Banister Nissan of Chesapeake

I come to nissan of chesapeake for all my service needs. Great employees. Great service. Friendly staff, very informing of maintenance needs to vehicle. Bought two cars from here Great employees. Great service. Friendly staff, very informing of maintenance needs to vehicle. Bought two cars from here More

Thank you soooooo much Rob for my 2011 ALT Boogie!!!!! Id never thought it could happen but u made it work!!! your the BEST SALESMAN EVERRRRRRRR never thought it could happen but u made it work!!! your the BEST SALESMAN EVERRRRRRRR More

Purchased my second Nissan from this dealership! Dwane, Veronica, and Regie thank you! You and ALL your staff give that small town feel where you make us feel like you want us there. You make a handshak Veronica, and Regie thank you! You and ALL your staff give that small town feel where you make us feel like you want us there. You make a handshake feel like it still means something. That is something special, this day in age. Regie has sold me a Quest and Titan and hopefully more to come. Always respectful and polite great follow skills and customer service. Dwane- Thank you for taking the time out of your busy day to shake my hand and talk shop for 15 minutes. You don't have to do that but do, thank you. Veronica- You are very honest and straight forward. I appreciate your candor. The only person EVER to convince me that I make the right choice with an extended warranty. Everyone I have come across in your dealership from Sales, Service, and even the guy that gassed up my truck "Brad" was professional and polite. This is the type of place I love to purchase from and would even like to work at. More

I have never liked shopping for cars because of the stigma associated with car salesmen. My experience at Nissan of Chesapeake was completely different because of the help I received from Cheryl Johns stigma associated with car salesmen. My experience at Nissan of Chesapeake was completely different because of the help I received from Cheryl Johnson and Ron Watson. Both of them were very helpful answering my questions and getting me a great deal within my budget. They both took the time to explain the vehicle options and financing options so that I could make the best decision for my needs. I really felt they both were listening to what I needed and wanted which was different from other places who just wanted to make a sale. More

Great service. Friendly and knowledgeable. Answered all my questions and kept my daughter entertained. Always had smiles on their faces. Truly great people. Made the trade in process fast, painless, and ea my questions and kept my daughter entertained. Always had smiles on their faces. Truly great people. Made the trade in process fast, painless, and easy. More

I recently purchased a 2013 Nissan Sentra SL at Nissan of Chesapeake. I hade a good amount of negative equity in my trade in, but I was able work out a great deal. Rob was very easy to work with and very h Chesapeake. I hade a good amount of negative equity in my trade in, but I was able work out a great deal. Rob was very easy to work with and very honest. Tonya and Rick were also great. Tonya was even able to find a lower interest rate for me the day after. Overall, I had a great experience and would recommend Nissan of Chesapeake to anyone looking for a new vehicle. More

Rob was absolutely great. He used his knowledge and experience to help me find the car for me. Additionally He was very friendly and courteous. Also Veronica, Rick, Carlton, Joshua and the young lady experience to help me find the car for me. Additionally He was very friendly and courteous. Also Veronica, Rick, Carlton, Joshua and the young lady working the front desk were all very helpful. They made my experience wonderful and I would most definately send my friends to Nissan of Chesapeake. More

I had an awesome experience purchasing a used car at Nissan of Chesapeake thanks to Rob Williams and crew! Thanks again Rob! I had been shopping for a late model, low mile, vehicle through Craig's Lis Nissan of Chesapeake thanks to Rob Williams and crew! Thanks again Rob! I had been shopping for a late model, low mile, vehicle through Craig's List (not an easy chore). After having visited one of the Craig's List offerings (again- didn't work out), I stopped at Nissan of Chesapeake on the way home (what the heck- why not- I've got nothing to lose after looking this long). Rob Williams greeted me, I explained my "box" (low miles/price limit) and he found two vehicles that fit my needs (yea!). Rob was exceptionally courteous, knowledgeable, and patient in taking me through the entire process of the purchase. Rob even called me a couple of days later to ask if I was still happy with the car (doctors could learn a thing or two from Rob)! Rob genuinely cares about his customers! This dealership has integrity; I purchased the vehicle without it having been "prepped" and inspected by the service department. Because I purchased the car late in the day, the service department would have to inspect and "prep" the following day and I planned to pick it up after work. I was a little concerned they may have just "scooted' the car along, since I had already paid for it, and may not have given it a thorough vetting. Check this out: Rob called me at work and told me the service department found a "questionable" motor mount and replaced it at NO CHARGE TO ME!! They could easily have let this pass, I'd have been none the wiser, but may have found out later (accompanied by a large repair bill). WOW! That's integrity in my book! You guys earned some serious credibility with me. BTW: they lent me a 2012 to drive to work and back!! Thanks Rob Williams and the Nissan of Chesapeake team for making this such a wonderful event! I'll be back! More

I with with Mr. Doctor a few weeks ago. I was told I would be done within the hour and I was. First time that's happen since I bought my car in April 2012. This time i got great service. would be done within the hour and I was. First time that's happen since I bought my car in April 2012. This time i got great service. More