Rolando Murillo
Rolando Murillo at Baker Nissan

Rolando Murillo

Service Advisor

Baker Nissan

19630 Northwest Freeway
Houston, TX 77065

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5.0
31 Reviews
5.0

31 Reviews

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31 Reviews of Rolando Murillo

August 11, 2026

Dealership Rating
Employee Rating

Love him all easy and understandable. Great service. He’s very professional and respectful. I will definitely keep going back for all my car service needs. More

by TERRI.ADAMS22
Service Price Transparency
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Recommend Dealer
Yes
Aug 13, 2026

Baker Nissan responded

"Thank you for your glowing review! We are so happy to hear that our service has met your expectations. We are committed to providing professional and respectful service, and we look forward to serving you again for all of your car needs."

August 07, 2026

Dealership Rating
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The Service center always Gives me very good service and is very helpful and get it on time More

by DON-ALLEN1
Service Price Transparency
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Recommend Dealer
Yes
Aug 09, 2026

Baker Nissan responded

Thank you so much for your positive feedback! Providing top-notch customer service and prompt delivery is our top priority. It's always a pleasure to assist you with your needs. Looking forward to serving you again soon! #happycustomers #excellentcustomerservice

Aug 11, 2026

DON-ALLEN1 responded

They very good work on my car at service they get me in time all out on time.

Aug 11, 2026

DON-ALLEN1 responded

#excellentcustomerservice

August 07, 2026

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Very professional service. Easy to communicate with the service department The video of my car checkpoints was very helpful More

by CHERYLBRAD22
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Marco Pena

Aug 09, 2026

Baker Nissan responded

Thank you so much for your positive review! We pride ourselves on providing professional service and clear communication with our customers. Glad the video checkpoints were helpful! #customerfirst #satisfiedclient

August 06, 2026

Dealership Rating
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Rolando, Aimee and Sam were curious polite and professional, same as always! I will always bring my Nissan to them for service More

by MARYLAWREN
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Kene Abiakam, Amiee Govea

Aug 07, 2026

Baker Nissan responded

Thank you for the glowing review, Rolando! Our team always strives to provide top-notch service and we are thrilled to hear that we met your expectations. We appreciate your continued support and look forward to seeing you again. Happy driving! 🚗 #satisfiedcustomers #excellentwork

August 06, 2026

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Rolando was extremely helpful and worked how to resolve the issue. It may have taken awhile to fix the problem but that was due to the location of the issue. The one issue I had is that it took several t More

by kellystouffer8
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Aug 10, 2026

Baker Nissan responded

Thank you for your review! We apologize for any inconvenience with the multiple trips, but we're glad Rolando was able to eventually resolve the issue for you. We'll make sure to take your feedback into consideration for future improvements. Thanks for choosing our services!

August 03, 2026

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Rolando , Sam and Amy were polite /professional and courteous as always !!! The shop people did an excellent job fixing my car More

by MARYLAWREN
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Amiee Govea

August 02, 2026

Dealership Rating
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I had a recall on my Rogue and an insurance claim. Rolando kept me up to date daily and was a complete professional all the way! I recommend you guys all the time. You have service locked down! Th More

by RLCLINTON
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Aug 07, 2026

Baker Nissan responded

Thank you for the glowing review! Our team at [Business Name] prides ourselves on providing top-notch service, and we are thrilled that Rolando delivered that for you. Thank you for recommending us and trusting us with your vehicle needs. We look forward to continuing to provide exceptional service for you in the future. #customerexperiencegoals #gratefulcustomer.

August 01, 2026

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Awesome quick expedient fabulous service read knowledgeable and very explicit with all details that involve vehicle and service needed and preferred More

by SASMJ4
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Recommend Dealer
Yes
Aug 06, 2026

Baker Nissan responded

Thank you for your kind words! We strive to provide nothing but the best service and expertise to all of our customers. Your satisfaction is our top priority! See you again soon. #happycustomers #excellent service

July 31, 2026

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Rolando always is a great help and takes care of me and my family! Love working with the Baker team! More

by MARCUS.ANDREW82
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Recommend Dealer
Yes
Aug 06, 2026

Baker Nissan responded

Thank you for your kind words! We are thrilled to have such a dedicated customer like you and your family. Our team at Baker is always here to take care of your needs and provide excellent service. We appreciate your support and look forward to continuing to work with you! #CustomerSatisfaction #BakerTeam

July 31, 2026

Dealership Rating
Employee Rating

Rolando was cool i appreciate all his help. I need to write down 15 words More

by ANT
Service Price Transparency
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Recommend Dealer
Yes
Aug 05, 2026

Baker Nissan responded

Thank you for choosing our services, we are happy to have Rolando on our team, providing exceptional customer assistance. Your satisfaction is our priority!

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