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Bakersfield Hyundai

Bakersfield, CA

4.3
2,547 Reviews

5300 Wible Rd.

Bakersfield, CA

93313

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2,547 Reviews of Bakersfield Hyundai

July 05, 2023

Adrienne was very helpful when I dropped off my vehicle for service and Tyler was so nice and helpful when i picked it up. Great Service. More

by mireyaadame
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrienne Zepeda, Tyler Davis
Jul 06, 2023 -

Bakersfield Hyundai responded

Thank you for taking the time to share this with us! We're happy to see that you had a great experience with us, and we'll be sure to pass on your kind words to our team. We appreciate your business and look forward to years of service with you.

July 05, 2023

The service was fast. Agent explained clearly the services needed. The waiting area is pleasant. More

by cy3lam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrienne Zepeda
Jul 06, 2023 -

Bakersfield Hyundai responded

Thank you for taking the time to share this! We appreciate your business and look forward to years of service with you.

July 04, 2023

Very professional and nice. I did not have to wait a long time for my car to be serviced. More

by CHRISTINA7337
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Clark
Jul 05, 2023 -

Bakersfield Hyundai responded

Thank you for sharing this! We appreciate your business and look forward to years of service with you.

July 04, 2023

David Clark continues to be my service writer. He listens and is an excellent liaison to technicians. This trip was a normal scheduled service. However, I had a warning to keep my hands on the ste More

by RONALD.WILLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Clark
Jul 05, 2023 -

Bakersfield Hyundai responded

Thank you for taking the time to share this! We're happy to see that you had a great experience with us. We appreciate your business and look forward to years of service with you.

July 04, 2023

Salesman would not leave me alone when i was just trying to wait for my car to be done serviced. He kept insisting my new car was a lemon and was honestly creepy. More

by lilyyoder64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adrienne Zepeda, Sultan Haseq
Jul 04, 2023 -

Bakersfield Hyundai responded

We sincerely apologize for the uncomfortable experience you had with our salesman during your recent visit. Your satisfaction is paramount to us, and we apologize for any inconvenience caused. We have addressed the matter with the salesman and reminded our team about respecting customer boundaries. We apologize again and hope to have the opportunity to serve you better in the future.

July 03, 2023

Said my car was good just the battery kept it 3 days I ended up getting towed from Valencia to Bakersfield heft 800$ I had to pay. Thanks for screwing me over. More

by melissacastro46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
George Rice, David Clark, Sandro Davalos, Adrienne Zepeda, Joey Cortez, Gilbert Garcia, Tyler Davis
Jul 03, 2023 -

Bakersfield Hyundai responded

Dear Melissa, we apologize for the inconvenience you experienced with your car's battery, leading to the need for a costly tow. While we strive to provide reliable vehicles, occasional issues can arise, and we understand your frustration. We value your feedback and would like to investigate further to find a resolution. Please contact our Service Manager, George Rice, so we can discuss your concerns and work towards a solution. We apologize again for the inconvenience and appreciate the opportunity to address your concerns and regain your trust.

July 02, 2023

Appointment went fairly quickly this time. Sat and waited but tv on side was not on and no remote to turn it on. More

by SUSAN00KNIGHT7
Recommend Dealer
Yes
Employees Worked With
Adrienne Zepeda
Jul 03, 2023 -

Bakersfield Hyundai responded

Thank you for your feedback regarding your recent appointment. We appreciate you sharing your experience with us. We apologize for the inconvenience you faced with the TV not being on and the lack of a remote to turn it on. We will take this into consideration and work towards improving the amenities available to our valued customers. We hope to have the opportunity to serve you better in the future.

July 01, 2023

The service is impeccable, as they listen and do everything possible to provide quality care with my vehicles. More

by starlings5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Clark, Adrienne Zepeda, Joey Cortez, Gilbert Garcia
Jul 03, 2023 -

Bakersfield Hyundai responded

Thank you for taking the time to review us! We're happy to see that you had such a great experience with us, and we'll be sure to pass on your kind words to our team. We appreciate your business and look forward to years of service with you.

July 01, 2023

I get courteous service, & Tyler Davis was especially helpful. I’m also thrilled with the mileage I get with my 2017 Ioniq: 64 miles a gallon. More

by GCCF
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Davis
Jul 03, 2023 -

Bakersfield Hyundai responded

Thank you for taking the time to share your review with us! We're happy to see that you still love your Ioniq, and we'll be sure to pass on your kind words to Tyler. We appreciate your business and look forward to years of service with you.

June 30, 2023

David is always perfessional and keeps you informed! Service was fast and super easy. And close by my house. More

by jemann62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Clark
Jul 03, 2023 -

Bakersfield Hyundai responded

Thank you for sharing your kind words! We'll be sure to pass on your kind words to David. We appreciate your business and look forward to years of service with you.

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