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Baker Nissan

Houston, TX

4.8
1,756 Reviews
Baker Nissan has one of the largest inventories of new and pre-owned Nissan's to choose from in Houston. We are a family-owned business, and the only Houston Nissan dealership to have done business for over 36 years under the same name and owner, Bruce Baker. We are proud of our family-type orientation and work hard at maintaining that rapport with our customers. Baker Nissan has received the prestigious Owner First Award of Excellence from Nissan ten times, far more than any other Nissan dealer in Houston. The award is the highest recognition of customer service given to a Nissan dealership. Only 38 of more than 1,100 dealers across the nation have won this honor. The largest inventory of new Nissans in Houston to choose from; the highest levels of customer service; a reputation for customer satisfaction no other Nissan dealership in Houston can touch; makes Baker Nissan the clear choice for Nissans in Houston.
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19630 Northwest Freeway

Houston, TX

77065

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Showing 1,756 reviews

September 13, 2026

I am pleased with the service that I have received on my 2025 Nissan Sentra although it only has 5K miles, and I purchased it in November 2024. More

by LHARRISON26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rolando Murillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2026 -

Baker Nissan responded

Thank you for choosing us for your Nissan Sentra service needs! We are delighted to hear that you were satisfied with our service and hope to continue serving you in the future. Happy driving! 🚗

September 11, 2026

Clint and the team were phenomenal! They worked with us to find a great vehicle and a plan to make it all work. We really appreciate Clint, Jason, and Anthony for an actually great ca More

by Johnmiller44
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clinton Hoover
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Velasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason!
Sep 11, 2026 -

Baker Nissan responded

Thank you for your kind words! We are happy to hear that Clint, Jason, and Anthony provided you with a fantastic car buying experience. Our team is dedicated to finding the perfect vehicle and plan for our customers. We truly appreciate your business! #customerlove #carbuyingmadeeasy 🚘🎉

September 10, 2026

nothing wrong with the dealership, nice and clean, plenty of inventory on hand to choose from More

by ogarcia5
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gus Avalos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Mitchell
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2026 -

Baker Nissan responded

Thank you for your kind words! We pride ourselves on maintaining a clean and well-stocked dealership for our customers to have an exceptional experience. We appreciate your support!

September 10, 2026

I arrived at my appointment time and was met within a minute by my service advisor Marco). He did an excellent job at checking me and out when the maintenance on my vehicle was finished. Thank you Marco! More

by frank.flores@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2026 -

Baker Nissan responded

Thank you for your kind words! We are happy to hear that Marco provided excellent service during your appointment. We strive to make every visit efficient and stress-free. We appreciate your business and look forward to seeing you again in the future.

September 08, 2026

From the time we were greeted in the parking lot when we arrived through the time we left with our new vehicle we were taken care of! More

by naconda.n.frank
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marquess Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kene Abiakam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kasey Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hope Roach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jodie Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Velasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2026 -

Baker Nissan responded

Thank you so much for your kind review! We are thrilled to hear that you had a great experience with us from start to finish. We are dedicated to providing top-notch service to all of our customers and we're glad it shows. Enjoy your new vehicle!

September 08, 2026

Tony was Excellent in presentation of what`s the current state of my car. Making sure everything was taken care of. More

by BILPAY777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar "Tony" Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 07, 2026

I took my 2023 Nissan Rogue SV to Baker Nissan for a scheduled oil change. It was discovered that there was an issue with the oil pan screw and Edgar (Tony) my service specialist brought it to my attent More

by AGHYBA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar "Tony" Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2026 -

Baker Nissan responded

Thank you for trusting us with your Nissan Rogue, we are thrilled that you had such a positive experience with our service specialist, Tony. We are dedicated to providing top-notch service and ensuring your satisfaction. We appreciate your loyalty and look forward to continuing to exceed your expectations in the future. Happy driving!

September 06, 2026

Regret purchasing a car with yall. Will never recommend people to yall. Really bad service. More

by RUBENVALLE713
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t remember
Sep 19, 2026 -

Baker Nissan responded

We're sorry to hear about your recent experience with our dealership , we want to take care of any concerns or issues you have as we value your business and want to ensure you have complete trust in our team if you can please contact us at 281-890-2332 so we can hear more on what transpired at your visit we can get it addressed Immediately

September 06, 2026

Rolando went above and beyond. Making sure everything was taken care of. Baker Nissan is my new mechanic service. Thank you, rwando, thank you, baker, Nissan. More

by EMILE_MITCHELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rolando Murillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2026 -

Baker Nissan responded

Thank you so much for your kind words, it means a lot to us! We are happy to hear that Rolando provided excellent service and that we have gained a loyal customer in you. We look forward to continuing to provide top-notch service for all your automotive needs. Thank you for choosing Baker Nissan!

September 05, 2026

Robert English was amazing. He made sure we was taken care of from start to finish. He has a forever customer with our family. More

by doniellejeff
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Axel Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gus Avalos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Illham , Rob English
Sep 07, 2026 -

Baker Nissan responded

Thank you for taking the time to leave such a kind review about our employee, Robert. We are thrilled to have him on our team and are so happy to hear that he provided you with exceptional service. We are honored to have your family as our forever customers.