
Bates Nissan
Killeen, TX
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1,354 Reviews of Bates Nissan
The salesmen are very knowledgeable. Finance staff was amazing . I will not from Bates Nissan in the future. Thank you so much for their customer service amazing . I will not from Bates Nissan in the future. Thank you so much for their customer service More
Excellent Service Excellent support although there was some unforeseen challenges, Nate Murphree representative to company to the highest level possible. He provided a Excellent support although there was some unforeseen challenges, Nate Murphree representative to company to the highest level possible. He provided a detailed explanation and overall outstanding service. More
Professional, reliable service Bates Nissan's employees take care of my needs in a most professional manner. I never lack for information about my car, and they make sure to update Bates Nissan's employees take care of my needs in a most professional manner. I never lack for information about my car, and they make sure to update me as to the time it will take to have the car serviced. I appreciate their diligence! More
Good service by my sales person but Horrible by management. My truck was hit but the employee and call I got was nothing. I had to reschedule all my appointments to move because my truck was bein management. My truck was hit but the employee and call I got was nothing. I had to reschedule all my appointments to move because my truck was being fix. More
Terrible service, issue has not been resolved. Customer service and technicians were extremely rude and not caring about issue. Was told i would receive refund for towing but never did. service and technicians were extremely rude and not caring about issue. Was told i would receive refund for towing but never did. More
We are pleased with all the great service Bates Nissan family has given us. Everyone is friendly and I like that they explain everything until we understand, Thank you. family has given us. Everyone is friendly and I like that they explain everything until we understand, Thank you. More
Great customer service, was able to understand and meet my needs to get me into a new car. Went above and beyond for my satisfaction. my needs to get me into a new car. Went above and beyond for my satisfaction. More
quick professional quality workmanship on my Rogue It was nice after being on shelter in place for so long to finally be able to go out. Got my hair cut this week, went on a doctor apt, did actual groc It was nice after being on shelter in place for so long to finally be able to go out. Got my hair cut this week, went on a doctor apt, did actual grocery shopping and had my car service done. This was all while I was wearing a mask. She cut my hair while I wore the mask and I was able to wear a mask in every other place I went to. It was sad that not everyone wanted to be safe but I appreciate the quick professional service that I received at Bates Nissan. (as well as the snack bowl for the customers. Thank You More
Professional Service and fast. Easy to schedule. The service people keep you update. The dealer follow up with a phone call and ask about the service. and fast. Easy to schedule. The service people keep you update. The dealer follow up with a phone call and ask about the service. More
Really great, The service was great starting with Michael, who waited on me, the the shuttle gentleman was kind and friendly and Tyler was very kind and courteous. The service was great starting with Michael, who waited on me, the the shuttle gentleman was kind and friendly and Tyler was very kind and courteous. More