Bald Hill Kia

My husband and I just purchased our first KIA. After dealing mostly with luxury car dealerships in the past, we honestly didn't know what to expect from KIA. We consider ourselves very lucky to have fo dealing mostly with luxury car dealerships in the past, we honestly didn't know what to expect from KIA. We consider ourselves very lucky to have found Josh Ostrow. He made our entire experience such a pleasure from start to finish. I can't say enough how professional, friendly and thorough Josh is. We went above and beyond and I can tell that this is the way he treats ALL of his customers - not just us. We are thrilled with our new Sorento and we will tell everyone just what a great experience it was to work with Josh and Bald Hill KIA. We wouldn't hesitate to enthusiastically recommend him to anyone we know who is buying a car! On a scale of 1-10, Josh is a 10+!! More

My overall experience with this dealership was fabulous! Friendly, willing to work with you and smiling! They made me feel as a consumer that my business was the number one priority and not telling me what Friendly, willing to work with you and smiling! They made me feel as a consumer that my business was the number one priority and not telling me what they were going through personally or if they were not going to make their quota for the month, if I did not drive away with a new vehicle. I went to Bald Hill Kia after I had a very bad customer service experience with another dearlership. I had wish I had gone to Bald Hill Kia first. I called and was connected with Rob Baker, the Sales Manager, and he said to come into Bald Hill Kia and speak with them and they would help me. He had assigned Chris Singleton to my account and Chris was so friendly and accommodating, I would recommend him to any customer. The owner is very nice and Bald Hill Kia is family owned and the family has been in the car dealership for many, many years. 3 or 4 generations. I leased a Kia Sportage and they had shown me the vehicle on the showroom floor, which I loved. Exactly what I was looking for. Going through the financing office was easy and the woman that was in that office was friendly and smiling and accommodating. I have already recommended Bald Hill Kia to a friend of mine and gave her one of the referral vouchers that the dealership gave to me with all of my paperwork. (hopefully she uses it!) Once again, thank you Bald Hill Kia for turning my awful customer service experience with the other dealership into a nice, accommodating and actually fun experience! KUDOS to Rob Baker and Chris Singleton!!!!! More

A special thanks to Josh Ostrow @ Bald Hill Kia. Josh got us into a brand new 2012 Kia Forte, when we thought we had no other options but to walk! We were never once pressured, and the buying process became us into a brand new 2012 Kia Forte, when we thought we had no other options but to walk! We were never once pressured, and the buying process became almost enjoyable! Josh never stepped below the level of utmost professionalism. And, in the process of searching and buying, we acquired a very special and dear friend. What a phenomenal guy and salesman! He, in our eyes, comes highly reccomended! Ken Sarver Inger Teolis More

Recently my car's engine gave up the ghost after 190,000 miles and I found myself in dire need of transportation fast and cheep. My wife and I scoured the internet and found a few options. I'm sure it was miles and I found myself in dire need of transportation fast and cheep. My wife and I scoured the internet and found a few options. I'm sure it was obvious from first contact that we weren't going to be big ticket buyers, but Joshua treated us like we were the most important people the dealership had seen in months. He went out of his way at every turn to help us out and get us a great deal on a nice used car. I used my own credit union for financing, which added an element of chaos to the day's paper-shuffling, but he handled everything in a professional and expeditious manner. If any of my friends found themselves in need of a car, I would definitely tell them to call Joshua Ostrow at Bald Hill Kia. More

There are some dealerships that I would never return to again. Balk Hill Kia is one I will come back to and will recommend to friends. As we were replacing a car that was totaled in an accident Josh wa again. Balk Hill Kia is one I will come back to and will recommend to friends. As we were replacing a car that was totaled in an accident Josh was particularly helpful not just in finding the right car (2011 Kia Sou) but in helping us deal with the insurance company - especially when they (the insurance company) seemed to be dragging their feet in getting us our settlement. Josh never pressured us and gave us time to go to other dealerships to check other cars and options. When we came back Josh was there to help. He answered all our questions and never tried to push us into a car that was more than what we were looking for. Overall, while not something I want to do again soon, it was a good experience and I would certainly come back to Bald Hill and Josh next time I'm in need of a new car. More

