Banister Nissan of Chesapeake

Delena Golden was outstanding. I arrived before opening and was let in, despite not having a standing appointment. I stated my problems and explained things as she took notes. She called and arranged my and was let in, despite not having a standing appointment. I stated my problems and explained things as she took notes. She called and arranged my ride home and kept me updated as things progressed. I have used this dealership for over three years and have never had an issue. Everyone has been extremely professional and polite. I will give them the highest marks all the way around and should I decide to buy another Nissan I will return there. Respectfully, Brad Waters More

The reason I would recommend someone to this dealership is because of the warm and friendly welcome you receive upon arrival. Also customer service and the quality of work is great. Nissan of Chesapeake, V is because of the warm and friendly welcome you receive upon arrival. Also customer service and the quality of work is great. Nissan of Chesapeake, Va feels like family and is a wonderful place to do business. Thanks for a job well done! More

customer service apparently is high on the radar of the service advisors at Nissan of Chesapeake. Our Infiniti QX56 was serviced there instead of the dealership in Virginia Beach. service advisors at Nissan of Chesapeake. Our Infiniti QX56 was serviced there instead of the dealership in Virginia Beach. More

This review is for Mr. Doctor: I was in the Cheasapeake area with my mother for a day of shopping and my little tire light popped on. I did not buy my Quest from this location but I called and talked to Mr area with my mother for a day of shopping and my little tire light popped on. I did not buy my Quest from this location but I called and talked to Mr. Doctor and he said that it was no problem and to bring it right on in. As soon as i drove in he had one the the service workers take it to the back. I was out in no time flat and my mother was pleased. More

I came in for an oil change and was in a hurry. Mr. I came in for an oil change and was in a hurry. Mr. Doctor assisted me and had my service. Completed in less than 30 minutes. I really apprieciated I came in for an oil change and was in a hurry. Mr. Doctor assisted me and had my service. Completed in less than 30 minutes. I really apprieciated his customer service and his concer n about my timing. More

I rely on my service advisor, Brian Doctor, to provide the services necessary to keep my vehicle running smoothly without the pressure tactics. He keeps the customer in mind and that is important. The ser the services necessary to keep my vehicle running smoothly without the pressure tactics. He keeps the customer in mind and that is important. The service he provides is excellent. He is committed to doing his job well and it shows. More

Everything with my last visted to the service area was great. I only work with Brian everytime I come. I like the way he shows me the things that are dirty so I can replace them. That's neat. O, and I lik great. I only work with Brian everytime I come. I like the way he shows me the things that are dirty so I can replace them. That's neat. O, and I like the waiting area cause I can look at cars while i wait. More

Brian was absolutely fablous when I had my car serviced! He answered all my questions before I asked and was wonderful! I got my Nissan in Hampton & Brian worked on my headlight. I was in and out in LESS He answered all my questions before I asked and was wonderful! I got my Nissan in Hampton & Brian worked on my headlight. I was in and out in LESS than 10 minutes! More

Brian Doctor and the Nissan of Chesapeake team is awesome. The service was friendly and done with precision. Brian customers service skills is a testimony to the great service that I receive every ti awesome. The service was friendly and done with precision. Brian customers service skills is a testimony to the great service that I receive every time I come there. He was very knowledgeable and not your average push sales person who tacks on extra service you don't need. The professionalism was displayed throughout the dealership from the time I walked in to the time I left. Thanks to Brian I will be recommending them to friends and family in the future. Ron was excellent he walked me through the purchase of my 2012 Altima with Brian's assistance. Brian was great in both areas of the dealership. More

WoW WoW WoW is all I can say when it comes to getting service on my 2010 Nissan! I've only had 3 oil changes with my Nissan cause I do very little driving and Brian had been there for all 3. No matter ho service on my 2010 Nissan! I've only had 3 oil changes with my Nissan cause I do very little driving and Brian had been there for all 3. No matter how busy the service area looks he's 1st to spot me out and get me taken care off. Now i will say I've had one other co worker take my information and show me to the waiting area but it was no more then 15 mins when Brian found me to let me know that I was almost done. Thanks Dan The Man!!! for you have done great things with the The New Service Department at The New Nissan of Chesapeake!!! More