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Baierl Toyota

Mars, PA

3.7
849 Reviews

19045 Perry Highway

Mars, PA

16046

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849 Reviews of Baierl Toyota

June 19, 2020

Vehicle was fixed promptly. I thought for a 461.00 dollar Toyota could at least vacuum out the pickup a little, and maybe a wash, but that’s just a thought I guess. More

by Dutchplace
Recommend Dealer
Yes
Employees Worked With
Bryan Ferguson
Jun 22, 2020 -

Baierl Toyota responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Baierl Toyota Team (724) 741-1152

June 17, 2020

Great service and there was no where else I would go considering the dealership gives back to the community. Jim was also amazing to work with. More

by michaelyoung
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Davin
Jun 17, 2020 -

Baierl Toyota responded

Thank you for the positive review, Michael and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Best, Baierl Toyota Team (724) 741-1152

June 06, 2020

very professional staffgreat sevicefit my appt in with very professional staff great sevice fit my appt in with 1 days notice which was very helpful drove the extra distance because of this thank you! More

by mmteich
Recommend Dealer
Yes
Employees Worked With
not sure difficult to identify with masks
Jun 10, 2020 -

Baierl Toyota responded

We appreciate the kind words. We look forward to seeing you again in the future! Thanks for choosing Baierl Toyota! Baierl Toyota Team (724) 741-1152

June 02, 2020

We went to Baierl Toyota to look at a truck. The first salesman (Jay) seemed like he should’ve been on the jersey shore, as I left the first time I said “call me” and Jay responded “for what?”. Well it wa More

by Jeff M
Recommend Dealer
Yes
Employees Worked With
Tim
Jun 03, 2020 -

Baierl Toyota responded

Thank you for taking the time to write this review. Our highest priority is satisfying our guests and we are delighted to know that Tim made sure your concerns were addressed properly. We look forward to working with you again and if there are other things you need assistance with, do not hesitate to contact us. Baierl Toyota Team (724) 741-1152

June 02, 2020

We bought a used vehicle from here in June 2018.. our experience was awful, to say the least. Thinking back, I was taken advantage of hard. I made an appointment, as you do, for 2 specific cars. Upon arr More

by Corina
Recommend Dealer
No
Employees Worked With
BRENEN martonik, Daniel m
Jun 03, 2020 -

Baierl Toyota responded

We would like to speak with you directly in order to better understand the circumstances you’ve described and reach a satisfactory resolution together. Please contact us directly at your earliest convenience. Thank you, we look forward to speaking with you. Baierl Toyota Team (724) 741-1152

Jun 28, 2020 -

Corina responded

Tried to call, left a message... a month later and still no response. Not surprised. Thanks for showing me where not to go next time!

June 01, 2020

Brad takes care of another our family has been buying cars off Brad since 2008, now we are driving over 100 miles to deal with him. Call him if you need a car.... More

by stangas
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
A.J. in sales, and Muscle man in finance......, Brad Pavlik
Jun 03, 2020 -

Baierl Toyota responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Thanks for choosing Baierl Toyota! Baierl Toyota Team (724) 741-1152

May 28, 2020

The service department has a number of very polite and professional workers!! We were in and out in one hour. Thank you! All employees had masks on and were following CDC guidelines! More

by ullri7
Recommend Dealer
Yes
Employees Worked With
Bryan Ferguson, Douglas Barnes, Darshele Johnson
May 29, 2020 -

Baierl Toyota responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Baierl Toyota Team (724) 741-1152

May 27, 2020

Excellent Transaction This is the 5th vehicle I've leased from Baierl and I have received nothing but the best deal,service and treatment on every occasion. Cliff Mathews h More

by Bshetrick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clifford Matthews
May 29, 2020 -

Baierl Toyota responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Baierl Toyota Team (724) 741-1152

May 24, 2020

The worst customer service ever. Would not recommend. Scammed me during covid19. Poor communication sent me a Vedio of one car and sold me another that is broken More

by Mcdanmy13
Recommend Dealer
No
Employees Worked With
MArk (sales) Tim (manager)
May 29, 2020 -

Baierl Toyota responded

Your feedback has been forwarded on to our team and we are currently looking into this matter. Baierl Toyota Team (724) 741-1152

May 19, 2020

Nice job to the staff at Baierl Toyota especially during COVID-19. Did contactless transaction making me feel good about taking it there. Service was great. Will definitely go back! More

by Corrineski@hotmail.com
Recommend Dealer
Yes
Employees Worked With
Sorry, I have no clue!
May 21, 2020 -

Baierl Toyota responded

Thank you for the feedback! We are happy to hear about your positive experience at Baierl Toyota, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the futur Best, Baierl Toyota Team (724) 741-1152

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