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Bakersfield Hyundai

Bakersfield, CA

4.3
2,547 Reviews
Call Dealership (661) 834-5300
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5300 Wible Rd.

Bakersfield, CA

93313

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2,547 Reviews of Bakersfield Hyundai

July 15, 2023

Fast warranty work on some paint issues. The staff and my service advisor A.Z were friendly More

by krissyk9.ks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrienne Zepeda
Print
Jul 17, 2023 -

Bakersfield Hyundai responded

Thank you for taking the time to share this! We appreciate your business and look forward to years of service with you.

July 15, 2023

I am very satisfied with Davis Clark’s service. He is always very friendly and helpful More

by benner0626
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Clark
Print
Jul 17, 2023 -

Bakersfield Hyundai responded

Thank you for taking the time to review us! We're happy to see that you had a great experience with us, and we'll be sure to pass on your kind words to David. We appreciate your business and look forward to years of service with you.

July 15, 2023

It took 5 hours for an oil change & no communication while I waited there.bad More

by cassie4632
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adrienne Zepeda
Print
Jul 17, 2023 -

Bakersfield Hyundai responded

We sincerely apologize for the inconvenience you experienced during your five-hour wait for an oil change at our service center. We understand the frustration caused by the lack of communication, and we are committed to addressing this issue. Thank you for bringing this matter to our attention, and we hope to have the opportunity to serve you better in the future.

July 15, 2023

David is always helpful. He checks on my vehicle and gets back to me in a timely manner. He is friendly and a pleasure to work with. More

by mapsit1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Clark
Print
Jul 17, 2023 -

Bakersfield Hyundai responded

Thank you for sharing this! We'll be sure to pass on your kind words to David. We appreciate your business and look forward to years of service with you.

July 14, 2023

Experience was great . Great customer service . Returned my call at the time she had said More

by mnormahernandez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrienne Zepeda
Print
Jul 17, 2023 -

Bakersfield Hyundai responded

Thank you for taking the time to share this! We appreciate your business and look forward to years of service with you.

July 14, 2023

Very fast efficient and easy. They make you feel extremely welcomed and cared for making the visit pleasant. 10/10 will be returning. More

by Liz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Clark, Adrienne Zepeda, Maria Bulat, Juan Almanza
Print
Jul 17, 2023 -

Bakersfield Hyundai responded

Thank you for taking the time to share this with us! We appreciate your business and look forward to years of service with you.

July 14, 2023

I don’t dread coming to the Hyundai dealership because everyone is professional and kind, especially Joey Cortez. More

by SUSIEQRN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Cortez
Print
Jul 17, 2023 -

Bakersfield Hyundai responded

Thank you for taking the time to review us! We'll be sure to pass on your kind words to Joey. We appreciate your business and look forward to years of service with you,

July 14, 2023

They don’t communicate. They had my car for 7 hours before I heard anything. More

by cassie4632
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adrienne Zepeda
Print
Jul 17, 2023 -

Bakersfield Hyundai responded

We apologize for the lack of communication you experienced while your car was in our service department. We understand the importance of keeping our customers informed and we regret any inconvenience caused. We are reviewing our processes to ensure this does not happen again in the future. Your feedback is valuable to us, and we would appreciate the opportunity to address any concerns you may have. Thank you for bringing this to our attention.

July 14, 2023

They were very efficient and nice with the drop off and pick up. I appreciated them bringing me my car instead of making me walk across the parking lot in the heat to get it myself. More

by l401harris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrienne Zepeda
Print
Jul 17, 2023 -

Bakersfield Hyundai responded

Thank you for taking the time to review us! We're happy to see that you had a great experience with us, and we'll be sure to pass on your kind words to our team. We appreciate your business and look forward to years of service with you.

July 13, 2023

Great place to go! Amazing service from Hyundai and so friendly and comfortable all the time More

by MARIANARODRIGUEZ33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Rice, David Clark, Sandro Davalos, Adrienne Zepeda, Joey Cortez, Gilbert Garcia, Tyler Davis
Print
Jul 17, 2023 -

Bakersfield Hyundai responded

Thank you for taking the time to review us! We're happy to see that you had an exceptional experience with us, and we'll be sure to pass on your kind words to our team. We appreciate your business and look forward to years of service with you.

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