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Bakersfield Hyundai

Bakersfield, CA

4.5
2,540 Reviews
Call Dealership (661) 834-5300
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5300 Wible Rd.

Bakersfield, CA

93313

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2,540 Reviews of Bakersfield Hyundai

July 21, 2023

Servicio rapido y una muy buena atencion Para el cliente aparte que manejan excelente comunicacion del personal hacia El cliente. More

by ANABERTHACANELA805
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Cortez, Gilbert Garcia
Report | Print
July 20, 2023

David is ALWAYS very knowledgeable & polite! We know we're in good hands with David!!! More

by ROLOROSE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Clark, Joey Cortez
Report | Print
Jul 21, 2023 -

Bakersfield Hyundai responded

Thank you for taking the time to share this with us! We're happy to see that you had another exceptional experience with us, and we'll be sure to pass on your kind words to David. We appreciate your business and look forward to years of service with you.

July 20, 2023

This is the second vehicle I have purchased and both times they tell you one thing and after you purchase the vehicle it is Duffy. More

by bellebaby9092
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Alexandra Vega
Report | Print
Jul 21, 2023 -

Bakersfield Hyundai responded

We apologize for any disappointment you experienced during your recent vehicle purchase. Your feedback is essential to us, and we regret that you felt misled. We are committed to providing transparent and reliable service and will review our sales processes and training to ensure this doesn't happen again. Thank you for bringing this to our attention, and we hope to have the chance to regain your trust in the future.

July 19, 2023

Good service car done exactly when promised. Thank you. Thank you thank you this is a lot More

by drdonnachaffee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Cortez
Report | Print
Jul 20, 2023 -

Bakersfield Hyundai responded

Thank you for taking the time to review us! We're glad to see that you had a great visit with us, and we'll be sure to pass this on to our team. We appreciate your business and look forward to years of service with you.

July 19, 2023

I usually receive great service here. Gilbert and all of the service writers always keep me informed as to where the service is. This time was the first in 8 years that I was unhappy. More

by buddyred25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gilbert Garcia
Report | Print
Jul 20, 2023 -

Bakersfield Hyundai responded

Thank you for your continued support and positive feedback about our service, particularly highlighting Gilbert and our service writers. We deeply apologize for the extended wait time during your recent oil change appointment, and we're taking steps to prevent such delays in the future. Your time is important to us, and we appreciate your loyalty. We value your feedback and hope to have the chance to serve you better in the future. Please don't hesitate to reach out to us if you have any further concerns.

July 19, 2023

The entire staff is always friendly and willing to help. I never see a grouchy face, and they all seem very content in their workplace. It is a genuine group of genuinely happy people. More

by lavonsargent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gilbert Garcia
Report | Print
Jul 19, 2023 -

Bakersfield Hyundai responded

Thank you for taking the time to share this! We're happy to see that you had a great experience with us, and we'll be sure to pass on your kind words to our team. We appreciate your business and look forward to years of service with you.

July 19, 2023

My first time at any dealership . Very good experience very professional people Especially like that ride home while looking at my car More

by jek318
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Rice , David Clark, Sandro Davalos, Adrienne Zepeda, Joey Cortez, Gilbert Garcia, Tyler Davis
Report | Print
Jul 20, 2023 -

Bakersfield Hyundai responded

Thank you for taking the time to review us! We appreciate your business and look forward to years of service with you.

July 19, 2023

This place is great! Everyone is super friendly! Everyone walking around offering you waters. Great place to bring your car for service!! More

by lopezcarolina68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Clark, Ramiro Villarreal
Report | Print
Jul 19, 2023 -

Bakersfield Hyundai responded

Thank you for taking the time to share this! We appreciate your kind words.

July 19, 2023

Always happy with their service and support staff. Welcoming and courteous. I have been very satisfied with service, waiting area is awesome and car completed in a timely manner. More

by Mel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Clark
Report | Print
Jul 19, 2023 -

Bakersfield Hyundai responded

Thank you for taking the time to share this! We appreciate your business and look forward to years of service with you.

July 18, 2023

Even though they were unable to duplicate the electrical problem, the service advisor was in contact through the text messaging option which made for easy communication. As well as documentation of the prob More

by MELISA0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Clark, Joey Cortez
Report | Print
Jul 19, 2023 -

Bakersfield Hyundai responded

Thank you for sharing this! We appreciate your business and look forward to years of service with you.

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