Bakersfield Hyundai

It was very professional. service was on time. I was in and out when predicted. service was on time. I was in and out when predicted. More

Tyler always provides excellent service I’ve had the pleasure of dealing with him several times and he always exceeds expectations. He is very polite and professional. Tyler knows and does his job very pleasure of dealing with him several times and he always exceeds expectations. He is very polite and professional. Tyler knows and does his job very well! More

My key fob wasn't working. I initially took it in and I was told the worst-case scenario was to reprogram the Fob. So I was advised to bring in both fobs because the reprogra I initially took it in and I was told the worst-case scenario was to reprogram the Fob. So I was advised to bring in both fobs because the reprogramming could affect the other fob. Sure enough, when mine was fixed the other one didn't work. So I left with both fobs working and Bakersfield Hyundai is back up to its usual 5 Star service. More

Jack and Alexandra has helped to get my desired monthly payment. If they didn’t met the monthly payment I want I’m ready to find another dealership but the good thing is they met my demand. Kudos to Jack a payment. If they didn’t met the monthly payment I want I’m ready to find another dealership but the good thing is they met my demand. Kudos to Jack and Alexandra. More

The service department is the reason I purchased my Palisade. Service advisor David Clark is the main reason I sold my former vehicle and purchased my Palisade. Palisade. Service advisor David Clark is the main reason I sold my former vehicle and purchased my Palisade. More

Experience was ok am driving the car everyday now and am loving it so thank u loving it so thank u More

good service they fixed my problem they did their best Your customer service environment is very comfortable Your customer service environment is very comfortable More

Had just taken in my vehicle for 60,000 mile service. A couple of weeks late noticed a strange sound. Not being a car guy, I told them I thought the sound was coming from the steering. After a couple o A couple of weeks late noticed a strange sound. Not being a car guy, I told them I thought the sound was coming from the steering. After a couple of days, they could find nothing. The service manager offered a ride along to see if we could recreate the issue, Which I must commend them on that. Never had that happen before. We were able to recreate the sound. A couple of days later it hadn't been looked at it, based on the App they sent me. I need my car so I went and picked it up. The sound continued, but began to notice transmissions acting funny. Took it back in and told them the sound was coming from the transmission. Again 2 days later nothing happen according to the app and I called for an update. The advisor I think I spoke with was Adrienne and she offed to get a status for me. She came back and told me that it would be looked at that afternoon. Thank her for that. The next day it was ready and I picked it up. Where the whole thing fell apart is the problem was diagnosed as low transmission fluid. I had just had a 60, 000 mile service, How Could They Let It Leave Transmission Fluid? Up until this service has been 5-star. Who knows what damage was done to my Transmission? I just don't understand how this happened. My confidence is shaken, to say the least. More

Great job, got it back in a timely manner. Car was wash to. Over all it was great Car was wash to. Over all it was great More

We recently had a new radio installed on our 2016 Hyundai Sonata. We were so pleased with the results and the service we received that we cannot fully convey our delight. Not only was the radio installed to Sonata. We were so pleased with the results and the service we received that we cannot fully convey our delight. Not only was the radio installed to our total satisfaction, but the car was returned to us completely washed and the dashboard received a treatment of Armor-All. Thank you Bakersfield Hyundai and Adrienne Zepeda for excellent service. More