Diane Ellis
Diane Ellis at Baker Nissan

Diane Ellis

Owner Loyalty /Customer Relations Manager

Baker Nissan

19630 Northwest Freeway
Houston, TX 77065

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4.8
20 Reviews

Dealership Experience

10 yrs, 11 mos

4.8

20 Reviews

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20 Reviews of Diane Ellis

October 09, 2026

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My experience this time was very different. Lots of new faces and awesome customer service.. Great place to get your new vehicles. More

by mzangel777
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Recommend Dealer
Yes
Oct 10, 2026

Baker Nissan responded

Thank you for your wonderful feedback! We're thrilled to hear you had a great experience with our new team members and customer service. We strive to provide the best for our customers. We look forward to helping you with your next vehicle purchase!

September 24, 2026

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Great experience at Baker Nissan! Had the windows tinted and the team wrapped up earlier than expected as I waited and worked from the service center. Thanks again, Cesar and Yamet! More

by Jeremy
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Recommend Dealer
Yes

Other Employees Tagged: Cesar Vivas, Yamet "Jim" Medina

Sep 27, 2026

Baker Nissan responded

"Thank you for sharing your positive experience at Baker Nissan! We're thrilled to hear that Cesar and Yamet provided quick and efficient service for your window tinting. We strive to exceed our customers' expectations. See you again soon!" #BakerNissan #CustomerSatisfaction

August 21, 2026

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I purchased a vehicle from Cesar Divas, at Baker Nissan and had a very pleasant experience. The process was very clear, honest, and they gave me what I wanted, and finance process only took a couple of min More

by Karen Cantos
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Recommend Dealer
Yes
Aug 27, 2026

Baker Nissan responded

Wow, thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that Cesar and our team at Baker Nissan were able to provide you with a clear and honest car buying experience. Enjoy your new vehicle and thank you for recommending us!

July 12, 2026

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Rolando is great! He listens to you and helps you understand what needs to be checked. He keeps you updated with the progress and helps you decide what you can handle More

by PSH52
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Yes
Jul 16, 2026

Baker Nissan responded

Thank you for your kind words! We strive to provide the best service by listening to our customers' needs and keeping them updated every step of the way. We understand that life can get in the way, and we are here to help prioritize and find solutions that work for you. Thank you for choosing us!

July 01, 2026

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I've purchased at 5 vehicles from Baker Nissan for the past 20 years and have always received the best customer service from the sales and service teams. More

by MA_MORALES
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Recommend Dealer
Yes
Jul 02, 2026

Baker Nissan responded

Thank you so much for trusting us with your vehicle needs for the last 20 years! We truly value your loyalty and are proud to have provided you with exceptional customer service every time. Here's to many more years of customer satisfaction at Baker Nissan.

June 05, 2026

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The service department is the best. I always feel like I am a valued customer and truly appreciate the knowledge and dedication of the staff. My service advisor, Yamet, always goes abov More

by LM.DINORSCIA
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Recommend Dealer
Yes

Other Employees Tagged: Yamet "Jim" Medina

Jun 08, 2026

Baker Nissan responded

Thank you so much for your kind words! We’re happy to hear that our sales department continues to exceed your expectations. We truly value your loyalty and will pass along your feedback to our team. We look forward to serving you again soon!

April 24, 2026

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Had a very easy purchase at Baker Nissan , wanted the newer model they had it available once I arrived I worked with Cesar and Diane both were excellent very considerate of my time and gave me great cu More

by Carlos E
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Recommend Dealer
Yes

Other Employees Tagged: Cesar Vivas

Apr 27, 2026

Baker Nissan responded

Thank you for your kind words, we are thrilled to hear about your positive experience at Baker Nissan! Our team takes pride in providing exceptional customer service and making car buying an easy process. We appreciate your friend's recommendation and look forward to serving you again in the future.

January 31, 2026

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They took great care of me and my Murano. Explained everything and answered all my questions! More

by Happy Customer AG
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Recommend Dealer
Yes
Feb 05, 2026

Baker Nissan responded

Thank you for the positive review! We are so glad to hear that you had a great experience with us and that we were able to answer all your questions. We take pride in providing excellent customer service and we look forward to taking care of you and your Murano in the future! #customersatisfaction #qualityservice #automotivecare

January 25, 2025

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I’ve been driving Nissan for over 10 years. Although I always shop around each time I renew my lease, Miguel Cantos finds a way to show me why Baker Nissan is the best! Their process is smooth More

by Karen Cantos
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Recommend Dealer
Yes

Other Employees Tagged: Shawn Kennedy, Kene Abiakam, Miguel Cantos , Ricky Reyes

December 18, 2024

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I learned about Baker Nissan from a friend. The service I experienced is more than I expected. The group I had was so heart warming. By God's grace and mercy, they made me feel like family and More

by slitadraper1
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Recommend Dealer
Yes

Other Employees Tagged: Kene Abiakam , Marquis Smith, Emmanuell Luna, Brad Baker

Dec 21, 2024

Baker Nissan responded

Slitadraper1, it's experiences like yours that really keep us motivated!

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