Bates Nissan

Good service by my sales person but Horrible by management. My truck was hit but the employee and call I got was nothing. I had to reschedule all my appointments to move because my truck was bein management. My truck was hit but the employee and call I got was nothing. I had to reschedule all my appointments to move because my truck was being fix. More

Terrible service, issue has not been resolved. Customer service and technicians were extremely rude and not caring about issue. Was told i would receive refund for towing but never did. service and technicians were extremely rude and not caring about issue. Was told i would receive refund for towing but never did. More

We are pleased with all the great service Bates Nissan family has given us. Everyone is friendly and I like that they explain everything until we understand, Thank you. family has given us. Everyone is friendly and I like that they explain everything until we understand, Thank you. More

Great customer service, was able to understand and meet my needs to get me into a new car. Went above and beyond for my satisfaction. my needs to get me into a new car. Went above and beyond for my satisfaction. More

quick professional quality workmanship on my Rogue It was nice after being on shelter in place for so long to finally be able to go out. Got my hair cut this week, went on a doctor apt, did actual groc It was nice after being on shelter in place for so long to finally be able to go out. Got my hair cut this week, went on a doctor apt, did actual grocery shopping and had my car service done. This was all while I was wearing a mask. She cut my hair while I wore the mask and I was able to wear a mask in every other place I went to. It was sad that not everyone wanted to be safe but I appreciate the quick professional service that I received at Bates Nissan. (as well as the snack bowl for the customers. Thank You More

Professional Service and fast. Easy to schedule. The service people keep you update. The dealer follow up with a phone call and ask about the service. and fast. Easy to schedule. The service people keep you update. The dealer follow up with a phone call and ask about the service. More

Really great, The service was great starting with Michael, who waited on me, the the shuttle gentleman was kind and friendly and Tyler was very kind and courteous. The service was great starting with Michael, who waited on me, the the shuttle gentleman was kind and friendly and Tyler was very kind and courteous. More

Service technician was very friendly and professional. He was thorough during the process of checking my vehicle in and afterwards. The cashier offered me cold water and snacks. was thorough during the process of checking my vehicle in and afterwards. The cashier offered me cold water and snacks. More

I have been a customer at Bates for 5 years and Im am highly satisfied with customer service presented by Service Advisor, Michael Veal. My experience with him exceeded my expectations. He helped me diag highly satisfied with customer service presented by Service Advisor, Michael Veal. My experience with him exceeded my expectations. He helped me diagnose, understand and decide how to properly service my vehicle. I greatly appreciate his professionalism and technical expertise. He was extremely kind and patient. He went above and beyond to assure that my vehicle was taken care of; All with the perfect customer service. I will definitely continue business at this location. Thank you very much Mr. Veal! More

The process went very quickly after I submitted my application online and I did not have to stay very long at the dealership and my car was clean and was they tinted the windows for me. application online and I did not have to stay very long at the dealership and my car was clean and was they tinted the windows for me. More