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Chas Spencer
Chas Spencer at Baker Nissan

Chas Spencer

Service Advisor

Baker Nissan

19630 Northwest Freeway
Houston, TX 77065

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3.8
5 Reviews

Dealership Experience

4 mos

Industry Experience

1 yr, 7 mos

3.8

5 Reviews

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5 Reviews of Chas Spencer

November 06, 2026

Dealership Rating
Employee Rating

I was lied to and I really do not appreciate that! I have tried calling but I can’t get in touch with anyone and no one ever calls back. More

by DSPARKU2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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November 02, 2026

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Employee Rating

I had a great experience at the Nissan dealership,it was peaceful and they provided me a solution to my problem. More

by BROTHERSDREAM
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 03, 2026

Baker Nissan responded

Thank you for your wonderful feedback! We're thrilled to hear you had a peaceful experience and that we could help solve your problem. Our team is dedicated to providing excellent service, and your satisfaction means the world to us. We look forward to serving you again!

October 22, 2026

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Employee Rating

The feedback I have is that I'm always having to wait for hours even though I have an appointment. It's very discouraging and makes me not want to continue service with you. And as a result of the wait this More

by SCRIM78683
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Oct 25, 2026

Baker Nissan responded

Thank you for your feedback. I sincerely apologize for the long wait times you've experienced. We strive to provide timely service and will work on improving our scheduling. I appreciate your patience and hope to regain your trust for future visits.

October 08, 2026

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Employee Rating

HIGHLY PROFESSIONAL AND VERY FRIENDLY AND POLITE. QUICKLY SET ME UP WITH AN UBER CAR TO RETURN HOME. More

by MWYACORP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rogelio Martinez, Marquess Smith, Yamet "Jim" Medina, Rolando Murillo

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Oct 09, 2026

Baker Nissan responded

Thank you for your wonderful review! We're thrilled to hear that you found our team professional and friendly. It's great to know we could assist you quickly with your Uber ride. We look forward to serving you again soon!

October 07, 2026

Dealership Rating
Employee Rating

it was very i did not mind waiting there were snacks and coffee so Baker is great Awesomenes!!!!!! More

by LHAMPT001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Oct 12, 2026

Baker Nissan responded

Thank you for your wonderful review! We're thrilled to hear you enjoyed the snacks and coffee while waiting. Our team works hard to create a great experience for our customers. We appreciate your support and look forward to seeing you again soon!

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