Edgar "Tony" Gutierrez
Edgar "Tony" Gutierrez at Baker Nissan

Edgar "Tony" Gutierrez

Service Advisor

Baker Nissan

19630 Northwest Freeway
Houston, TX 77065

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4.9
34 Reviews

Languages Spoken

English English

Spanish Spanish

4.9

34 Reviews

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34 Reviews of Edgar "Tony" Gutierrez

September 17, 2026

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Employee Rating

Great customer service. Very attentive with updates, offers etc. very happy with the performance and everything you did to my truck. Thanks More

by RHERMED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rolando Murillo

Sep 22, 2026

Baker Nissan responded

Thank you for the glowing review! We strive to provide top-notch customer service and are thrilled to hear that you were happy with our updates and performance on your truck. Thank you for choosing us!

September 13, 2026

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Employee Rating

Pleasant with the server and they are really on time, weren’t keeping late, I like it …… More

by huynhhau75
Service Communication
Recommend Dealer
Yes
Sep 15, 2026

Baker Nissan responded

Thank you so much for your positive review! We strive to provide excellent service and punctuality. We're glad you enjoyed your experience with us. See you again soon! 🎉 #customerlove #punctualitygoals #excellentser

September 08, 2026

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Tony was Excellent in presentation of what`s the current state of my car. Making sure everything was taken care of. More

by BILPAY777
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Recommend Dealer
Yes

September 07, 2026

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I took my 2023 Nissan Rogue SV to Baker Nissan for a scheduled oil change. It was discovered that there was an issue with the oil pan screw and Edgar (Tony) my service specialist brought it to my attent More

by AGHYBA
Service Price Transparency
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Recommend Dealer
Yes
Sep 09, 2026

Baker Nissan responded

Thank you for trusting us with your Nissan Rogue, we are thrilled that you had such a positive experience with our service specialist, Tony. We are dedicated to providing top-notch service and ensuring your satisfaction. We appreciate your loyalty and look forward to continuing to exceed your expectations in the future. Happy driving!

September 05, 2026

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Service Department is great. Tony was great in helping us with a loaner car and financing for a repair of our vehicle. The mechanic was gentle and thorough in repairing our car, More

by JIMPASKET
Service Price Transparency
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Recommend Dealer
Yes
Sep 07, 2026

Baker Nissan responded

Thank you for taking the time to share your positive experience with our Service Department! We are thrilled to hear that Tony and our mechanic went above and beyond to ensure your vehicle was taken care of. Providing exceptional customer service is always our top priority. We appreciate your loyalty and look forward to assisting you in the future.

September 03, 2026

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Employee Rating

Service is always good no complaints. I love the team that deals with my car. Always easy to get things done. More

by MROTHSCHILD1991
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Sep 04, 2026

Baker Nissan responded

Thank you for your kind words! We are thrilled to hear that you are satisfied with our service and our team. Our goal is to always make things easy for our customers. Thank you for choosing us for your car needs!

September 03, 2026

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Service was excellent My part was delivered 2 days later. Job is now completed. I am a very satisfied customer. More

by SMITHCAL_01
Service Price Transparency
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Recommend Dealer
Yes
Sep 04, 2026

Baker Nissan responded

We are thrilled to hear that our service was excellent and we were able to deliver your part in just 2 days! Your satisfaction is our top priority. Thank you for choosing our business!

August 27, 2026

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Tony (Edgar) was professional and very helpful in answering my questions. I’m very happy with his service.. More

by MELZAM5530
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Recommend Dealer
Yes
Aug 30, 2026

Baker Nissan responded

Thank you for the five star review!

August 27, 2026

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I was informed when I arrived that they no longer did tire rotation with my purchased maintenance agreement that was mandatory with my lease. The maintenance agreement.was changing due to new leadershi More

by Pam
Service Price Transparency
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Recommend Dealer
No
Sep 04, 2026

Baker Nissan responded

We understand your frustration and apologize for any inconvenience. We are working with our customers with prepaid maintenance plans to ensure they receive everything outlined in that plan

August 24, 2026

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Employee Rating

I was not pleased with the fact that my car was not washednor vacuumed after the service. The excuse I had was that my car had a dent in the front. At Central Houston Nissan, they washed and vacuum my More

by QUERANDAI3
Service Price Transparency
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Recommend Dealer
No
Sep 04, 2026

Baker Nissan responded

Thank you for bringing this to our attention. We apologize for any inconvenience and will be sure to address this with our service team to ensure all customers receive a thorough cleaning. We strive to provide top-notch service and will use this feedback to improve. Thank you for choosing us for your car service needs.

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