Baierl Toyota

Our second car We bought a RAV4 about 2 years ago. When we were ready for another Highlander, we checked Baierl out first. We went there for a used one, but it was s We bought a RAV4 about 2 years ago. When we were ready for another Highlander, we checked Baierl out first. We went there for a used one, but it was sold before we could get there. We ended up with a new one. More

New Car Dave Mendenhall was very helpful and knowledgeable about the car and if I had any questions after I purchased the car returned my phone calls promptly Dave Mendenhall was very helpful and knowledgeable about the car and if I had any questions after I purchased the car returned my phone calls promptly. Dominic in fiance was also very helpful with any questions I had. More

Emergency dealt with on same day. I had been hearing loud banging noises coming from underneath my 2009 Rav4 for several days when going around sharp bends and/or over big bumps. I cam I had been hearing loud banging noises coming from underneath my 2009 Rav4 for several days when going around sharp bends and/or over big bumps. I came in and the service department put me right into the line, even though I didn't have an appointment. I was frightened to continue to drive the car one more mile. After an evaluation, it was diagnosed that the sway bar was broken and had to be replaced. To my surprise, they had the parts on hand, and put me in line to have the job done immediately. While I walked down the street for a late lunch, the job was finished before I had finished my meal. I'm so grateful for the way I was treated, for the work being done in such a timely and competent way, and I left greatly relieved. I have a lot of confidence in the mechanics, in the great service staff out front, and I appreciate how fortunate I am to be treated in this respectful way. More

Quick, efficient service We have always experience good service, kindness, thorough explanations of what was done to the vehicle, etc. We are very happy with Baierl and, shou We have always experience good service, kindness, thorough explanations of what was done to the vehicle, etc. We are very happy with Baierl and, should we decide to purchase a vehicle in the future, will definitely go back. More

great customer service The customer service by the advisor's and tech's were absolutley outstanding. Their knowledge and willingness to make sure that my experience was both The customer service by the advisor's and tech's were absolutley outstanding. Their knowledge and willingness to make sure that my experience was both positive and correct. More

Customer service is excellent Service Department was courteous and welcoming. Vehicle was finished ahead of schedule and exceeded expectations. Explanation was thorough and helpf Service Department was courteous and welcoming. Vehicle was finished ahead of schedule and exceeded expectations. Explanation was thorough and helpful. Will return in the future. More

Excellent Everyone was so friendly and was willing to help and get the car done. Especially working with me I don’t know cars very well and they always help me Everyone was so friendly and was willing to help and get the car done. Especially working with me I don’t know cars very well and they always help me figure stuff out More

Fasted service visit ever! The 5,000 mile service visit was great from start to finish. Quick efficient intake and excellent communication. The service was complimentary and the The 5,000 mile service visit was great from start to finish. Quick efficient intake and excellent communication. The service was complimentary and the entire service visit only lasted about 35 minutes. I couldn't ask for more. More

Pleasurable! When arriving at dealership the exact car I wanted had just been sold! The dealership found another & had it there the next business day for us to pur When arriving at dealership the exact car I wanted had just been sold! The dealership found another & had it there the next business day for us to purchase! We are very satisfied 😊 More

Good experience Everyone was helpful and efficient showed me what I asked for. Worked with me on acceptable pricing. Did most of it in 1 day which was helpful since I Everyone was helpful and efficient showed me what I asked for. Worked with me on acceptable pricing. Did most of it in 1 day which was helpful since I was going out of town.. Kept the door open for me to go back with questions Cheryl was helpful with details that I needed also More