Banister Nissan of Chesapeake

Mr. Doctor greeted me as soon as I got out of my vehicle with a smile and asked how I was doing. He was very friendly and extremely knowledgeable. When another employee quoted me the wrong price he fixed it with a smile and asked how I was doing. He was very friendly and extremely knowledgeable. When another employee quoted me the wrong price he fixed it. He kept me updated on what was going on with my car while it was being fixed and was able to explain what all the terms meant (I know nothing about cars). I never felt like he forgot about me during my wait because he would come in and check on me every once in a while just to make sure I was doing alright. More

Jay Bussey knows how to treat his customers. I have experienced his service at another Nissan dealership for several years and his style of customer service has always been top-notch. This young man al experienced his service at another Nissan dealership for several years and his style of customer service has always been top-notch. This young man always makes sure I'm taken care of in a fast, but efficient manner. He would do well in a management position anywhere Nissan Corporation would place him. The only reason I didn't follow him to another dealership is because I love my Nissan vehicles. Jay is the epitome of dealership service. He's a keeper!! More

Brian is a very pleasant person to deal with when taking my car in for service. He always makes sure that I am in and out as quick as possible, especially when it comes to routine services such as oil chang my car in for service. He always makes sure that I am in and out as quick as possible, especially when it comes to routine services such as oil changes. He always keeps me informed of what maintenance I need to plan on having done which is very helpful. He always remember my mother and myself when we come in for service. Great asset to the Nissan of Chesapeake service department! More

Third time at this dealership. Love, love, love the employees. Everyone there is so personable and helpful. Have been seen by Brain Doctor in service dept. twice now. He is excellent employees. Everyone there is so personable and helpful. Have been seen by Brain Doctor in service dept. twice now. He is excellent More

The reason I would recommend someone to this dealership is because of the warm and friendly welcome you receive upon arrival. Also customer service and the quality of work is great. Nissan of Chesapeake, V is because of the warm and friendly welcome you receive upon arrival. Also customer service and the quality of work is great. Nissan of Chesapeake, Va feels like family and is a wonderful place to do business. Thanks for a job well done! More

08/26/11 Kudos! To Brian Doctor of Nissan of Chesapeake 08/26/11 Kudos! To Brian Doctor of Nissan of Chesapeake for great assistance and outstanding service during my visit. Great experience on that servic 08/26/11 Kudos! To Brian Doctor of Nissan of Chesapeake for great assistance and outstanding service during my visit. Great experience on that service call. Satisfied Customer More

Delena Golden was outstanding. I arrived before opening and was let in, despite not having a standing appointment. I stated my problems and explained things as she took notes. She called and arranged my and was let in, despite not having a standing appointment. I stated my problems and explained things as she took notes. She called and arranged my ride home and kept me updated as things progressed. I have used this dealership for over three years and have never had an issue. Everyone has been extremely professional and polite. I will give them the highest marks all the way around and should I decide to buy another Nissan I will return there. Respectfully, Brad Waters More

I rely on my service advisor, Brian Doctor, to provide the services necessary to keep my vehicle running smoothly without the pressure tactics. He keeps the customer in mind and that is important. The ser the services necessary to keep my vehicle running smoothly without the pressure tactics. He keeps the customer in mind and that is important. The service he provides is excellent. He is committed to doing his job well and it shows. More

This review is for Mr. Doctor: I was in the Cheasapeake area with my mother for a day of shopping and my little tire light popped on. I did not buy my Quest from this location but I called and talked to Mr area with my mother for a day of shopping and my little tire light popped on. I did not buy my Quest from this location but I called and talked to Mr. Doctor and he said that it was no problem and to bring it right on in. As soon as i drove in he had one the the service workers take it to the back. I was out in no time flat and my mother was pleased. More

I came in for an oil change and was in a hurry. Mr. I came in for an oil change and was in a hurry. Mr. Doctor assisted me and had my service. Completed in less than 30 minutes. I really apprieciated I came in for an oil change and was in a hurry. Mr. Doctor assisted me and had my service. Completed in less than 30 minutes. I really apprieciated his customer service and his concer n about my timing. More