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Bates Nissan

Killeen, TX

4.6
1,351 Reviews

5501 E Central Texas Expressway

Killeen, TX

76543

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1,351 Reviews of Bates Nissan

June 07, 2020

Good Experience Was treated with respect and was a good buying experience. Robin was very helpful and helped us find a car that just fit our need. More

by Cogo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wilma Acosta, Robin O'Dell, Clay O'Dell
Jun 08, 2020 -

Bates Nissan responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Robin met your expectations. Thank you again for choosing Bates Nissan, we look forward to having you as one of our valued customers for many more years to come!

June 06, 2020

Had a new sales person. Very eager and polite. Sales manager had to help him out a lot. Sales manager was patient and knowledgeable. Thanks More

by Pjs2
Recommend Dealer
Yes
Employees Worked With
All I remember, Loab Burke, Tremayne "Trey" Evans, Kevin Perez
Jun 06, 2020 -

Bates Nissan responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 05, 2020

Excellent employees. Excellent Service. Thank you for finding problems that would have cost us more at a later Date. Thank you Michael Veal for explaining all the Problem More

by DONLEBEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Veal
Jun 06, 2020 -

Bates Nissan responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Michael and the team met your expectations. Thank you again for choosing Bates Nissan, we look forward to having you as one of our valued customers for many more years to come!

June 04, 2020

Ms. Hearn and Mr. Mike provided me with commendable service during my previous and most recent visit to Bates Nissan. Recommendations for Employees incentives awards. More

by CARLFISHER
Recommend Dealer
Yes
Employees Worked With
Mike Rask, Amiee Hearn
Jun 05, 2020 -

Bates Nissan responded

Carl, thank you so much for your kind words for Amiee and Mike, and for taking the time to leave us this wonderful feedback!

June 04, 2020

Oil Change Very knowledgeable and very friendly. They show so much caring for their customers and their jobs. I'm retired and each time I have visited Bates Nis More

by TOOJARRELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Veal, Loab Burke, Mike Rask, Amiee Hearn, Nathaniel "Nate" Murphree
Jun 05, 2020 -

Bates Nissan responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 27, 2020

They are all so wonderful, happy and polite. They get your car in and out in a decent time and all work so hard, thank you! More

by DRAMAQUEEN091690
Recommend Dealer
Yes
Employees Worked With
Michael Veal
May 27, 2020 -

Bates Nissan responded

Hello, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Bates Nissan!

May 26, 2020

Josh was an awesome sales person he showed me every feature on the vehicle I was thinking about purchasing, everyone was friendly, and it was awesome to watch josh get the car off of the showroom floor More

by Cidnurse
Recommend Dealer
Yes
Employees Worked With
David Vahrenkamp, Joshua "Josh" Snyder, Clay O'Dell
May 26, 2020 -

Bates Nissan responded

Thank you for taking the time to share your feedback with us! We work hard to make sure our guests have an exceptional experience, and it's great to hear that Josh took such good care of you. We will share your comments with our team, and we look forward to working with you again!

May 25, 2020

Muy bueno el trato.. Muy agradecido por el vendedor y el gerente de venta son persona que merecen estar hay el trato fue muy bueno y la venta bien rápida.Quiero felicitarl More

by fogueopellin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wilma Acosta, Robin O'Dell, Kevin Perez
May 25, 2020 -

Bates Nissan responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Robin, Kevin, Wilma, and our team, and we look forward to working with you again.

May 22, 2020

Service adviser Michael Veal was outstanding in looking out for me and my Armada. Considerate, courteous and helpful. Over the top scores for him. Shuttle driver Johnathan is a service superstar. Looks for More

by HSCHIFFMAN
Recommend Dealer
Yes
Employees Worked With
Shuttle driver Johnathan 5 stars., Michael Veal
May 24, 2020 -

Bates Nissan responded

HSchiffman, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Michael, Johnathan, and our team, and we look forward to working with you again.

May 21, 2020

Excellent team! Everyone went above and beyond to help with the purchase of our vehicles. We were treated with dignity and respect and that makes all the difference in the world to us. More

by SEEKINGSERENITY904
Recommend Dealer
Yes
Employees Worked With
Andre Nash, Loab Burke, Lesley Figueroa, Kevin Perez
May 21, 2020 -

Bates Nissan responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

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