Bakersfield Hyundai

I drove from out of town to buy my new car and I was so pleased with the customer service that I received. I felt so comfortable and at ease with my experience at Bakersfield Hyundai. I love my genesis cou pleased with the customer service that I received. I felt so comfortable and at ease with my experience at Bakersfield Hyundai. I love my genesis coupe and I appreciate the assistance I was given. Go visit Hyundai in Bakersfield! More

Great Dealership, well maintained and very good service, i love the atmosphere and the environment, from the receptionist, to the service and the detail group, to the sales team and the mangers, i would def i love the atmosphere and the environment, from the receptionist, to the service and the detail group, to the sales team and the mangers, i would definitely go back to Bakersfield Hyundai anytime. :) More

I can not agree more with Georgia. I spoke on the phone with a salesman to see if they had the exact car I wanted, which was a 2011 Elantra. They stated they just got 5 of them off of the truck and I asked with a salesman to see if they had the exact car I wanted, which was a 2011 Elantra. They stated they just got 5 of them off of the truck and I asked the MSRP and I was quoted $17,945. I asked before I made the 100+ mile drive if they would meet me at my price that I was quoted by nearby dealers, which was $17,500, they stated this was no big deal and they wouldn't loose a deal over $400. So I loaded up the car with my family so they could drive the car back the 100 miles to home and cruised up there. Once I got there I test drove the vehicle, looked at the sticker and saw it matched the $17,945 MSRP I was quoted. I went in to the office, input all of my information ect in preparation for the purchase. I waited and waited and finally I was called back in and to my surprise they informed me that the window stickers on all 5 Elantras they received today had incorrect window stickers and in fact the MSRP is $18,645. I stated that to be in good faith they need to hold up their deal of $17,500 and go after Hyundai for the difference. They said that they in no way could go that low because dealer cost was $18,132. I agreed that we could meet in the middle at $18,000. I was again informed that the BEST they could do was $18,400. At this point I was infuriated and I walked out on the deal. To compound the problem the sales manager Jesse came out and informed my family of what had happened and basically laughed in our faces stating that he doesn't care if we walk out on the deal because he can sell the car at MSRP before the end of the day. This place is a horrible business place and as we speak I am writing my letter to the Better Business Bureau, Hyundai motor corp. and my lawyer for false advertising practices and not honoring a contract or agreement. I can't believe this place is still open after events like this. More