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Baierl Toyota

Mars, PA

3.7
853 Reviews

19045 Perry Highway

Mars, PA

16046

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853 Reviews of Baierl Toyota

May 28, 2020

The service department has a number of very polite and professional workers!! We were in and out in one hour. Thank you! All employees had masks on and were following CDC guidelines! More

by ullri7
Recommend Dealer
Yes
Employees Worked With
Bryan Ferguson, Douglas Barnes, Darshele Johnson
May 29, 2020 -

Baierl Toyota responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Baierl Toyota Team (724) 741-1152

May 27, 2020

Excellent Transaction This is the 5th vehicle I've leased from Baierl and I have received nothing but the best deal,service and treatment on every occasion. Cliff Mathews h More

by Bshetrick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clifford Matthews
May 29, 2020 -

Baierl Toyota responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Baierl Toyota Team (724) 741-1152

May 24, 2020

The worst customer service ever. Would not recommend. Scammed me during covid19. Poor communication sent me a Vedio of one car and sold me another that is broken More

by Mcdanmy13
Recommend Dealer
No
Employees Worked With
MArk (sales) Tim (manager)
May 29, 2020 -

Baierl Toyota responded

Your feedback has been forwarded on to our team and we are currently looking into this matter. Baierl Toyota Team (724) 741-1152

May 19, 2020

Nice job to the staff at Baierl Toyota especially during COVID-19. Did contactless transaction making me feel good about taking it there. Service was great. Will definitely go back! More

by Corrineski@hotmail.com
Recommend Dealer
Yes
Employees Worked With
Sorry, I have no clue!
May 21, 2020 -

Baierl Toyota responded

Thank you for the feedback! We are happy to hear about your positive experience at Baierl Toyota, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the futur Best, Baierl Toyota Team (724) 741-1152

May 18, 2020

Car Service Service team did an excellent job from answering all my questions to getting my car back to me faster than their committed time. Great job service te More

by glong
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Bauman
May 19, 2020 -

Baierl Toyota responded

Thank you for the feedback! Our top priority is exceptional customer care and we are proud that this was offered to you during your recent visit. Baierl Toyota Team (724) 741-1152

May 17, 2020

I was able to get my car inspection, along with its 10,000 mile Toyota Care during this COVID19 lock down. I was grateful for that! Thank you service center! More

by KR
Recommend Dealer
Yes
Employees Worked With
David Bauman
May 19, 2020 -

Baierl Toyota responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Baierl Toyota Team (724) 741-1152

May 17, 2020

Everyone was friendly and service was quick. This was my new cars first inspection and everything went very smooth. I would recommend them in a 💓 heartbeat! More

by Serenity
Recommend Dealer
Yes
Employees Worked With
Eric was who sold me my car. Do not know the name of the man who helped me Saturday. , Eric Golembiesky
May 19, 2020 -

Baierl Toyota responded

We appreciate the kind words, Serenity. We look forward to seeing you again in the future! Baierl Toyota Team (724) 741-1152

May 14, 2020

Car Inspection Toyota has a great team. Everyone was prepared to meet the guidelines for a safe appointment in the midst of the Coronavirus. From the moment I arrive More

by Christmas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erin Pusateri and John Ball. Your above list is very outdated! Please add the two names I have mentioned!
May 15, 2020 -

Baierl Toyota responded

Hi and thank you for this great review! We're very happy that our team was here to help you and treated you with the customer service we know you deserve. Sincerely, Baierl Toyota Team (724) 741-1152

May 13, 2020

Work was started right on time and was done at the time they anticipated. Everything was well explained and the requesed service was done. Comfortable waiting time and social distancing was observed. More

by CSDL
Recommend Dealer
Yes
Employees Worked With
Bryan Ferguson, Douglas Barnes
May 15, 2020 -

Baierl Toyota responded

We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. Sincerely, Baierl Toyota Team (724) 741-1152

May 11, 2020

Service advisor, Lonnie Samba Give Lonnie 5 stars! Lonnie was very comfortable to work with. He was eager to answer questions and explain things after the work was completed. I More

by windatback
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lonnie Samba
May 13, 2020 -

Baierl Toyota responded

Thank you so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments with Lonnie and the rest of the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! Baierl Toyota Team (724) 741-1152

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