Barker Buick GMC Cadillac
Bloomington, IL
Hours
Sales/Showroom
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Drake and Matt were awesome and it was a pleasure doing business with them. Very friendly and easy to talk to, but also very professional. Never felt like they were using a “customer service-voice” with me business with them. Very friendly and easy to talk to, but also very professional. Never felt like they were using a “customer service-voice” with me, which I appreciate. Most customers appreciate authenticity, which they obviously understand. Their experience in customer engagement is apparent. It was a very painless, interaction and very straightforward. I would recommend Barker 10/10 times without a doubt. Hopefully I won’t need to car shop for a very long time but when that time comes, I’ll be going right back to them. The love I have for this new car grows every time I sit in it. Thanks again, Drake and Matt! More
Kori did an excellent job finding us the right vehicle and helping us get everything done in one day. I highly recommend Kori for your next purchase. and helping us get everything done in one day. I highly recommend Kori for your next purchase. More
Clean, professional and knowledgeable! If I have questions Brian has always answered all my questions on the spot If I have questions Brian has always answered all my questions on the spot More
Great experience buying a vehicle through Barker! Had a nice salesman (Kori Parker) who made the process quick and easy. No haselling or anything. Definitely recommend!! Had a nice salesman (Kori Parker) who made the process quick and easy. No haselling or anything. Definitely recommend!! More
This was our visit to the service department and we were very pleased with the service. No long wait time. very pleased with the service. No long wait time. More
Dealership was very accommodating in finding the vehicle I wanted. I love my new Yukon Denali Ultimate Diesel!! Kori was great to work with!! Very professional and knowledgeable. We have gotten a lot of I wanted. I love my new Yukon Denali Ultimate Diesel!! Kori was great to work with!! Very professional and knowledgeable. We have gotten a lot of compliments on the vehicle and we both love to drive it. More
Great service, clean professional, quick turn around tome. Fast to inform us when it was done tome. Fast to inform us when it was done More
Car hood wasn’t completely closed. I didn’t notice it until yesterday and I drove on the highway. I’m lucky it didn’t unlock. I didn’t notice it until yesterday and I drove on the highway. I’m lucky it didn’t unlock. More
Staff is friendly,station is clean. My last experience was ok other than the records were not checked and a part albeit a expensive one was replaced twice and I am still awaiting a refu My last experience was ok other than the records were not checked and a part albeit a expensive one was replaced twice and I am still awaiting a refund. More
I bought a terrain about 11 month ago. 3 days after I got it, it was smoking bad! They came and picked up my car and "fixed it" 2 days after them i sent a video to an employee stating my c 3 days after I got it, it was smoking bad! They came and picked up my car and "fixed it" 2 days after them i sent a video to an employee stating my car still wasn't fixed. They came and got it again and it needed the motor replaced. That was a roller coaster of emotions. Fast forwards to August I reached out that there was a noise in my car and it needed looked at again. I take my car there pay the diagnose fee and them stating it should be fixed. I got right outside of town and the same noise was still there. I took it back they fixed it again but also found it was leaking oil. I expressed to a manager that I havent had this car a year and this is the 2nd MAJOR issue with it. I expressed again I was only buying a newer car because i needed something RELIABLE to get my children to their sporting events. They were going to "run numbers" and get back to me. Turns out I just got a call to come pick up my car. After I asked questions then it was "theres nothing we can do your car isnt worth whats owed" The orginal receipt was taken out of my car I never received it back or the receipt to show what was done the second time. I was also supposed to be called to go over extended warranty options at cost "because thats all we can offer" Here we are a month later still no receipts and still no phone call to discuss warranty options. Once they make the sale, it seems the customer doesnt matter anymore. More