TJBANTA0
Recommend Dealer
Yes
Employees Worked With
Loab Burke, Lesley Figueroa
May 16, 2020 -

Bates Nissan responded

Thank you! Here at Bates Nissan, customer satisfaction is our #1 priority. We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

May 14, 2020

We felt like family during our experience purchasing 2 new Nissans! Rob, David & Clay we’re transparent, patient, & honest throughout the entire process! Thank you! More

by KIM.BAUMANN75
Recommend Dealer
Yes
Employees Worked With
Kevin Adams, David Vahrenkamp, Robin O'Dell, Clay O'Dell
May 14, 2020 -

Bates Nissan responded

Hi Kim, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

May 14, 2020

Great customer seeing from Michael Veal, helped in so many ways with his advice to get my truck working in great condition. Keep up mike8 More

by WILL BOWSER
Recommend Dealer
Yes
Employees Worked With
Michael Veal
May 14, 2020 -

Bates Nissan responded

We are very happy, Will, to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 14, 2020

Nate provides excellent customer service. I would recommend bates Nissan to anyone as long as Nate is working there. He is very helpful and extremely knowledgeable about Nissan and it’s products. More

by edenscw1105
Recommend Dealer
Yes
Employees Worked With
Cortney Wrennall, Nathaniel "Nate" Murphree
May 16, 2020 -

Bates Nissan responded

Thank you so much for your excellent review! We are so glad that Nate had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Bates Nissan. Please don't hesitate to reach out if you need anything else.

May 13, 2020

The whole experience was so comfortable and transparent. Our salesman Josh was very patient and nice also professional. They delivered our dream car! Mr Perez was also very nice and professional. The driver More

by obsd1502
Recommend Dealer
Yes
Employees Worked With
Driver who delivered our vehicle on a trailer was super nice!, Wilma Acosta, Loab Burke, Joshua "Josh" Snyder, Kevin Perez
May 13, 2020 -

Bates Nissan responded

Thanks for sharing your review! We're glad that Josh, Kevin and the team delivered such a great experience. We appreciate your business and hope to see you again soon here at Bates Nissan!

May 13, 2020

Mark at Bates Nissan was great to work with! The whole purchasing process was quick and easy. We found our vehicle and completed the whole financing process within a couple hours. We love our new vehicle! More

by monicamedrano30
Recommend Dealer
Yes
Employees Worked With
Kyle Morris, Mark Williams, Kevin Perez
May 13, 2020 -

Bates Nissan responded

Monica, thank you for choosing Bates Nissan, your feedback and rating mean a lot to us. We're glad that Mark and the team were able to help, and we hope to see you again!

May 13, 2020

Incredible buying experience as they made it easy, quick, and gave me an amazing deal! From the sales team to finance team they were magnificent! More

by Blake B
Recommend Dealer
Yes
Employees Worked With
Kevin Adams, David Vahrenkamp, Robin O'Dell, Clay O'Dell
May 13, 2020 -

Bates Nissan responded

Blake, thanks for your feedback on your recent visit to Bates Nissan! I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

May 13, 2020

The Service Dept. really makes a difference. The employees in Bates Nissan Put the Customer First - Great Employees. I have a big "shout out" one of your staff - Nate Murphree, he delivers Excell More

by professorlrw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The employee who actually worked on my car - I don't know his name., Nathaniel "Nate" Murphree
May 13, 2020 -

Bates Nissan responded

Thank you, it's great to hear that we were able to help you out and that Nate delivered such an excellent experience! Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Bates Nissan!

May 12, 2020

Bates Nissan has a great service department, great customer service employees, very knowledgeable service representative, I enjoy coming to Bates Nissan for my car needs. More

by EUGENBOL
Recommend Dealer
Yes
Employees Worked With
Michael Veal, Amiee Hearn, Nathaniel "Nate" Murphree
May 13, 2020 -

Bates Nissan responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

Mar 01, 2021 -

EUGENBOL responded

Great keep up the good work

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