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Emmanuell Luna
Emmanuell Luna at Baker Nissan

Emmanuell Luna

Service Advisor

Baker Nissan

19630 Northwest Freeway
Houston, TX 77065

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4.9
25 Reviews
4.9

25 Reviews

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25 Reviews of Emmanuell Luna

August 27, 2026

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Employee Rating

The dealership was able to offer me a deal for my tires that were covered under my Warranty that saved me a lot of money plus they provided me transportation for my use while my care was in the shop. The More

by RICKEYSTWEEDY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 30, 2026

Baker Nissan responded

Rickey, we're so glad that we were able to go above and beyond your expectations! Thank you for your fantastic review

August 22, 2026

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Employee Rating

Emmanuell is very professional and followed through to make sure all repairs were completed on my vehicle. He kept me in the loop every step of the way. More

by PAULA_SAYLES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Aug 23, 2026

Baker Nissan responded

Thank you for the amazing review! We pride ourselves on providing excellent and transparent service to our customers. We are glad that Emmanuell exceeded your expectations and ensured your vehicle was repaired to your satisfaction. We appreciate your business and hope to serve you again in the future.

August 12, 2026

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Employee Rating

Very friendly and professional salesman but the dealership did not give me a very great deal More

by canmanexpress
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Gus Avalos, Rob English

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Aug 17, 2026

Baker Nissan responded

Thank you for your feedback. We apologize that you did not feel satisfied with our deal. We strive to provide the best prices and service for our customers and would love the opportunity to make it right. Please reach out to us so we can discuss with you how to maintain your business as a valued customer

August 10, 2026

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The staff is very friendly and helpful, attentive and caring every one who helped me and everyone else. I recommend the dealership and it’s staff. More

by LUPE_XCEDILLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amiee Govea, Najee Rashad

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Aug 13, 2026

Baker Nissan responded

We are so glad you had a positive experience with our friendly and attentive staff! Thank you for recommending our dealership and team. We look forward to working with you again in the future. #customerfirst #happytobehelping

August 09, 2026

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Employee Rating

You guys have nice team there! !!! Good job!!! Definitely Emanuel is the best guy you have More

by JASMINKOPLJE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amiee Govea

Print
Aug 13, 2026

Baker Nissan responded

Thank you for the wonderful review! We are so happy to hear that you had a great experience with our team, especially Emanuel. We will make sure to pass along your kind words. Come back and see us again soon!

July 31, 2026

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Very accommodating, friendly service, great customer service always provides detailed information regarding the work needed. More

by OFCEDILLO
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Amiee Govea

Print
Aug 01, 2026

Baker Nissan responded

we strive for 100% satisfaction, and it is great to see you had such a positive experience at Baker Nissan. We will see you back for your next service visit !

July 29, 2026

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Service was very good,understood my problem with vehicle ,checked vehicle for safety maintenance,went over options that were needed for my truck More

by YVETTE6906
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amiee Govea, Yamet "Jim" Medina, Marco Pena

Print
Jul 31, 2026

Baker Nissan responded

Thank you so much for your positive feedback! We are thrilled to hear that our team provided you with excellent service and took the time to understand your vehicle's needs. It's our top priority to keep your truck safe on the road. We appreciate your trust in us and look forward to serving you again in the future.

July 27, 2026

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Awesome service Great customer service Emmanuel Luna is the best , very friendly helpful respectful yet professional . .keep up the good work Emmanuel you’re very much appreciated👍👍 More

by GRANDMA_ALMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jul 28, 2026

Baker Nissan responded

Thank you so much for your kind words! We are thrilled to hear that you had an amazing experience with our team, especially Emmanuel. We will be sure to pass along the praise. Thank you for choosing us and we look forward to serving you again soon! 🎉 #customerservicegoals

July 11, 2026

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Employee Rating

Our service advisor was professional and friendly. Guided us with understanding the issues and providing pictures. More

by KEVIN.NURSING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jul 13, 2026

Baker Nissan responded

Thank you for your feedback! We are so glad to hear that our service advisor provided you with a professional and friendly experience. Our team always strives to ensure that our customers understand the issues and feel confident in our services. We appreciate your trust in us and look forward to serving you again in the future.

July 06, 2026

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Employee Rating

The help me very much and do a very good job on my car I alway go to Baker Nissan More

by DON-ALLEN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rogelio Martinez, Miguel Cantos, Amiee Govea, Yamet "Jim" Medina, Tyler Phan, Luis Estrada, Marco Pena, Edgar "Tony" Gutierrez, Rolando Murillo

Print
Jul 09, 2026

Baker Nissan responded

Thank you for choosing Baker Nissan! We're thrilled to hear our team provided excellent service and took great care of your car. We appreciate your loyalty and look forward to seeing you again.

Aug 11, 2026

DON-ALLEN1 responded

They help me very much and do a very good job on my car

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