Banister Nissan of Chesapeake

customer service apparently is high on the radar of the service advisors at Nissan of Chesapeake. Our Infiniti QX56 was serviced there instead of the dealership in Virginia Beach. service advisors at Nissan of Chesapeake. Our Infiniti QX56 was serviced there instead of the dealership in Virginia Beach. More

Everything with my last visted to the service area was great. I only work with Brian everytime I come. I like the way he shows me the things that are dirty so I can replace them. That's neat. O, and I lik great. I only work with Brian everytime I come. I like the way he shows me the things that are dirty so I can replace them. That's neat. O, and I like the waiting area cause I can look at cars while i wait. More

Brian was absolutely fablous when I had my car serviced! He answered all my questions before I asked and was wonderful! I got my Nissan in Hampton & Brian worked on my headlight. I was in and out in LESS He answered all my questions before I asked and was wonderful! I got my Nissan in Hampton & Brian worked on my headlight. I was in and out in LESS than 10 minutes! More

Brian Doctor and the Nissan of Chesapeake team is awesome. The service was friendly and done with precision. Brian customers service skills is a testimony to the great service that I receive every ti awesome. The service was friendly and done with precision. Brian customers service skills is a testimony to the great service that I receive every time I come there. He was very knowledgeable and not your average push sales person who tacks on extra service you don't need. The professionalism was displayed throughout the dealership from the time I walked in to the time I left. Thanks to Brian I will be recommending them to friends and family in the future. Ron was excellent he walked me through the purchase of my 2012 Altima with Brian's assistance. Brian was great in both areas of the dealership. More

I have rated my visit a 5 overall as today's experience was great! A gentleman by the name of Ryan Pauling assisted me with my service request today and was very articulate, efficient and simply a pleas was great! A gentleman by the name of Ryan Pauling assisted me with my service request today and was very articulate, efficient and simply a pleasure to work with. The wait time that I was given for my service to be completed was accurate, a shuttle service was provided for my mother and I to have breakfast while we waited, information as to the newest 2012 Nissan models and rental program was provided and friendliness was in the air! Each time I visit with Nissan of Chesapeake I leave happy and thoroughly informed, and the assistance that Ryan provided today fell in line with their exemplar standard of service. Thank you Nissan of Chesapeake and thank you Ryan Pauling, you have a Nissan of Chesapeake customer for life! Best, Purzsha More

WoW WoW WoW is all I can say when it comes to getting service on my 2010 Nissan! I've only had 3 oil changes with my Nissan cause I do very little driving and Brian had been there for all 3. No matter ho service on my 2010 Nissan! I've only had 3 oil changes with my Nissan cause I do very little driving and Brian had been there for all 3. No matter how busy the service area looks he's 1st to spot me out and get me taken care off. Now i will say I've had one other co worker take my information and show me to the waiting area but it was no more then 15 mins when Brian found me to let me know that I was almost done. Thanks Dan The Man!!! for you have done great things with the The New Service Department at The New Nissan of Chesapeake!!! More

Amanda was wonderful! Very friendly, explained everything in great detail. I even had to bring my vehicle back the next day for something & the service dept. took the time to go over the vehicle everything in great detail. I even had to bring my vehicle back the next day for something & the service dept. took the time to go over the vehicle with a fine toothed comb to make sure there weren't any other issues. Very awesome staff! More

Everyone was very nice, this is my second car from here. Everyone was very nice, this is my second car from here. I tell all my friends how nice EVERYONE is here. Thats why I returned for another car.I thin Everyone was very nice, this is my second car from here. I tell all my friends how nice EVERYONE is here. Thats why I returned for another car.I think it's GREAT that the manger of the dealer walks around and talks to everyone. Everyone seems to like him,And I love seeing him on tv. Thats what made me come to this dealership, his action on tv and several of my friends got cars here. More

We had the best auto buying experience ever at this dealership. Harry listened to what we wanted in a vehicle and showed up our options. Delvin and Rick were also excellent to work with in sealing th dealership. Harry listened to what we wanted in a vehicle and showed up our options. Delvin and Rick were also excellent to work with in sealing the deal. We have recommended Nissan of Chesapeake to several friends and co-workers. More

Friendly people, decently fast in getting you in and out with the aervice done. They come and check on you or update you on what's happening with the car. I come frequently because I drive a lot and I alway with the aervice done. They come and check on you or update you on what's happening with the car. I come frequently because I drive a lot and I always get nice treatment. Hanging at the waiting area with popcorn, water and tv makes time go by a bit faster. They also have WiFi which helps out if you need to do work or just entertain yourself while waiting. More