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Bates Nissan

Killeen, TX

4.6
1,354 Reviews

5501 E Central Texas Expressway

Killeen, TX

76543

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1,354 Reviews of Bates Nissan

June 17, 2020

Service technician was very friendly and professional. He was thorough during the process of checking my vehicle in and afterwards. The cashier offered me cold water and snacks. More

by RBOOK22
Recommend Dealer
Yes
Employees Worked With
Tyler Linderman, Mike Rask
Jun 18, 2020 -

Bates Nissan responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

June 17, 2020

I have been a customer at Bates for 5 years and Im am highly satisfied with customer service presented by Service Advisor, Michael Veal. My experience with him exceeded my expectations. He helped me diag More

by Ms. Carter
Recommend Dealer
Yes
Employees Worked With
Michael Veal
Jun 18, 2020 -

Bates Nissan responded

It's great to hear that we were able to help you out, Ms. Carter. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Bates Nissan!

June 17, 2020

The process went very quickly after I submitted my application online and I did not have to stay very long at the dealership and my car was clean and was they tinted the windows for me. More

by djarkartahampton
Recommend Dealer
Yes
Employees Worked With
Anthony Hampton , Kyle Morris, Kevin Perez
Jun 18, 2020 -

Bates Nissan responded

Thanks for your feedback on your recent visit to Bates Nissan. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. Be sure to let us know if there's anything else we can help with!

June 17, 2020

I am never disappointed when I bring in my vehicles for their services. I know I can always count on the service department to do things right and keep me in warmed throughout the whole process. More

by SHORTYSSON
Recommend Dealer
Yes
Employees Worked With
David Vahrenkamp
Jun 18, 2020 -

Bates Nissan responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience and we appreciate your repeat business!

June 15, 2020

The service advisor Amiee Hearn is the personification of Excellence in Achievement, and she treats all customers as Bates Nissan partners and family members a More

by Mark
Recommend Dealer
Yes
Employees Worked With
Amiee Hearn
Jun 16, 2020 -

Bates Nissan responded

Thank you for choosing Bates Nissan, your feedback and rating mean a lot to us. We're glad to hear that Amiee and the team provided such a positive experience, and we hope to see you again!

June 11, 2020

Replace sensor Was very helpful and explained everything that was to be done to car. Clean and great service and great people to work and very patient. More

by monagates24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Veal, Robin O'Dell, Kevin Perez
Jun 12, 2020 -

Bates Nissan responded

Hello, Thanks for sharing your thoughts about your experience with Bates Nissan. We appreciate your business and hope to see you again soon!

June 10, 2020

Great customer service quick easy and painless. Professional and courteous and punctual I will use them for all my Nissan needs. Just wish they were more inexpensive More

by vancurapet6312
Recommend Dealer
Yes
Employees Worked With
Michael Veal
Jun 10, 2020 -

Bates Nissan responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 10, 2020

Bates Nissan provided a seamless sale with professionalism and knowledge unlike any experience before with purchasing a vehicle. I am so pleased with everything and all was done sight unseen. More

by Donna
Recommend Dealer
Yes
Employees Worked With
Andre Nash, David Vahrenkamp, Clay O'Dell
Jun 10, 2020 -

Bates Nissan responded

Donna, thank you for taking the time to write this review! Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Bates Nissan are glad to have you as a customer.

June 10, 2020

Bates Nissan is a great dealership, I have purchased two vehicles there. They are very helpful and very professional. The facilities is top grade. I plan on purchasing another Nissan again from Bates Nissan More

by BEADELOCH
Recommend Dealer
Yes
Employees Worked With
Tyler Linderman
Jun 11, 2020 -

Bates Nissan responded

Hello, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Bates Nissan.

June 09, 2020

I loved the quick and efficient service provided at Bates Nissan! Usually I dread the sales process but this experience was amazing ,Thank you Nissan Bates. More

by garr_ele
Recommend Dealer
Yes
Employees Worked With
Kyle Morris, Jose Estrada
Jun 09, 2020 -

Bates Nissan responded

Hello, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Bates Nissan.

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