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Bates Nissan

Killeen, TX

4.6
1,354 Reviews

5501 E Central Texas Expressway

Killeen, TX

76543

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1,354 Reviews of Bates Nissan

June 09, 2020

It seems that vacuuming is hit and miss at this dealership. This is the second time this year that my car was not vacuumed when I had the oil changed. More

by TABBYCAT78615
Recommend Dealer
Yes
Employees Worked With
The woman who took my payment was very friendly and pleasant. , Tyler Linderman
June 09, 2020

I believe that we receive quality service from Bates Nissan. We are so very blessed to have them in the city of Killeen. My service people are always professional and courteous. More

by NOVOTNYBAEZ1319
Recommend Dealer
Yes
Employees Worked With
Tyler Linderman
Jun 09, 2020 -

Bates Nissan responded

Hello, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Bates Nissan. Please don't hesitate to reach out if you need anything else.

June 09, 2020

Oil change. Very professional and to the point. Explained everything being done to the vehicle before service began.Work was done in about an hour and all went w More

by RSPRINGER0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cashier, Tyler Linderman
Jun 10, 2020 -

Bates Nissan responded

Hello, Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

June 07, 2020

Good Experience Was treated with respect and was a good buying experience. Robin was very helpful and helped us find a car that just fit our need. More

by Cogo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wilma Acosta, Robin O'Dell, Clay O'Dell
Jun 08, 2020 -

Bates Nissan responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Robin met your expectations. Thank you again for choosing Bates Nissan, we look forward to having you as one of our valued customers for many more years to come!

June 06, 2020

Had a new sales person. Very eager and polite. Sales manager had to help him out a lot. Sales manager was patient and knowledgeable. Thanks More

by Pjs2
Recommend Dealer
Yes
Employees Worked With
All I remember, Loab Burke, Tremayne "Trey" Evans, Kevin Perez
Jun 06, 2020 -

Bates Nissan responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 05, 2020

Excellent employees. Excellent Service. Thank you for finding problems that would have cost us more at a later Date. Thank you Michael Veal for explaining all the Problem More

by DONLEBEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Veal
Jun 06, 2020 -

Bates Nissan responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Michael and the team met your expectations. Thank you again for choosing Bates Nissan, we look forward to having you as one of our valued customers for many more years to come!

June 04, 2020

Ms. Hearn and Mr. Mike provided me with commendable service during my previous and most recent visit to Bates Nissan. Recommendations for Employees incentives awards. More

by CARLFISHER
Recommend Dealer
Yes
Employees Worked With
Mike Rask, Amiee Hearn
Jun 05, 2020 -

Bates Nissan responded

Carl, thank you so much for your kind words for Amiee and Mike, and for taking the time to leave us this wonderful feedback!

June 04, 2020

Oil Change Very knowledgeable and very friendly. They show so much caring for their customers and their jobs. I'm retired and each time I have visited Bates Nis More

by TOOJARRELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Veal, Loab Burke, Mike Rask, Amiee Hearn, Nathaniel "Nate" Murphree
Jun 05, 2020 -

Bates Nissan responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 27, 2020

They are all so wonderful, happy and polite. They get your car in and out in a decent time and all work so hard, thank you! More

by DRAMAQUEEN091690
Recommend Dealer
Yes
Employees Worked With
Michael Veal
May 27, 2020 -

Bates Nissan responded

Hello, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Bates Nissan!

May 26, 2020

Josh was an awesome sales person he showed me every feature on the vehicle I was thinking about purchasing, everyone was friendly, and it was awesome to watch josh get the car off of the showroom floor More

by Cidnurse
Recommend Dealer
Yes
Employees Worked With
David Vahrenkamp, Joshua "Josh" Snyder, Clay O'Dell
May 26, 2020 -

Bates Nissan responded

Thank you for taking the time to share your feedback with us! We work hard to make sure our guests have an exceptional experience, and it's great to hear that Josh took such good care of you. We will share your comments with our team, and we look forward to working with you again!

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