Banister Nissan of Chesapeake

easy service Working with Brian has always been quick and easy. He has moved up but when ever I call I always get him and he makes sure I'm taken care off. Great j Working with Brian has always been quick and easy. He has moved up but when ever I call I always get him and he makes sure I'm taken care off. Great job. More

Fleet Buy Dwane has been one of the easiest and most reliable managers I have ever dealt with. I know with him that I am dealing with a straight forward and hon Dwane has been one of the easiest and most reliable managers I have ever dealt with. I know with him that I am dealing with a straight forward and honest guy. Our deals are always smooth and easy! More

A Spirit of Excellence I've been divorced and on my own over the past 10years. As part of my plan to rebuild my credit I ventured out to the local Ford Dealership as that wa I've been divorced and on my own over the past 10years. As part of my plan to rebuild my credit I ventured out to the local Ford Dealership as that was my brand of choice while married to my former husband. After being truthful and upfront with the sales rep he lied to get me into the office just to show me a car of no quality. With tears in my eyes and my pride in tow, I went to the Nissan Dealership in Chesapeake, Va. That was 2years ago when I was able to purchase a high quality used vehicle. Tonya Ervin was my finance manager and I was so pleased at the way she educated me regarding my contract, the warranties and coverages that were available for me to take advantage of. I left the dealership that day with a reminder to hold on to for the next two years. Ms Ervin told me after two years to come back and pick me out a brand new car. Well, not qute two years later I returned to the dealership. My Sales Rep Mr Cortez handled my fragile nerves with Kid gloves. He kept his word and when it was time for me to go back to finance Lo and behold there she was again waiting for me with a smile on her face. I was at total peace that once again Tonya would take good care of me as she had done once before. I'm a Senior Pastor of a local church within a five mile radius, and I would encourage my congregation to not only make their car purchase from Nissan of Chesapeake but, I would recommend that they only do business with Tonya Ervin when it is time to go to finance. God Bless Dan Banister and the Management team that has the wisdom to recognize great talent in good people who care about others the way Cortez and Tonya did concerning me. More

Customer satisfaction at its finest In a world of sales the first thing that comes to mind is always to satisfy a customers needs. I can honestly and proudly say that both Mr. Swan and M In a world of sales the first thing that comes to mind is always to satisfy a customers needs. I can honestly and proudly say that both Mr. Swan and Mr. Benn can assure that. They both helped me in every way possible whether it came down to my questions being answered or helping me advise financially, both guys are friendly easy going individuals. If I were to purchase a second vehicle of choice I would have no doubt in my mind to contact these two. 10/10 customer experience. Keep up the good work! More

very helpful my wife and i own 3 Nissan products and we have worked with Mr. Brian Doctor for each of our 1st oil changes. He as always been very helpful. when it my wife and i own 3 Nissan products and we have worked with Mr. Brian Doctor for each of our 1st oil changes. He as always been very helpful. when it was time for the state inspection on our BMW he had made every very easy for us. More

Superb Tonia has sold me three new nissan's. She has the patience,knowledge to get the deal done in a timely manner. She informed me of information needed to Tonia has sold me three new nissan's. She has the patience,knowledge to get the deal done in a timely manner. She informed me of information needed to bring with me to the dealership so that I could close my deal. She worker beyond her normal working hours to make sure I was satisfied. I was able to get the car that I wanted both times. She also ask for repeat business that is why I come back to chesapeake for my car needs. More

Amazing Customer Service This young lady makes car buying easy, with a pressure free experience. She answered any questions with a great spirit, even when I was a little bit This young lady makes car buying easy, with a pressure free experience. She answered any questions with a great spirit, even when I was a little bit difficult. I would recommend any car buyer seek her out, especially a first time buyer. When she did not have what I wanted, Cheryl went the extra mile to seek it out for me. More

Brian Doctor I have a lot of questions when it comes to my Nissan truck and Brian is always there to answer them. He never makes me feel dumb. I'm glad someone lik I have a lot of questions when it comes to my Nissan truck and Brian is always there to answer them. He never makes me feel dumb. I'm glad someone like Mr. Doctor is working here at Nissan. More

customer Offered wonderful service, very helpful, and outgoing. Came in and traded my 01 for a brand new car. First I test drove the car I wanted but had to ge Offered wonderful service, very helpful, and outgoing. Came in and traded my 01 for a brand new car. First I test drove the car I wanted but had to get the color I wanted and everything worked out well, because I got what I came for and I'm very pleased. Thank you again!!!! More

my satisfaction of nissan of chesapeake i like this dealership they take the time with you and explain everything fully and do not try to push you into anything that you do not want i like this dealership they take the time with you and explain everything fully and do not try to push you into anything that you do not want More