Baierl Toyota
Mars, PA
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853 Reviews of Baierl Toyota
We purchased a new Predawn Mica Gray FWD 2013 Toyota Sienna Limited from Baierl Toyota which we recieved on September 15, 2012. The buying experience was a pleasure from start to finish. My initial cont Sienna Limited from Baierl Toyota which we recieved on September 15, 2012. The buying experience was a pleasure from start to finish. My initial contact with Cliff Matthews was via email and, unlike most dealerships, he responded immediately with a detailed quote for the vehicles available that met my criteria. Cliff was very patient and helpful throughout the whole experience as we exchanged emails and phone calls for over a month. Ultimately, I decided to go with a 2013 Toyota Sienna based on the options that I wanted. Cliff and the team at Baierl Toyota walked me through the process of ordering the new vehicle. Cliff immediately notified me when the vehicle was shipped from the factory and delivered to the dealership. The pickup process was very smooth and thorough... Cliff took us step-by-step through all of the features of our new Sienna, including setting up our cell phones to work with the Bluetooth system. I would highly recommend the 2013 Toyota Sienna, Cliff Matthews, and Baierl Toyota to anyone considering a new vehicle. More
We were very pleased our salesperson Patrick, He was friendly & extremely knowledgable of the vechicles. He helped convert us to becoming part of the Toyota family. He worked with us to get us in a van friendly & extremely knowledgable of the vechicles. He helped convert us to becoming part of the Toyota family. He worked with us to get us in a van that we could afford and be comfortable in. Honestly we have never experienced a dealership like this before Everyone was awesome and we look forward to dealing with them in the future. We give them 5 stars!!! More
Patrick Evans provides great customer service and is very fun to work with. We got off work at 5:30 pm on Friday evening and arrived at the dealership at 6 pm, which was closing time. Patrick kept it open fun to work with. We got off work at 5:30 pm on Friday evening and arrived at the dealership at 6 pm, which was closing time. Patrick kept it open just for us, was very patient, allowed us to test drive the vehicle we were interested in, and even hooked us up with some perks. More
After puting off buying vehicles as long as we could, we began perusing a few dealerships (leaning towards Toyota or Honda). We found the selection at Baierl Toyota superior and the prices reasonable, so w began perusing a few dealerships (leaning towards Toyota or Honda). We found the selection at Baierl Toyota superior and the prices reasonable, so we sent for online quotes for both a new car and the approximate value of trade-ins we had. Dan Nalley got back to us immediately. Over the following few days, we dealt with both Dan Nalley and Bob Baierl and ultimately bought two vehicles. Both Dan and Bob were terrific. In particular, Dan worked above and beyond by washing cars himself to get us out of there on time, and for helping to keep some extracurricular paperwork moving for us. A few days after the sale was completed, he promptly faxed us some papers that we requested. It was a very positive experience. More
We have bought from Patrick before and really enjoyed the experience. Patrick is knowledgeable, friendly and has a no nonsense approach to sales that we liked. We will buy from Patrick again. On this occa experience. Patrick is knowledgeable, friendly and has a no nonsense approach to sales that we liked. We will buy from Patrick again. On this occasion, we were helping our son buy his first truck. Patrick took the time necessary to make sure Robert understood the vehicle and was comfortable with his purchase. Well done Patrick! More
I received wonderful service and follow up from both Patrick and Kristen. This convinced me to get a new Camry from Baierl last month. This is my 3rd car purchased at Baierl Toyota in the past 3 years. Patrick and Kristen. This convinced me to get a new Camry from Baierl last month. This is my 3rd car purchased at Baierl Toyota in the past 3 years. More
Just bought a highlander from Baierl Toyota in Mars, PA. This is actually the second car I have bought there. The staff is always friendly and knowledgable. Prices are the best and inventory is always good. This is actually the second car I have bought there. The staff is always friendly and knowledgable. Prices are the best and inventory is always good. Whether you are looking for new or used, I would definitely head to Baierl Toyota first. More
Excellent customer service. Had my new car all ready when I came To pick it up and showed me everything. Polite sales person, didn't push you to get something. He found the exactly what I needed and got it I came To pick it up and showed me everything. Polite sales person, didn't push you to get something. He found the exactly what I needed and got it for me. More
Let me start by saying that I was an internet car sales Let me start by saying that I was an internet car sales manager for years so I can be a rough customer. I immediately asked to speak to the GM. Let me start by saying that I was an internet car sales manager for years so I can be a rough customer. I immediately asked to speak to the GM. A smiling and upbeat/energetic lady walked out and introduced herself. Her name is Stephanie DiCarlo. She treated me like I was her best customer from beginning to end. She still takes my calls personally and helps me with anything I need from accessories, sales to service. My first purchase was a 2012 Highlander Hybrid!. I liked my experience so much that I bought a new Prius V a few months later. THe salesman that delivered the car was Dan Nalley and he was exceptional too. He actually delivered the car to my house!!!. My wife never set foot in the dealership for either vehicle purchase! Dan not only brought it to our house at 9 at night(only time we were available) but he stayed well after 10 explaining everything to her. He could not have been more pleasant and patient!!! I give them the highest recommendation possible and suggest you look this team up the minute you arrive at their dealership!!. I feel so confident in them that I will actually post my name and cell number for anyone who would like to hear from me personally regarding our experience. Allan Quackenbush 412-969-1239. Don't go anywhere else, you will pay more money and will not be treated nearly as well. I was at a toyota dealership down the road and the experience was HIGH pressure and very UNCOMFORTABLE !!. MAKE IT EASY ON YOURSELF AND CALL EITHER OF THESE TWO!!! More
I have bought may cars over the years and I can say that the folks at Baierl Toyota are the best in the business you can find anywhere. The dealership showed the utmost respect and courtesy to me at all tim the folks at Baierl Toyota are the best in the business you can find anywhere. The dealership showed the utmost respect and courtesy to me at all times. I got the best price and they also got me the lowest possible financing via Toyota which beat the rates offered by the banks. They are friendly and I will recommend anyone to go in and see it for themselves. I wish other dealers could learn from the Baierl folks. Their service department is also very courteous and thoroughly professional. More