Banister Nissan of Chesapeake

First car payment I wasn't sure about having a car payment for the first time at my age but after talking with Jonelle and weighing my options I was convinced I could d I wasn't sure about having a car payment for the first time at my age but after talking with Jonelle and weighing my options I was convinced I could do this. I appreciate Jonelle and James and the buttery popcorn!! More

Greatest Example of Excellence! BANNISTER NISSAN is “WINNING “ win it comes to customer service! I have walked out of dealerships that I felt did not deserve my business! Not here! A BANNISTER NISSAN is “WINNING “ win it comes to customer service! I have walked out of dealerships that I felt did not deserve my business! Not here! Awesomeness is how I would describe my experience! The great team that consisted of Sabir who was my salesman! He made me feel like family! Very knowledgeable in his craft! Very professional but relatable! Very thorough and paid close attention to detail! He made sure I was comfortable throughout the process and provided answers to all of my questions! Gino, sales manager, guided me through the process and worked tirelessly to find the vehicle that I desired! Alex was very helpful with keeping my numbers where I wanted them to be! Also, Ray was awesome! Very efficient with all paperwork done in a timely fashion! Hands down the best car buying experience I have ever had!!!! More

Impeccable & Integrity The customer service was impeccable. This is my new extended family. I drove 4 hours from North Carolina to pick up my purchase and enjoyed every mome The customer service was impeccable. This is my new extended family. I drove 4 hours from North Carolina to pick up my purchase and enjoyed every moment of the experience. Kudos and Blessings and Prosperity to the owner and his staff. More

New Car Sale Hats off to Tim Jones, Terrence and Gino! I originally went into today for a oil change and walked out with a new 2018 car through the Nissan Tradein Hats off to Tim Jones, Terrence and Gino! I originally went into today for a oil change and walked out with a new 2018 car through the Nissan Tradein Program! Always a great experience, very knowledgeable, and understanding. They all went above and beyond for a great experience! More

Lackluster customer experience Arrived at 7:30 a.m. this morning. It is 4:45 p.m. and I am still here due a casual and lackluster customer service. Arrived at 7:30 a.m. this morning. It is 4:45 p.m. and I am still here due a casual and lackluster customer service. More

A great place to purchase a car I came to Banister after much searching the internet for a new truck. I really came wanting to see a particular sales person recommending to by a frie I came to Banister after much searching the internet for a new truck. I really came wanting to see a particular sales person recommending to by a friend,sorry for him but glad for me it was his day off and Kristin Thoms was a sales person asked if she could help. Help she did and went beyond expectation as a sales representive of making my truck buying as easy and painless as possible.If she didn't know the answer to my question she found out and ln a prompt manner . Usually car buying to me can be trying ,stressful,and complicated,but not in my case working with Ms Thoms.I financed some of the cost and Mr Terence Benn was the finance manager that handle that part and he was just as helpful as Kristin.Mr Gino Evans made completion of the purchase with explanation of the overall picture of Banister and what I could expect from them. I just want to finish by saying that Kristin Thoms was just outstanding in her job and as well as everyone elese,Mr Evans and Mr Benn[I hope Mr Dan Banister gets to read this review so he knows what a great staff he has] Thanks again and looking forward to dealing with Banister of Chesapeake on any service issue I might have More

Jonelle Pitt is THE BEST! Her personality is just so refreshing and it made the experience of really buying my first car much more interesting and less stressful. She was enthu Her personality is just so refreshing and it made the experience of really buying my first car much more interesting and less stressful. She was enthusiastic, attentive, and extremely helpful. Her smile and positivity are contagious. I will absolutely look forward to any and every time I have to pop in for anything. I would recommend this dealership to anyone interested in purchasing a Nissan in a heartbeat. More

Car buying FUN Jonelle made buying a car such a fun experience. The entire staff was great to work with and I highly recommend them. This staff went out if their way Jonelle made buying a car such a fun experience. The entire staff was great to work with and I highly recommend them. This staff went out if their way in all aspects of buying a car. Thank you! More

Excellent Personal Service! Everyone is so polite and professional. The customer service is so great! I felt like I was the only customer in the dealership. Giff, Tony, Gino a Everyone is so polite and professional. The customer service is so great! I felt like I was the only customer in the dealership. Giff, Tony, Gino and Tonya are the best! More

Amazing My experience at Banister was amazing, they helped me with everything i needed and kept the car range at a price i can afford. I recommend this place My experience at Banister was amazing, they helped me with everything i needed and kept the car range at a price i can afford. I recommend this place to everyone who likes Nissans, 10/10 would get another car from here. More