Bald Hill Kia

My experience at Bald Hill Kia has been fabulous. I brought my car in last week and Deanna helped me so much. I needed a replacement part that was ordered promptly and Deanna went above and beyond to brought my car in last week and Deanna helped me so much. I needed a replacement part that was ordered promptly and Deanna went above and beyond to get me a loaner car (I have to be to work at 7:15 am! yikes) and the job got done so nicely. Deanna is ALWAYs pleasant, accommodating and a pleasure to speak with. When I need service, I know that she and Roger will take care of me with courtesy, efficiency and care. I really value you guys. Knowing that Roger and Deanna are there for me is priceless and makes my a really loyal customer!! More

Jonathan was my initial contact at Bald Hill. He was very polite, helpful, courteous, and informative. He never tried to be pushy or disrespectful like I experienced at many other dealerships. He was fair an polite, helpful, courteous, and informative. He never tried to be pushy or disrespectful like I experienced at many other dealerships. He was fair and honest which is what won my buisness. If he was not such a pleasure to work with I would have found a different dealer that was closer to home. We drove 2.5 hours from NH to RI and will do it in the future for other cars because of our experience. We also had the pleasure of meeting Frank, the Finance Manager, who took the time to fully explain warranty offers, financing terms, and even above and beyond tips about insurance. Frank was very friendly and welcoming and a pleasure to work with. They made buying a car a good memory. I appreciate all of their hard work and communication to get us into a gorgeous, sleek, comfortable truck in our price range. Thank you both again for all of your hard work it was much appreciated and would make the drive for the two of you anyday. You definitely earned our business! More

We were very pleased with our experience at Bald Hill Kia, everyone we worked with was so professional. I find the whole car buying process stressful, but I believe the team at Bald Hill Kia have in fac Kia, everyone we worked with was so professional. I find the whole car buying process stressful, but I believe the team at Bald Hill Kia have in fact changed my outlook. I love my new car and would recommend this dealership to my family and friends. Sincerely, A very Happy Customer More

I purchased a used 2006 Kia with 98,000 miles from a used car lot and brought it in with 108,500 to the dealer. It was in great condition and in show room floor condition. A few bulbs were out etc. I trav car lot and brought it in with 108,500 to the dealer. It was in great condition and in show room floor condition. A few bulbs were out etc. I traveled to west side of the bay for this Kia dealer. Every much the professional dealer as described in the reviews on this site. Everything was fixed and at a very reasonable price to boot. A suggestion was to have the rear axle service because of the high mileage. I agreed and this work was also done. The point is, they could have suggested more additional work, yet just the work that 'really' needed to be done offered. ps) I dropped the car off first thing in the AM and received 2 calls during the day for updates and suggested work without the pushy sales type pitch. I highly recommend this dealer and I usually dont use 'dealer' services because of the pricing, yet they were very competitive. I will travel the extra miles for this kind of service and treatment. More

A fantastic group of people to work with from the first day I walked into the dealership. Very pleasant and informative. They work as a team and I appreciate that. If someone didn't know something they day I walked into the dealership. Very pleasant and informative. They work as a team and I appreciate that. If someone didn't know something they would source the information for me and get back to me immediately. Bought my first Kia and I wasn't even on the market for a Kia, but these guys here did a fantastic job selling me on it. So far (almost 3 months) I am still one happy customer. Kia has come a very long way (so i have been told). Both Sales and Service Department has a great group that works well together. I have had the pleasure working with some of them on small things (i.e: new mats, new mud flaps) and the service is impecable! Look forward to my years working with them and who knows, maybe getting another Kia. More

