Back

Banister Nissan of Chesapeake

Chesapeake, VA

3.4
815 Reviews

930 North Battlefield Boulevard

Chesapeake, VA

23320

Directions

By Type

815 Reviews of Banister Nissan of Chesapeake

March 26, 2014

Raymond Pusey did an excellent job in selling me my new 2014 altima. I will be the first to admit that I am not the easiest person to work with much less to sell something to but Ray ensured that all of my More

by harristi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tierra L Harris, Raymond Pusey
March 26, 2014

I had such a great experience at Nissan.Everyone that I delt with was helpful, kind, and fair. I would recommend Nissan to anyone buying. More

by Rrgregory92
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Hargrow, Terence Benn, Alan Aldridge
March 24, 2014

On March 19, 2014 I decide to go and check out Nissan of Chesapeake to see what they could offer to at the time. I tried a pervious dealership called Rick Hendricks, not helpful at all. When I drove up I wa More

by tnr1982
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giff McDonald
March 19, 2014

From the time we entered the dealership until the time we left every person we encountered was very courteous and super patient. The salesperson (Giff) was very down to earth and took the time to explain op More

by n3wnissaN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Copeland, Giff
Mar 19, 2014 -

Banister Nissan of Chesapeake responded

Thanks for taking the time to respond about your visit. It is always nice to hear from a satisfied guest. Our goal is complete customer satisfaction and its nice to know that we did that with you. All our associates are trained to answer any and all of our guests concerns and to be as helpful as possible at all times. Giff is one of our best associates, and I will make sure he knows about your kind words. Thanks again for your business Dwane Cochenour General Sales Manager Nissan of Chesapeake

March 16, 2014

This dealer is always friendly and the service department This dealer is always friendly and the service department is no exception. Don't know why they didn't give me my complementary car wash but they are More

by phlipter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clif Singleton
March 07, 2014

Its never fun taking your car in for service for obvious reasons. But, working with people like brian, gary, brandon, and chris makes it a lot easier and less painful. Very friendly, professional, and acc More

by Montaner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon, chris(techs), Brian Doctor
March 06, 2014

I had an excellent experience here. I have been to other dealers where the staff look like death warmed over. These folks are happy to be there and will do whatever they can to help their customers. I know More

by clkeltner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terence Benn
Mar 17, 2014 -

Banister Nissan of Chesapeake responded

First off, thank you for your business. I take great pride in our success in helping guests in the very same shoes you were in. Paul is a great asset to our company and takes great pride in helping every guest he can. Our entire team shows the same care that Paul did with you, and should you ever need any additional help in the future we are all here to help you. Thank you Dwane Cochenour General Sales Manager Nissan of Chesapeake

February 14, 2014

This is one of the most freindliest dealers I've bought from and they will work hard to get you in that new car you want. Not just the car they can get you in. Thats why this is the 3rd. car I have More

by phlipter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Reggie Ferebee, Terence Benn, Carlton Sample
Mar 17, 2014 -

Banister Nissan of Chesapeake responded

Many dealers only worry about selling a car. Our philosophy is that if we treat you right you will give us that second, and in this case third opportunity. We are very lucky to have guests like yourself that appreciate what it takes to maintain an ongoing relationship With guests like you will will continue to grow and maintain our #1 ranking in the state for sales and continue to be recognized by Nissan for providing outstanding customer service. Thank you for allowing us to fill your automotive needs. Sincerely Dwane Cochenour General Sales Manager Nissan of Chesapeake

February 12, 2014

We live in Louisiana and bought form Nissan of Chesapeake- that's how good the price and service were!!!! Best buying experience I've ever had!!! More

by pkielwasser
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Hargrow
Mar 17, 2014 -

Banister Nissan of Chesapeake responded

Thanks for the kind words. We are always trying to grow here at Nissan of Chesapeake. Louisiana isn't really that far away. LOL Should any of your friends or relatives need a great priced reliable automobile please feel free to send them our way will will give them all the same great service. Thank you Dwane Cochenour Nissan of Chesapeake

January 11, 2014

Jonathan was kind, straightforward and truthful and extremely helpful. He made my first car purchase a breeze and when I left, I felt like I made a fair trade/deal. Jonathan was very professional and p More

by Kdwyer89
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jan 22, 2014 -

Banister Nissan of Chesapeake responded

Thank you so much for your words, Jonathan has done a great job in putting the customers needs first. He is a great asset to us. Thank You Dwane Cochenour General Sales Manager

Mar 17, 2014 -

Banister Nissan of Chesapeake responded

Now that you have the first one under your belt, and it was a great experience, no need to ever go anywhere else. Jonathan, and the rest of our staff are here to help any way we can. Please feel free to contact any of us for any questions or information you ever need. Dwane Cochenour General Sales Manager Nissan of Chesapeake

...
60
...