Banister Nissan of Chesapeake

Not sure if I have Don's last name right. When I came in to have my first car serviced back in 2006, Don said all the right things and took care of my car the best way he knew how. Now that I have a 2008, to have my first car serviced back in 2006, Don said all the right things and took care of my car the best way he knew how. Now that I have a 2008, well his personality has always been kind to everyone not just me. I've gotten to know him thru the years and I still feel the same as I did before. He makes sure that I'm happy with everything before I leave. Always when I bring my car in for servicing I make sure I get that big hug when I come in. It's only me I just ask for him and he never hesitates. He is awesome. That's why I come all the way from Hampton just because the service is great. Yours Truly, Kathleen Thompson More

Had my truck towed to the dealership where I me Ms Tina Roberts. She took my truck straight in and had the problem diagnosted over the weekend. I pick'd up my truck on monday. My vehicle was waiting for Roberts. She took my truck straight in and had the problem diagnosted over the weekend. I pick'd up my truck on monday. My vehicle was waiting for me clean and ready to go. Tina was very helpful in explaning what was done and any services I needed in the future. I will for sure come back again for such friendly and professional service. More

Delena is very friendly, she make your experiance a good one. Service was great they make sure that the problem was fix and that I was happy with the service. keep doing a great job. I really enjoy the driv one. Service was great they make sure that the problem was fix and that I was happy with the service. keep doing a great job. I really enjoy the driver that will take you back to work and pick you when is done. V/r Juan J. Cruz More

Ryan Hall did a great job in making sure my radio issue was taking care of in a timely manner. Mr. Hall also followed up with me throughly to make sure I was satisfied with my last visited & suggested I c was taking care of in a timely manner. Mr. Hall also followed up with me throughly to make sure I was satisfied with my last visited & suggested I contact him with any futher questions or concerns. More

Our routine service was handled promptly and efficiently by Delena and the staff at Nissan of Chesapeake. We have 2 vehcles from them (will have the 3rd one soon) and have never been disappointed with the r by Delena and the staff at Nissan of Chesapeake. We have 2 vehcles from them (will have the 3rd one soon) and have never been disappointed with the results of any visit to the dealership. The service staff are knowledgable and treat customers with respect and as if they have intelligence, never "talking down" to you. More

Tina was very friendly and helpful! When I first arrived I was greeted and helped immediately. After I explained what issues I was having with my car Tina looked up some information, found the parts that I I was greeted and helped immediately. After I explained what issues I was having with my car Tina looked up some information, found the parts that I needed and scheduled a time to have my car repaired. Excellent work! Thank you! More

Couldn't have asked for better service! As a consumer it is nice to know that you get full, undivded attention. So many dealerships seem like they are running in a million directions, and never give 100% of is nice to know that you get full, undivded attention. So many dealerships seem like they are running in a million directions, and never give 100% of their time. That was not the case with Nissan of Chesapeake. The great service was greatly appreciated. More

The service department is very helpful. They go out of their way to assure that you and your car are taken care of. I dropped my car off they took me back to work then they called to let me know that my c their way to assure that you and your car are taken care of. I dropped my car off they took me back to work then they called to let me know that my car was ready and sent someone to pick me up. All I had to do was grab my keys and go. As a working mother this is the convenience that I need. I wouldn't trust anyone else with my family or my car. They get the job done. More

Brian was very professional and made sure the work on my car was completed quickly and accurately. I was in-and-out of the dealer in 30 minutes, which for a busy professional like myself is important especi car was completed quickly and accurately. I was in-and-out of the dealer in 30 minutes, which for a busy professional like myself is important especially when I'm doing basic maintenance on my car like an oil change. More

Awesome customer service. Ryan Hall is one reason I will come back to this dealership for service and to definitely purchase a new car! Very professional! Definitely would reccomend to family and friends. come back to this dealership for service and to definitely purchase a new car! Very professional! Definitely would reccomend to family and friends. The personnel and girls at the desk were very helpful and made me feel comfortable about leaving my vehicle there. TAhey go above and beyond customer service. It is a family type atmosphere. More