On October 31, 2011 I was shopping around for a car and the first dealership I went to that night I was very disappointed with the service that I had received. To be honest I was positive that I would not the first dealership I went to that night I was very disappointed with the service that I had received. To be honest I was positive that I would not be buying a car that night because of the experience that I had at that dealership. Simply because of how close Bald Hill Kia was to the first dealership and on the recommendation of a friend I went to the Bald Hill Kia dealership because I was interested in the Kia Forte and the Optima. When I walked into the show room all the sales associates were with other customers besides one. I was fortunate enough to be directed to Josh Ostrow. Josh's interpersonal and communicational skills immediately made me feel as though I was talking to a family member. The best was to describe it is to say that, Josh talked to me like I was an adult and did not discount me or blow me off because of my age. I am a 24 yr. old male and this was my first brand new car. Josh took the time to talk to me like I was an equal, someone who belonged there, instead of just going through the motions with me. I can assure you that if I wasn’t interested with the Kia line of cars I would have found an adequate used car just so that I would be able to give specifically Josh my business. Now I am not saying that I didn’t like the other sales associates, I’m just saying that I won’t have the opportunity to get to know them because as long as Josh Ostrow is a sales associate at Bald Kill Kia, I will be giving my business to Josh, and if Josh were ever to switch companies I would switch to that dealership. I was so happy with the experience that I had with Josh that I actually talked to my mother and told her to speak with Josh. As expected Josh treated my mother the same way he treated me and she bought the exact same car that I did. My mother and I both bought Kia Optima’s from Josh. So to sum this up, Josh treated me like family, he helped me to make a sound business decision on the first major purchase of my life and I will always be indebted to him for that. He could have seen me as an easy target to take advantage of, but instead he helped me to understand the ins and outs of the car buying process. Josh then did the exact same thing for my mother. I will always from here forward consider Josh a family member and will always bring my car business to him. My fiancé will be in the market soon for a new car and I can assure you that I will be going to Josh for that purchase as well. I hope that this review will be helpful to anyone who takes the time to read it, and who is interested in the Kia auto line and finds themselves at the Bald Hill Kia dealership. More

This was my first visit to Bald Hill Kia and I will definitely be telling all of my friends to go there whenever they are looking for a car. Not just to go to Bald Hill Kia, but to specifically ask fo definitely be telling all of my friends to go there whenever they are looking for a car. Not just to go to Bald Hill Kia, but to specifically ask for Josh Ostrow. I must say that going to car dealerships have never been one of my favorite things to do, but Josh took every anxiety away for me. (without me even having to ask). He was very friendly, polite, courteous. Going out of his way to make my purchase not only stress-free, but fun. I'm not very good at writing reviews, but I have to say that Josh was the most helpful salesman I've ever dealt with. Thanks again, Karen DiCristoforo More

Hello, My wife & I were looking for a new/used car. Hello, My wife & I were looking for a new/used car. We started looking outside by ourselves. Just our luck Josh was out there also. He came up to use Hello, My wife & I were looking for a new/used car. We started looking outside by ourselves. Just our luck Josh was out there also. He came up to use asking if we were here to see any one special we said no. We talked for a while trying to figure us out. On our needs & wants. We looked at a few cars within our budget and then he showed us I never thought of looking at we took it for a test drive. I liked the car most of all I liked him. No pressure no pushing. I said if you can meet my needs this is the car. We went inside it was quite cold outside. Filled out some paperwork stuff you have to do. And after all this he didn't push or say you have to buy this car. Josh is a wonderful salesman he listens and takes the time to see what the customer truly wants. I think he's a credit to your Sales Dept. He's the no pressure salesman. I would buy a bucket of mud from this guy. Thank You Davis Neff More

This is the FOURTH Vehicle ((( our 2nd. Kia ))) that my Family bought from this Dealer. They are most competetive and are very serious about Pleasing their Customers. As I said earlier, I have bought fro Family bought from this Dealer. They are most competetive and are very serious about Pleasing their Customers. As I said earlier, I have bought from them before --- AND --- I will buy from them again. In addition I recomend Bald Hill Kia to everyone in the market for a new or used Car. The Owner as well as his Staff will Bend over Backward to make sure you leave Happy. More

This is the second car purchased at Bald Hill Kia from Al Paulo. Al makes the process very easy and knows the product well. I did have to twist his arm a bit on my trade, but other than that it's a great car Paulo. Al makes the process very easy and knows the product well. I did have to twist his arm a bit on my trade, but other than that it's a great car and a very good dealership to do business with.So guys remember this when I come in for my third Kia (LOL)... I'f your looking for a great car and a good dealership stop in at Bald Hill Kia and ask for Al Paulo, you'll be driving out in a new car. More