Banister Nissan of Chesapeake

After receiving a vehicle not equiped as promissed by sales I had doubts about the dealership. The Servive Department excells.The vehicle received service and was ready as promissed. I would recommend s sales I had doubts about the dealership. The Servive Department excells.The vehicle received service and was ready as promissed. I would recommend service but not sales. thank you, Harry Gillen More

I have been highly fortunate to have bought my 2008 Nissan Sentra at Victory Nissan. They have exceptional customer service, & kind dealers. While there to purchase my Sentra, I did not feel at all ru Nissan Sentra at Victory Nissan. They have exceptional customer service, & kind dealers. While there to purchase my Sentra, I did not feel at all rushed or pushed to purchase. Billy, my dealer, answered all my questions, and I was able to get a great deal on my car that same day. In addition, service is wonderful! My service advisor, Gary, is another wonderful person to work with, because he is a great listener and he takes time to not only listen to my concerns, but provides me with the best options to maintain my car. Unfortunately, I moved to NC and have not been able to find a dealership like Victory Nissan. I still travel to VA to get my car maintained by VN! I am coming back whenever I need a new car! I am a customer for life! Thank you everyone at Victory Nissan! More

T I have owned a Nissan for over 35 years and I love them. The reason I am sending this is because for the last 2 ½ years the service a Victory Nissan of Chesapeake is more than outstanding. Amanda Can them. The reason I am sending this is because for the last 2 ½ years the service a Victory Nissan of Chesapeake is more than outstanding. Amanda Cantu is the best service advisor I have ever come across. I feel like I’m not getting the run around and she is definitely an asset to the maintenance team at Victory Nissan. Thank-you Amanda More

Just want to thank Jaclyn for all her help. She is a great person. Job well done. She was a great help to me and that meant alot. I love that she was concern and most of all very honest. Keep up the great person. Job well done. She was a great help to me and that meant alot. I love that she was concern and most of all very honest. Keep up the good work Jaclyn. Thanks again Cheryl Hart More

Only OUTSTANDING service is what you are going to receive at this Dealership?!!!!Victory Nissan of Chesapeake,V.A. TOP NOTCH!!!! in my book.I went in for a oil change and a Car State Inspection and the folk at this Dealership?!!!!Victory Nissan of Chesapeake,V.A. TOP NOTCH!!!! in my book.I went in for a oil change and a Car State Inspection and the folks were nothing but REMARKABLE!!!!Mr.Gary Nelson was very helpful,friendly,and very resourceful who displayed exceptional professional expertise(A TRUE PROFESSIONAL).He took care of me right away with or hassle.I would recommend this dealership to anyone. More

I purchased my Nissan Versa in 2007. I've had wonderful experiences in the Service Dept since I've had my car. Like most service departments, I expected the worst. Victory Nissan Service Dept has excelle experiences in the Service Dept since I've had my car. Like most service departments, I expected the worst. Victory Nissan Service Dept has excellent customer service. They call about you and the vehicle. They send me service updates on my car, follow-up calls, and loaner cars. I must say I've been very impressed. My Service Advisor is GARY NELSON is a excellent employee when it comes to his job and customer service. Gary let's me know what I need to get repaired or checked on the vehicle for next service before I leave. When I first arrive in the service dept, I have a pretty good feeling and leave out feeling like a queen!! More

DECEMBER 9, 2009 RE: CUSTOMER SERVICE RECEIVED DECEMBER 9, 2009 RE: CUSTOMER SERVICE RECEIVED VICTORY NISSAN CHESAPEAKE SERVICE MANAGER RYAN HALL DEAR RYAN, I WANTED TO EXTEND MY SINCE DECEMBER 9, 2009 RE: CUSTOMER SERVICE RECEIVED VICTORY NISSAN CHESAPEAKE SERVICE MANAGER RYAN HALL DEAR RYAN, I WANTED TO EXTEND MY SINCEREST APPRECIATION FOR YOUR HELP AT THE LAST MINUTE WITH MY TIRE. NOT MANY PEOPLE IN YOUR POSITION WOULD MAKE TIME FOR SOMEONE DURING THIS BUSY HOLIDAY SEASON. EVERYTHING DECISION YOU MAKE IS ALWAYS WITH CLASS AND FINESSE.YET, YOU SOMEHOW HAVE MASTERED THE ABILITY TO MAINTAIN A NOBLE DISPOSITION ABOUT YOU AS ARE A GENUINE PERSON OF CHARACTER AND CONSCIENCE. IT IS UNEQUIVICABLY EVIDENT THAT YOU ARE AN INTELLIGENT, ACCOMPLISHED BUSINESSMAN WHO KNOWS HOW TO MAKE THINGS HAPPEN. THE EXECUTIVES AT VICTORY NISSAN AND ALL OF THEIR AFFILIATES SHOULD RECOGNIZE YOUR INATE ABILITIES IN DELIVERING THE HIGHEST LEVEL OF CUSTOMER SERVICE TO THEIR CLIENTS AND ALL TIMES. IT IS MY HOPE THAT YOU ARE PROPERLY COMPENSATED AND/ OR REWARDED FOR YOUR EFFORTS, BY THE NISSAN ORGANIZATION, NOT ONLY FOR YOUR CONTRIBUTIONS TO THE DEALERSHIP, BUT IN YOUR EXCEPTIONAL PUBLIC RELATION SKILLS, WHICH CONTINUOUSLY HELP RETAIN AND RECRUIT NEW CUSTOMERS. THANK YOU AGAIN RYAN, FOR EVERYTHING, SINCERELY, Stacey Villegas STACEY VILLEGAS P.O.BOX 15003 CHESAPEAKE, VA 23328 (757) 580-2428 MYGIRLZ1@COX.COM CC: DEALER RATER.COM, NISSAN CUSTOMER SERVICE More

I've been taking my Volvo to Victory Nissan for two years and have become accustomed to their outstanding customer service. Tina and her crew make sure I am notified as soon as my car is finished, or if any and have become accustomed to their outstanding customer service. Tina and her crew make sure I am notified as soon as my car is finished, or if anything comes up that may require more time. While the Victory price is routinely lower than I could get at non-dealer service centers, I would gladly pay more for the attention I get at Victory. I now look forward to my routine maintenance, just to see how my friends are doing! More

the service and prices were incredible, the prices were completelly reasonable and fair. the employees were friendly and extremely helpful and abundant with information and help. the work done on my vehic completelly reasonable and fair. the employees were friendly and extremely helpful and abundant with information and help. the work done on my vehicle was professionally and well done, and my vehicle was very well cared for . More

Harry was probably the sole reason we bought from Victory Nissan. He was extremely friendly, polite and knowledgable. He personally made the whole buying experience pleasant and I fear dealing with car sal Nissan. He was extremely friendly, polite and knowledgable. He personally made the whole buying experience pleasant and I fear dealing with car salesmen normally. He listened to our concerns, made recommendations and did not try to flim flam us at all. At all times, I felt he was honest and up front. My wife and I have bought 10 cars in the last 30 years and this was our best experience. Victory Nissan is lucky to have him. More