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Bakersfield Hyundai
Bakersfield, CA
2,547 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,547 Reviews of Bakersfield Hyundai
Verified Customer
July 13, 2023
I took my car for the security update. I was not informed that the security update would impact or wreck my OEM remote start. I took the car back to have the issue looked at and was basica I was not informed that the security update would impact or wreck my OEM remote start. I took the car back to have the issue looked at and was basically told there was nothing they can do. I got more upset when I was telling them that I should get my vehicle with the same functionality and got dismissed and told that it did still work. It works but the alarm goes off. The fix I was given that to them was satisfactory was to unlock then do remote start and the alarm goes off but just two beeps. To add a Cherri in top the tech that worked on it do undented that if I do it the way they suggested the alarm won't go off despite him acknowledging that it will still go off because the car thinks it's being stolen. It all ended with all you can do is call this number. So they sold me a car that they cheaped out on and didn't include equipment that's typically standard, they implemented the cheapest fix they could that per reports doesn't prevent theft and broke my remote start. I will never purchase a vehicle from them again. More
by ggonzalez10ster0
Employees Worked With
Shop foreman, David Clark, Joey Cortez, Gilbert Garcia
July 12, 2023
Easiest and convenient. This is my fifth purchase of a new vehicle and by far the easiest one I’ve ever completed. The salesman was professional and accommodating. Everyone This is my fifth purchase of a new vehicle and by far the easiest one I’ve ever completed. The salesman was professional and accommodating. Everyone should go see Jack while they’re looking for a new car. More
by BRIAN-WHITFIELD
Employees Worked With
Jack Masud, Carlos Hernandez, Joe Gacad
July 12, 2023
Cost was higher than previously stated. The A/C is not as cold as before issues began, when the worker brought my car to me he mentioned that I may want to get my A/C looked at, but that is The A/C is not as cold as before issues began, when the worker brought my car to me he mentioned that I may want to get my A/C looked at, but that is the only thing I got fixed. For the price I expected a better result More
by moriah
Employees Worked With
Gilbert Garcia
July 12, 2023
Gilbert and the whole Bakersfield Hyundai service department are very professional. They respect my time from setting the appointment, drop off, progress updates and pick up. I speak highly of their department are very professional. They respect my time from setting the appointment, drop off, progress updates and pick up. I speak highly of their service to friends, family and strangers who inquire about my super cute Santa Cruz truck! I bet I’ve sold a few of these trucks after I tell people about all the bells and whistles this truck has and how easy it is to deal with the service department. Five star service ***** More
by sticki.vicki
Employees Worked With
Ismael Herrera, Jose Aguilar, David Clark, Adrienne Zepeda, Astred Garcia, Maria Perez, Gilbert Garcia, Fabiola Ortiz
July 11, 2023
Very polite and courteous these guys go out of their way to show you they care and stand behind what they sold you. We have bought two sonatas brand new one for my wife and one for my daughter due the profe to show you they care and stand behind what they sold you. We have bought two sonatas brand new one for my wife and one for my daughter due the professionalism & hassle free experience it is what has kept us coming back and will continue to do business with Bakersfield hyundai. I am a chevy guy and have only wanted to buy chevy but Bakersfield hyundai has changed my mind to chevy & hyundai. When an issue arose they took care of it immediately without trying to find a way to get out of the warranty. Your service department is amazing you guys have a gem there. Thanks More
by DHERROLD384
Employees Worked With
Glen Han, David Clark, Jack Masud, Lizbeth Cedeno, Gilbert Garcia
July 11, 2023
Awesome as usual. Always feel taken care of when we visit Bakersfield Hyundai. David is the best. Always feel taken care of when we visit Bakersfield Hyundai. David is the best. More
by jakescolorglo
Employees Worked With
George Rice, David Clark, Sandro Davalos, Adrienne Zepeda, Joey Cortez, Gilbert Garcia, Tyler Davis
