Bakersfield Hyundai

Had just taken in my vehicle for 60,000 mile service. A couple of weeks late noticed a strange sound. Not being a car guy, I told them I thought the sound was coming from the steering. After a couple o A couple of weeks late noticed a strange sound. Not being a car guy, I told them I thought the sound was coming from the steering. After a couple of days, they could find nothing. The service manager offered a ride along to see if we could recreate the issue, Which I must commend them on that. Never had that happen before. We were able to recreate the sound. A couple of days later it hadn't been looked at it, based on the App they sent me. I need my car so I went and picked it up. The sound continued, but began to notice transmissions acting funny. Took it back in and told them the sound was coming from the transmission. Again 2 days later nothing happen according to the app and I called for an update. The advisor I think I spoke with was Adrienne and she offed to get a status for me. She came back and told me that it would be looked at that afternoon. Thank her for that. The next day it was ready and I picked it up. Where the whole thing fell apart is the problem was diagnosed as low transmission fluid. I had just had a 60, 000 mile service, How Could They Let It Leave Transmission Fluid? Up until this service has been 5-star. Who knows what damage was done to my Transmission? I just don't understand how this happened. My confidence is shaken, to say the least. More

good service they fixed my problem they did their best Your customer service environment is very comfortable Your customer service environment is very comfortable More

We recently had a new radio installed on our 2016 Hyundai Sonata. We were so pleased with the results and the service we received that we cannot fully convey our delight. Not only was the radio installed to Sonata. We were so pleased with the results and the service we received that we cannot fully convey our delight. Not only was the radio installed to our total satisfaction, but the car was returned to us completely washed and the dashboard received a treatment of Armor-All. Thank you Bakersfield Hyundai and Adrienne Zepeda for excellent service. More

I don’t want to wait three and a half hours for an oil change and tire rotation. change and tire rotation. More

Everything is fine when I have service appointments. I appreciate the kindness and service provided. I appreciate the kindness and service provided. More

Everyone is friendly and efficient. Was notified as soon as my car was done and it was ready and washed when I got there. Was notified as soon as my car was done and it was ready and washed when I got there. More

David is the best! Knowledgeable, professional and timely. I have 5 Hyundais in my family and he services them ALL! I keep my Azera because David keeps it running in ex Knowledgeable, professional and timely. I have 5 Hyundais in my family and he services them ALL! I keep my Azera because David keeps it running in excellent condition. More

David is very informative and considerate of peoples time, friendly very helpful. He keeps you updated on the progress of your vehicle. time, friendly very helpful. He keeps you updated on the progress of your vehicle. More

My overall experience was excellent they were Friendly and and quite helpful and we got the car we wanted. and and quite helpful and we got the car we wanted. More

Pleased to always be able to do a walk in and get my services done. Joey is always beyond helpful, and provides great customer service services done. Joey is always beyond helpful, and provides great customer service More