Banister Nissan of Chesapeake

Nissan frontier Terence was great. Friendly and knowledgable. Made a great deal and was able to close the deal with no pressure. May be stopping by for a future purch Terence was great. Friendly and knowledgable. Made a great deal and was able to close the deal with no pressure. May be stopping by for a future purchase. More

Outstanding Customer Service From the time I stepped on the lot I felt welcomed. I have always been fearful of dealerships and pushy salesmen trying to take advantage but at N.O.C From the time I stepped on the lot I felt welcomed. I have always been fearful of dealerships and pushy salesmen trying to take advantage but at N.O.C everything thing is done with such a spirit of excellence, it's mind blowing. Terence took time to help me find the vehicle that I loved and even giving me an offer I couldn't refuse. I was completely satisfied with the entire experience. I will be returning! More

Spectacular I was pregnant when I went in to buy my very first brand new car from Nissan of Chesapeake. I knew I needed something reliable, affordable, and most o I was pregnant when I went in to buy my very first brand new car from Nissan of Chesapeake. I knew I needed something reliable, affordable, and most of all safe. Terence was able to help me find that. He understood my situation, being that he is a family man himself, and was able to put me in a 2013 Nissan Sentra. I love my car...and so does my daughter! If you're looking for someone who is personable and understanding to assist you, Terence is your guy. More

Great! Had a really good experience. Everyone was very nice. I got a good deal on my car. I trusted every thing that they told me about the car Had a really good experience. Everyone was very nice. I got a good deal on my car. I trusted every thing that they told me about the car More

Excellent Service, Every Time!! Gary is my go-to guy. Anytime I need anything or have any questions, I know Gary is going to give me an honest and sincere answer. His warm personalit Gary is my go-to guy. Anytime I need anything or have any questions, I know Gary is going to give me an honest and sincere answer. His warm personality always makes each interaction a breeze. One of my favorite things about Gary is that he talks to me as if I were his own daughter, he doesn't rattle off services that are pricey and unnecessary. He keeps me well-informed on what I need to keep my car in pristine shape. More

Very pleased Excellent! This is my 2nd time purchasing a car from this dealership. My sales person, Reggie was very kind & patient, and I never felt pressured. Excellent! This is my 2nd time purchasing a car from this dealership. My sales person, Reggie was very kind & patient, and I never felt pressured. I would highly recommend Reggie to my friends and family. More

Salesman of the Century-Nissan of Chesapeake Terence Benn was my sales person. He is awesome. I have never had a sales person who really seemed to care as much as he did. He took the time to g Terence Benn was my sales person. He is awesome. I have never had a sales person who really seemed to care as much as he did. He took the time to give me a class in Murano 101 -- taking the time to ensure that I understood what my car was capable of. His enthusiasm and love of the car was evident and contagious. I appreciate the care and time he spent with me during my purchase and it made the whole process worthwhile. More

Best Car buying experience Car buying can be an exciting but scary experience especially with all the dealerships in the area, Nissan of Chesapeake made that experience smooth a Car buying can be an exciting but scary experience especially with all the dealerships in the area, Nissan of Chesapeake made that experience smooth and easy. I had a wonderful experience working with the finance manager Ms. Ervin, she was very knowledgeable and professional. Ms.Ervin explained every piece of my contract so that I fully understood what I was getting and what my options were. The over all experience at Nissan of Chesapeake can't be matched by any other dealership in the area. More

Awesome in all respects! Gary Nelson is "AWESOME" in all respects! Need I say more...He has been my service consultant for many years. I appreciate his knowledge, patience and Gary Nelson is "AWESOME" in all respects! Need I say more...He has been my service consultant for many years. I appreciate his knowledge, patience and attentiveness when accommodating my vehicle needs. Because of his "ABOVE & BEYOND" customer service and welcoming personality, I continue to return to Nissan of Chesapeake. More

Blast from the Past How would I put this into words, Randy you are awsome. He has saved me in many occasions. I went price hinting for someone to put a new transmission How would I put this into words, Randy you are awsome. He has saved me in many occasions. I went price hinting for someone to put a new transmission in our Marano. Well the bill grew from 4,000 to 8,000 and nothing was fixed. So I was stuck in this never ending circle and nothing being fixed. So I had some major trust issues with people fixing our car. He pulled me in and walked me through everything he was going to do and gave me his word he would not quit until it is done correctly. After that, I felt a huge weight lifted off my shoulders. They removed the transmission that was put in there incorrectly and replaced it with a new one. When we received the car back, I was only charged for some rubber gromet. So the only option for getting my car repaired or routine maintenance, would be Nissan of Chesapeake. I grew up believing in your word is only good as your work. Thanks Randy, your one of a kind. More