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Baierl Toyota

Mars, PA

3.7
853 Reviews

19045 Perry Highway

Mars, PA

16046

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853 Reviews of Baierl Toyota

September 09, 2016

Dan is the man Dan in service was sharp! He got me in on a Friday for a keyfob programming with little notice My regular contact Missy was on vacation but both ar More

by ls40095
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan
Sep 12, 2016 -

Baierl Toyota responded

Thank you so much for taking the time to leave this wonderful review. Dan and Missy are valuable members of our team and they will be grateful to read the nice comments you left them. Please come back and see us again in the future with anything else you might need. Take care! Best regards, Tim Ferraro, Service Manager, timferraro@baierl.com

August 31, 2016

Great time, first car! I came in convinced I was getting abother car and wanting to make sure I shopped around a Little bit. Patrick was great, made the whole process very e More

by Oscarnaught
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Evans, Brad Pavlik
Sep 01, 2016 -

Baierl Toyota responded

It is very kind of you to write us such a nice review. I am pleased to hear that Patrick made your experience very enjoyable. He is a key component of our team here at Baierl Toyota and he will be very happy to hear about your experience. Please come visit us if you need anything else, be it service or sales. Respectfully, Brad Pavlik, General Sales Manager, bradpavlik@baierl.com

August 28, 2016

Excellent experience Patrick was fantastic. Knowledgeable, efficient, and friendly. I would highly recommend him to anyone interested in a Toyota for sure. I'm also appr More

by Sgmdo2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Evans
Aug 30, 2016 -

Baierl Toyota responded

Thank you for taking the time to share your feedback! I am pleased to hear that Patrick was fantastic, knowledgeable, efficient, and friendly during your recent visit at our dealership. He is a great asset to our team and we’re glad to hear that he was able to provide you with such an outstanding experience. If you have any further needs, please come back to see us. Sincerely, Brad Pavlik, General Sales Manager, bradpavlik@baierl.com

August 26, 2016

New Corolla I was impressed by how soon we were helped upon arriving. Salesman and staff were very courteous. This is my first Toyota and I like it so far. More

by Max Barber
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Kauffman
Aug 30, 2016 -

Baierl Toyota responded

Thank you for leaving us this great review, Max. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If you need anything else in the future please feel free to come back and visit us anytime! Sincerely, Brad Pavlik, General Sales Manager, bradpavlik@baierl.com

August 22, 2016

Missy in service is the best! We had three separate appointments with Missy in the service department and every one was handled perfectly. She is a true professional in her field f More

by ls40095
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Missy
Aug 23, 2016 -

Baierl Toyota responded

Thank you for leaving us your review. We are happy to hear that you were pleased with the service you received from Missy. If there is anything more that we can do, please come back and see us again. Take care! Best, Tim Ferraro, Service Manager, timferraro@baierl.com

July 29, 2016

Couldn't have asked for anything more! This was our 2nd time purchasing from Baierl and we couldn't have been happier with the whole process. Patrick Evans went out of his way to find us j More

by Amie Buzza
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Evans
Aug 01, 2016 -

Baierl Toyota responded

Amie, thank you for your kind words and for taking the time to inform us of your ongoing positive experience. We are sincerely pleased to know that Patrick's efforts have made the difference in your car buying experience, and he is a valuable team member, indeed. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need a service, we are more than happy to lend a hand. Best, Brad Pavlik, General Sales Manager, bradpavlik@baierl.com

July 26, 2016

Pleasure doing business For the first time ever it was a nothing but a pleasure buying a new car. Patrick Evans was highly professional, knowledgeable, and courteous. He also More

by BPW
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Kukic, Brad Pavlik
Jul 28, 2016 -

Baierl Toyota responded

Congratulations on your brand new car! Patrick and Adam are great assets to our team, so it does not surprise me that they were able to get you set up with your perfect vehicle. We make it a goal of ours to show you all the options and features your new car has to offer so that you are completely comfortable with your new purchase. Our knowledgeable sales team is patient and eager to assist. Thank you for taking the time to notice those efforts and leave us this 5-star review. I will be sure to pass along your praises to them and all of us hope to see you again when the time comes to service your new car. Best, Brad Pavlik, General Sales Manager, bradpavlik@baierl.com

June 20, 2016

Awesome experience! I have now purchased three cars from Baierl Toyota. For the past two, Patrick Evans has been my salesperson. He is personable and extremely helpful. More

by sweitzerjm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Evans
Jun 21, 2016 -

Baierl Toyota responded

Thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Patrick was there to provide you with such prsonable and helpful service! We are sincerely grateful for your loyalty and congratulations on your new car. Be sure to like us on Facebook to catch great service specials! Regards, Brad Pavlik, General Sales Manager, bradpavlik@baierl.com

May 31, 2016

Very poor customer service. I visited Bariel Toyota yesterday, I knew it was a holiday but I was never expecting to have the customer service I received, we wanted to look at 2 More

by Ks123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jordan Smith, Brett McNeill
Jun 15, 2016 -

Baierl Toyota responded

I am terribly sorry to hear about the negative impression you got during your most recent visit to our dealership. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please contact me so we can work towards a resolution. Sincerely, Brad Pavlik, General Sales Manager, bradpavlik@baierl.com

May 26, 2016

Positive Car Buying Experience. Knowledgeable sales staff who took the time to answer all of my questions and allowed me to test drive multiple vehicles. The Salesman I worked with More

by Rav4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Evans
May 27, 2016 -

Baierl Toyota responded

Thank you and congratulations on your purchase! We are so very pleased that Patrick could make your visit easy and seamless, and we believe that's how every car buying experience should be. We are sincerely grateful for your business and enjoy your new car. Like us on Facebook to catch the latest specials! Regards, Brad Pavlik, General Sales Manager, bradpavlik@baierl.com

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