I have had the vehicle for a week and my family and I I have had the vehicle for a week and my family and I love it. All of my co-workers have come out to the car and checked it out. I told them what exc I have had the vehicle for a week and my family and I love it. All of my co-workers have come out to the car and checked it out. I told them what excellent customer service they can expect from Bald Hill KIA along with a quality product. So don't be surprised if you get some of these folks inquiring about a test drive and asking for Joe Monti, who provided top notch service to me when choosing this vehicle. I look forward to coming in again for the oil change and will definitely recommend Bald Hill KIA to anyone interested in a good deal. It's a Wonderful Life, Jimmy Stewart More

The day that I went to Bald Hill Kia, I was expecting the same old routine that car dealers are known for. To my surprise, I experienced something totally unexpected. As soon as I was introduced to my salesp same old routine that car dealers are known for. To my surprise, I experienced something totally unexpected. As soon as I was introduced to my salesperson Joshua Ostrow, I was confidently reassured that my next car buying experience was going to be very different than all of my others. To be honest the process was made very easy and effortless as Josh worked on my behalf to make sure I got what I felt was a fair price for my van that I was trading in. After telling Josh what and where I needed to be for a payment, I was willing to spend more to get what I wanted as Joshua demonstrated over and over again the value of my new Kia Soul Exclaim!!!!!! Joshua knew all of the features and demonstrated all of them unlike all of the other Kia dealers that I went to. I could of gotten the soul cheaper at Metro, but after seeing all of the great reviews Joshua had I felt confident I was buying from someone that truly believed in Customer Service after the sale. Thank You Joshua you have earned ny respect and buissness for years to come!!!!!!!! Donna More

I recently purchased a 2012 Sorento and Josh Ostrow was my sales person. Upon arrival at the dealership, Josh greeted me with enthusiasm about making sure that my car buying experience would be pleasant an my sales person. Upon arrival at the dealership, Josh greeted me with enthusiasm about making sure that my car buying experience would be pleasant and successful. He made sure that I got the car I wanted. Once I told him that I needed to leave with a car that day he worked tirelessly and promptly to make sure I was satisfied. A couple of hours later I left with more than I expected. I love my Sorento and Josh was wonderful. I feel confident that if I need answers to questions about the car he is just a phone call away. Josh was helpful, kind and patient. He was never pushy and I never felt pressured to buy a car. It was a very pleasant and enjoyable experience. I highly recommend Josh Ostrow to help get you into the kind of Kia you desire. Thank you Bald Hill Kia and Josh! More

Our son Chris was looking for a Kia Forte SX. He went to a dealer inJohnston RI and got the run around and xx that they are known for. He call Bald Hill and spoke with Joshua Ostrow and told him what he wa a dealer inJohnston RI and got the run around and xx that they are known for. He call Bald Hill and spoke with Joshua Ostrow and told him what he was looking for. We went there and Joshua was up front with Chris and they gave us the best price and treated us like they appreciated our business. This is the second car we bought from Bald Hill Kia in the past 3 years. We bought a used 2005 Sportage EX and received the same excellent service. I would recommend anyone who is looking for a Kia to go see Bald Hill Kia and ask for Joshua Ostrow you wont be disappointed. Forget the other dealers their just out to put their hands in your pocket! More

After being jerked around by two other Kia dealerships in the area, my wife and I were pleasantly surprised with the experience at Bald Hill. Chris was honest and straighforward and worked with us to achiev the area, my wife and I were pleasantly surprised with the experience at Bald Hill. Chris was honest and straighforward and worked with us to achieve a payment that we were happy with. Thanks to Rob and Frank too, for such a pleasant car buying experience. We highly recommend Bald Hill Kia. More