Banister Nissan of Chesapeake

Excellent Customer Service Terence provided my son and I with exemplary customer service. He stood by our side from the beginning of the transaction to the very end. I really ap Terence provided my son and I with exemplary customer service. He stood by our side from the beginning of the transaction to the very end. I really appreciated the fact he followed up with us a month later to see how things were going with the vehicle we purchased. I will always recommend Terence Benn as the go to person for a car purchase. More

Mrs. Alease This dealership was/is courteous and professional. I had an appointment and was running late and Davin (salesperson) and Delvin (sales manager) stayed This dealership was/is courteous and professional. I had an appointment and was running late and Davin (salesperson) and Delvin (sales manager) stayed late for me and took their time to get my deal done. They researched cars that would be best for me and for the first time, I didn't feel pressured into buying. Delvin made sure that I was legitimately happy with my purchase and wasn't just settling. The dealership was clean and provided drinks on a really warm day. I would highly recommend this dealership and these two individuals to anyone! More

Excited!! I am always greated with a smile and the service team has wonderful customer service skills.Its great to be in a big dealership with that small family I am always greated with a smile and the service team has wonderful customer service skills.Its great to be in a big dealership with that small family feeling! More

long time customer Great customer service with a smile. Very attentive to needs. Car wash needs to be updated so I get one when I get service. Also service door needs to Great customer service with a smile. Very attentive to needs. Car wash needs to be updated so I get one when I get service. Also service door needs to be fixed so we drive up we can the cool air or heat. Keep up whatever breaks down. That way your employees are happy and customers More

Excellent service from Cheryl Johnson! We have bought numerous vehicles from this dealership! Every time is fantastic… We will continue to do business with Nissan of Chesapeake in the futur We have bought numerous vehicles from this dealership! Every time is fantastic… We will continue to do business with Nissan of Chesapeake in the future, excellent service! More

Approachable and down to earth From the moment I walked into the Nissan of Chesapeake dealership, I felt a sense of peace. Harry approached me and called me by name as if we had kno From the moment I walked into the Nissan of Chesapeake dealership, I felt a sense of peace. Harry approached me and called me by name as if we had known each other for a long time (I had an appointment scheduled with him). He was a good listener and spent the extra effort to put me at ease. He was easy to talk to and I truly felt he had my best interest in mind, not just trying to make a sale. Once I agreed to purchase the Nissan Rogue, he introduced me to Tonya in finance. Both Harry and Tonya were warm, pleasant, and gracious; they were both very sensitive to and patient with my special situation and car buying needs. Tonya was a model of resourcefulness and dealt with the financing of my vehicle, way above and beyond my expectations. This is the second time I have bought a car from this dealership and I am glad I went back to them for my car purchase; they are like family. More

Great Experience A few months ago I was ready to trade in my Xterra for a newer vehicle. Like most people, I shopped. I walked in one day and talked with Harry Negich. A few months ago I was ready to trade in my Xterra for a newer vehicle. Like most people, I shopped. I walked in one day and talked with Harry Negich. He was kind and patient in answering my questions. But at the time, I was not ready to buy. When I returned to the dealership, Harry was out of town so I worked with Marc Marcomeni. Everything about the experience was great. Mr. Marcomeni stayed with me throughout the process and spent time going over the features of my new car and making sure I was more than satisfied with my new purchase. The employees at Nissan of Chesapeake truly care about their customers. I received follow up messages from both Mr. Negich and Mr. Marcomeni making sure I was happy with my new car. This kind of customer service is a reflection of good leadership from Mr. Banister. This is the second time I have bought a car from this dealership. I tell all my friends about Nissan of Chesapeake. More

Superior Service from an A+ Dealership The BEST dealership in the Hampton Roads area bar none. Superior service rendered from Jay (Service Manager), Alex (Internet Sales Manager), Pat and B The BEST dealership in the Hampton Roads area bar none. Superior service rendered from Jay (Service Manager), Alex (Internet Sales Manager), Pat and Brandon (GTR techs). You simply cannot go wrong with these guys and I plan on continuing my business exclusively with them. A+++++ More

Ms.Williams Really enjoyed my purchase and very satisfied with my payment...my first new car..Tonya made me feel like I was making a decision I could live with..s Really enjoyed my purchase and very satisfied with my payment...my first new car..Tonya made me feel like I was making a decision I could live with..she was friendly and easy to talk with.. More

FANTASTIC DEALERSHIP This the most efficient dealership anywhere. We have been Nissan owners for many years. Each department have been exceptional. The Sales team m This the most efficient dealership anywhere. We have been Nissan owners for many years. Each department have been exceptional. The Sales team make it very easy and comfortable to purchase your vehicle and are very professional. The Service Department is the best anywhere, they take a lot of pride in their work to make sure you happy. There is no where else I would do business with regarding my vehicles. More