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Banister Nissan of Chesapeake

Chesapeake, VA

4.5
850 Reviews

930 North Battlefield Boulevard

Chesapeake, VA

23320

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850 Reviews of Banister Nissan of Chesapeake

May 05, 2018

Brian Doctor is Amazing Mr. Doctor is the best part of Bannister Nissan. He is caring, compassionate, and he truly wants to help all customers. Though my transmission died on More

by C. Campbell
Recommend Dealer
Yes
Employees Worked With
Brian Doctor
Jul 25, 2018 -

Banister Nissan of Chesapeake responded

Your kind words about our service department is greatly appreciated! Brian and the rest of our staff strives to ensure every customer knows they will be taken care of when they come see us. Please give us a call if there is anything at all we can help with. More importantly, thank you for your continued business!

May 03, 2018

Friendly fast feel welcome Service dept very friendly ..oil change was quick ..love the way they make you feel welcome ..unlike va beach . Riley was awesome..I will only go bac More

by Teresa Killen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Riley in service
Jul 25, 2018 -

Banister Nissan of Chesapeake responded

Every review like yours helps us get the word out that we represent great value and caring service. Thank you for taking the time to share your experience, Teresa! If there is anything we can do for your please don't hesitate to let us know!

April 30, 2018

Tiresome I purchased my 2015 Nissan Pathfinder from the dealership and it started smoking I took it in and the gentleman said that I needed a new engine. I was More

by Edmonds
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ron Watson, Ron Watson Jr.
May 03, 2018 -

Banister Nissan of Chesapeake responded

Good morning. We apologize for your inconvenience. Our goal is to resolve any and all issues regarding your vehicle in a timely manner. Please feel free to contact Brian Doctor @ 757-410-8016 for further assistance. We look forward to meeting your service needs in the future.

April 25, 2018

Get to the deal was fast and easy just getting the paper work done took the longest but great place to buy from I will be going back More

by VV23212321
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Giff McDonald
Apr 25, 2018 -

Banister Nissan of Chesapeake responded

Your 5-star review is greatly appreciated! We look forward to serving you in the future, and we thank you for choosing Banister Nissan of Chesapeake!

April 25, 2018

Super Sales Experience with Jonelle Pott This was my second purchase from Banister Nissan and I must say that Joneell Pitt is the absolute best. Her caring spirit and infectious smile, made More

by JaiKeiTae
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonelle Pitt
Apr 25, 2018 -

Banister Nissan of Chesapeake responded

Thank you so much for taking the time to share your feedback, Jonelle and the rest of our team are so thrilled to welcome you to the Banister Automotive Family! Your customer loyalty is greatly appreciated, and if there is anything we can do for you please let us know!

April 22, 2018

Best deal After going to several dealerships, Banister Nissan gave me the best deal, especially on my trade in. Tony was very helpful, as well as Giff, and Tony More

by Truckowner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Cortinas, Tonya Ervin, Giff McDonald
Jul 25, 2018 -

Banister Nissan of Chesapeake responded

Thank you for giving us the opportunity to do business with you, we realize you could have went anywhere else and we Thank you! We look forward to doing business with you in the future!

April 03, 2018

Awesome She was very helpful and An awesome sales person. Very knowledgeable and a very nice person. Go see her for all you automobile needs and wants. More

by Ytsrcng88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonelle Pitt, Sarah Wright
Jul 26, 2018 -

Banister Nissan of Chesapeake responded

Thank you so much for taking the time to share your feedback with the digital world, your 5-star rating is greatly appreciated! If there is anything that we can do for you please don't hesitate to contact us!

March 22, 2018

Another Outstanding Experience at Banister Nissan. I recently went to Banister Nissan and traded in my car and Marcus Dean & James Copeland made me feel at home. Thanks guys for listening to me, and pu More

by Michael M Wilson Jr.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Copeland, Marcus Dean
Mar 29, 2018 -

Banister Nissan of Chesapeake responded

Thank you so much for your review, Michael! We are grateful you gave us the opportunity to be apart of this experience with you! We look forward to seeing you during your free oil changes and state inspections!

March 21, 2018

Upgrade purchase Being invited back as an loyalty customer n being able to get the vehicle I originally wanted with all the extras I wanted made me happy n pleased. More

by Onthegon75765
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pleased with the entire staff....still waiting to receive my Nissan Jacket though, Tonya Ervin, Gino Evans, Marc Marcomeni, Jonelle Pitt
Mar 21, 2018 -

Banister Nissan of Chesapeake responded

It was our pleasure to provide a pleasant experience for you, thank you for giving us another opportunity to be apart of it! We hope you love your new vehicle and we will make sure you get that jacket!

March 19, 2018

Straight to the point I respect that Mr. Dean let me speak for 10 minutes and listened to what my agenda was all about. He proceeded to speak directly to what I said and no More

by shayanu75
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcus Dean
Mar 20, 2018 -

Banister Nissan of Chesapeake responded

Thank you so much for giving us the opportunity to serve you! We are so thrilled to have you apart of the Banister Nissan of Chesapeake family now! Thank you for your review!

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