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Bates Nissan

Killeen, TX

4.6
1,351 Reviews
Call Dealership (254) 699-7181

5501 E Central Texas Expressway

Killeen, TX

76543

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1,351 Reviews of Bates Nissan

May 14, 2020

Great customer seeing from Michael Veal, helped in so many ways with his advice to get my truck working in great condition. Keep up mike8 More

by WILL BOWSER
Recommend Dealer
Yes
Employees Worked With
Michael Veal
Report | Print
May 14, 2020 -

Bates Nissan responded

We are very happy, Will, to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 14, 2020

Nate provides excellent customer service. I would recommend bates Nissan to anyone as long as Nate is working there. He is very helpful and extremely knowledgeable about Nissan and it’s products. More

by edenscw1105
Recommend Dealer
Yes
Employees Worked With
Cortney Wrennall, Nathaniel "Nate" Murphree
Report | Print
May 16, 2020 -

Bates Nissan responded

Thank you so much for your excellent review! We are so glad that Nate had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Bates Nissan. Please don't hesitate to reach out if you need anything else.

May 13, 2020

The whole experience was so comfortable and transparent. Our salesman Josh was very patient and nice also professional. They delivered our dream car! Mr Perez was also very nice and professional. The driver More

by obsd1502
Recommend Dealer
Yes
Employees Worked With
Driver who delivered our vehicle on a trailer was super nice!, Wilma Acosta, Loab Burke, Joshua "Josh" Snyder, Kevin Perez
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May 13, 2020 -

Bates Nissan responded

Thanks for sharing your review! We're glad that Josh, Kevin and the team delivered such a great experience. We appreciate your business and hope to see you again soon here at Bates Nissan!

May 13, 2020

Mark at Bates Nissan was great to work with! The whole purchasing process was quick and easy. We found our vehicle and completed the whole financing process within a couple hours. We love our new vehicle! More

by monicamedrano30
Recommend Dealer
Yes
Employees Worked With
Kyle Morris, Mark Williams, Kevin Perez
Report | Print
May 13, 2020 -

Bates Nissan responded

Monica, thank you for choosing Bates Nissan, your feedback and rating mean a lot to us. We're glad that Mark and the team were able to help, and we hope to see you again!

May 13, 2020

Incredible buying experience as they made it easy, quick, and gave me an amazing deal! From the sales team to finance team they were magnificent! More

by Blake B
Recommend Dealer
Yes
Employees Worked With
Kevin Adams, David Vahrenkamp, Robin O'Dell, Clay O'Dell
Report | Print
May 13, 2020 -

Bates Nissan responded

Blake, thanks for your feedback on your recent visit to Bates Nissan! I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

May 13, 2020

The Service Dept. really makes a difference. The employees in Bates Nissan Put the Customer First - Great Employees. I have a big "shout out" one of your staff - Nate Murphree, he delivers Excell More

by professorlrw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The employee who actually worked on my car - I don't know his name., Nathaniel "Nate" Murphree
Report | Print
May 13, 2020 -

Bates Nissan responded

Thank you, it's great to hear that we were able to help you out and that Nate delivered such an excellent experience! Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Bates Nissan!

May 12, 2020

Bates Nissan has a great service department, great customer service employees, very knowledgeable service representative, I enjoy coming to Bates Nissan for my car needs. More

by EUGENBOL
Recommend Dealer
Yes
Employees Worked With
Michael Veal, Amiee Hearn, Nathaniel "Nate" Murphree
Report | Print
May 13, 2020 -

Bates Nissan responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

Mar 01, 2021 -

EUGENBOL responded

Great keep up the good work

May 11, 2020

Love Bates Nissan. This is my third Sentra that I have purchased from them because I love the product, customer service and the maintenance department knowledge. More

by VKKVC
Recommend Dealer
Yes
Employees Worked With
Tyler Linderman
Report | Print
May 11, 2020 -

Bates Nissan responded

Thank you for choosing Bates Nissan, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

May 11, 2020

Had a great experience at Bates Nissan and would highly recommend. Our service advisor was Michael Veal and he made us feel like we were valued customers. He put us at ease and kept us informed along the w More

by HondetteGal
Recommend Dealer
Yes
Employees Worked With
Michael Veal
Report | Print
May 12, 2020 -

Bates Nissan responded

Hi, Thank you for the 5-star review! We appreciate your business and look forward to helping you with any questions or future vehicle needs.

May 10, 2020

Excellent service, super nice and helpful! I love it here‼️ I’d recommend others to go here due to the love you get and feel here. More

by Goddess
Recommend Dealer
Yes
Employees Worked With
Michael Veal, Wilma Acosta, Loab Burke, Kevin Adams, Lesley Figueroa, Tremayne "Trey" Evans
Report | Print
May 11, 2020 -

Bates Nissan responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

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