Banister Nissan of Chesapeake

I had a '99 Nissan Altima and knew that I wanted another Altima. I went on a popular used car dealership's website and found a used 2010 Altima with low mileage that I loved and it was the color I wanted, Altima. I went on a popular used car dealership's website and found a used 2010 Altima with low mileage that I loved and it was the color I wanted, BUT, they wanted me to pay up front to have the car shipped to my area (Virginia Beach). I was unsure about that along with the monthly payment they said I would have on that particular car. So, I waited and ended up going to Nissan of Chesapeake and I am now the happy owner of a brand new 2012 Altima for eighty dollars less a month than the used car place. Andrew Dean and Rebecca (? last name) were a true blessing. My '99 Altima popped an engine rod on Wednesday last week causing it to be out for the count after 233,000 or so miles! They were able to get me into a Brand New car fresh off the truck and took my now immobile car as a trade in! Thank you Lord! Everything was effortless, and they even gave me a loaner vehicle to get back and forth to work until my new car was inspected and whatnot. No car rental fees!! Needless to say this was an absolute Great Experience after I had not been in need of a car for eleven years! I am so thankful that patience proved to be a virtue in my short "hunt" for a new car. It just seemed as though they were expecting me, and everything fell into place! More

I recently purchased my 2011 Nissan Murano SL AWD at Nissan of Chesapeake in June 2011. This dealership worked with my husband and I to make sure we got a great deal and the payment we could afford. I Nissan of Chesapeake in June 2011. This dealership worked with my husband and I to make sure we got a great deal and the payment we could afford. I will be going back to purchase our next car there as well. Today (26 Sep) I just got my car serviced for the first time and I must say it was the fastest service I have ever recieved. They took my car as soon as I pulled up even though I was 30 minutes early. I was in and out before I knew it. This is the best dealership in VA. More

This dealership is awful and they hooked me into a bait This dealership is awful and they hooked me into a bait and switch and sold me a car that they were not even able to get and then backed out of the This dealership is awful and they hooked me into a bait and switch and sold me a car that they were not even able to get and then backed out of the deal. I Would never recommend this dealership to even my worst enemy. More

It was my pleasure to bring my card to Nissan of Chesapeake and have Delena Golden as my Service advisor. I was there on Tuesday, 6September11 for my 3 month service call, replace headlight bulb and Chesapeake and have Delena Golden as my Service advisor. I was there on Tuesday, 6September11 for my 3 month service call, replace headlight bulb and complimentary car wash. She made me aware of the amount of time it would take for those items above. Upon during the multi inspection, it was determined that i needed new car tires. This was a good time to buy them because the dealership was having a special, bury 3 and get 1 for $1.00. She made me aware of how much this would cost along with balancing, front end alignment and when it would be ready. Thank you for you help. I will see you again in 3 months. More

When I had my Nissan Sentra Brian was a great help with terrific customer service! He answered any questions or concerns I had about the car. Made me feel very comfortable and confident about buying the ca terrific customer service! He answered any questions or concerns I had about the car. Made me feel very comfortable and confident about buying the car. I would definetly recommend this dealership to anyone! You'll be very satisfied after leaving. More

Mr. Doctor greeted me as soon as I got out of my vehicle with a smile and asked how I was doing. He was very friendly and extremely knowledgeable. When another employee quoted me the wrong price he fixed it with a smile and asked how I was doing. He was very friendly and extremely knowledgeable. When another employee quoted me the wrong price he fixed it. He kept me updated on what was going on with my car while it was being fixed and was able to explain what all the terms meant (I know nothing about cars). I never felt like he forgot about me during my wait because he would come in and check on me every once in a while just to make sure I was doing alright. More

Jay Bussey knows how to treat his customers. I have experienced his service at another Nissan dealership for several years and his style of customer service has always been top-notch. This young man al experienced his service at another Nissan dealership for several years and his style of customer service has always been top-notch. This young man always makes sure I'm taken care of in a fast, but efficient manner. He would do well in a management position anywhere Nissan Corporation would place him. The only reason I didn't follow him to another dealership is because I love my Nissan vehicles. Jay is the epitome of dealership service. He's a keeper!! More

Brian is a very pleasant person to deal with when taking my car in for service. He always makes sure that I am in and out as quick as possible, especially when it comes to routine services such as oil chang my car in for service. He always makes sure that I am in and out as quick as possible, especially when it comes to routine services such as oil changes. He always keeps me informed of what maintenance I need to plan on having done which is very helpful. He always remember my mother and myself when we come in for service. Great asset to the Nissan of Chesapeake service department! More

Third time at this dealership. Love, love, love the employees. Everyone there is so personable and helpful. Have been seen by Brain Doctor in service dept. twice now. He is excellent employees. Everyone there is so personable and helpful. Have been seen by Brain Doctor in service dept. twice now. He is excellent More

08/26/11 Kudos! To Brian Doctor of Nissan of Chesapeake 08/26/11 Kudos! To Brian Doctor of Nissan of Chesapeake for great assistance and outstanding service during my visit. Great experience on that servic 08/26/11 Kudos! To Brian Doctor of Nissan of Chesapeake for great assistance and outstanding service during my visit. Great experience on that service call. Satisfied Customer More