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Baierl Toyota

Mars, PA

3.7
853 Reviews

19045 Perry Highway

Mars, PA

16046

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853 Reviews of Baierl Toyota

October 10, 2019

very nice friendly service it was a good service, reasonable time to wait, service was for xx up at 5000 miles, looked at other cars too,some were very nice More

by JB Hunter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
bryant yensen, michael zerishnek
Oct 12, 2019 -

Baierl Toyota responded

Thanks for the great review, JB! Baierl Toyota Team (724) 741-1152

October 05, 2019

Erin Puscateri was the Service Advisor. She was extremely knowledgeable and helpful and she provided me with excellent service. Mike Livy was my Technician. I found him also to be extremely knowl More

by Corolla Girl
Recommend Dealer
Yes
Employees Worked With
Mike Locy and Erin Puscateri
Oct 06, 2019 -

Baierl Toyota responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and I am glad that this was the case with you. Please let us know if we can help you with anything else, thanks. Baierl Toyota Team (724) 741-1152

October 05, 2019

repair follow up I scheduled an appointment to have a door handle repaired (at no charge) on a used vehicle that I had purchased about a month earlier. I was pleasantl More

by Rich
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clifford Matthews
Oct 06, 2019 -

Baierl Toyota responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Baierl Toyota Team (724) 741-1152

October 05, 2019

Knowledgable staff Brenan was very thorough explaining the vehicles features to us on the test drive. He answered all of our questions thoroughly. He was also very helpf More

by marsh8771
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenan
Oct 06, 2019 -

Baierl Toyota responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Michael Hull, General Manager, michaelhull@baierl.com

October 04, 2019

People great to deal with. Tried to work with us to make a deal on a new vehicle. Very pleasant the whole time we were there. Showed us all the in and outs of the vehicle. More

by Sharon Smith Grafton
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John 'Ringo' Saunders, Daniel Boyd
Oct 06, 2019 -

Baierl Toyota responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience! If there is anything else we can do for you, please feel free to give us a call. Michael Hull, General Manager, michaelhull@baierl.com

October 03, 2019

My experience with Baierl Toyota Rod Phillips was great to work with. No pressure to deal. Rod and the other employees were helpful and friendly. The financial person was very thro More

by Gdaddy
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rod Phillips
Oct 06, 2019 -

Baierl Toyota responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Michael Hull, General Manager, michaelhull@baierl.com

October 02, 2019

Toyota 4Runner state inspection & induction service. Vehicle ready on time. Advisor pointed out additional maintenance services that the vehicle needs. I will schedule these soon. Advisor pointed out More

by Keith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Callahan,
Oct 03, 2019 -

Baierl Toyota responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Baierl Toyota Team (724) 741-1152

September 30, 2019

sales person David Kauffman great to deal with. No pushing . Everything up front. I've had some bad experience in my 80 years, but this was not one of them. More

by farmer
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Kauffman
Oct 01, 2019 -

Baierl Toyota responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Michael Hull, General Manager, michaelhull@baierl.com

September 24, 2019

very professional people knowledgable people, make all the difference in the world. People who are not too busy to listen to a customer,and then do the right thing! More

by john
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erin Pusateri, Jim Deschaine
Sep 25, 2019 -

Baierl Toyota responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle. Baierl Toyota Team (724) 741-1152

September 23, 2019

Good service Fair and Freindly. Todd, Megan and Tim were all very knowledgeable in there areas. Would certainly buy another Toyota from the Baierl dealership in C More

by JW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd, Megan Finance)
Sep 24, 2019 -

Baierl Toyota responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Michael Hull, General Manager, michaelhull@baierl.com

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