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Bakersfield Hyundai

Bakersfield, CA

4.4
2,543 Reviews
Call Dealership (661) 834-5300
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5300 Wible Rd.

Bakersfield, CA

93313

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2,543 Reviews of Bakersfield Hyundai

July 19, 2023

I usually receive great service here. Gilbert and all of the service writers always keep me informed as to where the service is. This time was the first in 8 years that I was unhappy. More

by buddyred25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gilbert Garcia
Report | Print
Jul 20, 2023 -

Bakersfield Hyundai responded

Thank you for your continued support and positive feedback about our service, particularly highlighting Gilbert and our service writers. We deeply apologize for the extended wait time during your recent oil change appointment, and we're taking steps to prevent such delays in the future. Your time is important to us, and we appreciate your loyalty. We value your feedback and hope to have the chance to serve you better in the future. Please don't hesitate to reach out to us if you have any further concerns.

July 19, 2023

The entire staff is always friendly and willing to help. I never see a grouchy face, and they all seem very content in their workplace. It is a genuine group of genuinely happy people. More

by lavonsargent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gilbert Garcia
Report | Print
Jul 19, 2023 -

Bakersfield Hyundai responded

Thank you for taking the time to share this! We're happy to see that you had a great experience with us, and we'll be sure to pass on your kind words to our team. We appreciate your business and look forward to years of service with you.

July 18, 2023

Even though they were unable to duplicate the electrical problem, the service advisor was in contact through the text messaging option which made for easy communication. As well as documentation of the prob More

by MELISA0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Clark, Joey Cortez
Report | Print
Jul 19, 2023 -

Bakersfield Hyundai responded

Thank you for sharing this! We appreciate your business and look forward to years of service with you.

July 18, 2023

Always get great service with David and team…went in without appt and still got taken care of More

by JESSICA_TWO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Clark
Report | Print
Jul 19, 2023 -

Bakersfield Hyundai responded

Thank you for taking the time to share this with us! We're happy to see that you had a great experience with us, and we'll be sure to pass on your kind words to David and our team. We appreciate your business and look forward to years of service with you.

July 18, 2023

Easy to set an appointment, people are friendly. The works gets done on time. Paperwork if easy to understand, good information on it. More

by mfpires43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Clark, Adrienne Zepeda, Joey Cortez
Report | Print
Jul 18, 2023 -

Bakersfield Hyundai responded

Thank you for taking the time to review us! We're happy to see that you had a great experience with us, and we'll be sure to pass on your kind words to our team. We appreciate your business and look forward to years of service with you.

July 15, 2023

Fast warranty work on some paint issues. The staff and my service advisor A.Z were friendly More

by krissyk9.ks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrienne Zepeda
Report | Print
Jul 17, 2023 -

Bakersfield Hyundai responded

Thank you for taking the time to share this! We appreciate your business and look forward to years of service with you.

July 15, 2023

It took 5 hours for an oil change & no communication while I waited there.bad More

by cassie4632
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adrienne Zepeda
Report | Print
Jul 17, 2023 -

Bakersfield Hyundai responded

We sincerely apologize for the inconvenience you experienced during your five-hour wait for an oil change at our service center. We understand the frustration caused by the lack of communication, and we are committed to addressing this issue. Thank you for bringing this matter to our attention, and we hope to have the opportunity to serve you better in the future.

July 15, 2023

I am very satisfied with Davis Clark’s service. He is always very friendly and helpful More

by benner0626
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Clark
Report | Print
Jul 17, 2023 -

Bakersfield Hyundai responded

Thank you for taking the time to review us! We're happy to see that you had a great experience with us, and we'll be sure to pass on your kind words to David. We appreciate your business and look forward to years of service with you.

July 15, 2023

I had an excellent experience here at Bakersfield Hyundai. The staff is truly the friendliest and prompt. More

by PALACIOS jose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Cortez, Gilbert Garcia
Report | Print
Jul 17, 2023 -

Bakersfield Hyundai responded

Thank you for taking the time to share this with us! We appreciate your business and look forward to years of service with you.

July 14, 2023

I don’t dread coming to the Hyundai dealership because everyone is professional and kind, especially Joey Cortez. More

by SUSIEQRN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Cortez
Report | Print
Jul 17, 2023 -

Bakersfield Hyundai responded

Thank you for taking the time to review us! We'll be sure to pass on your kind words to Joey. We appreciate your business and look forward to years of service with you,

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