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Baierl Toyota

Mars, PA

3.7
849 Reviews

19045 Perry Highway

Mars, PA

16046

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849 Reviews of Baierl Toyota

October 25, 2021

Good to work with Erin; always a pleasure. Good service, timely and courteous. Everything done well. Thank You More

by car review
Recommend Dealer
Yes
Employees Worked With
Erin Pusateri
Oct 27, 2021 -

Baierl Toyota responded

We appreciate your input. We're glad to hear that you are consistently impressed with the service we offer here. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, Daniel Nalley, General Manager

October 20, 2021

Andrew made our experience easy and we tell everyone ! Thx so much. The courtesy pick up was so nice as my husband has a lot of health issues More

by janlynn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew in service sept
Oct 22, 2021 -

Baierl Toyota responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Shawn Crow, Service Manager

October 20, 2021

Great service today....poor past experience with sales/finance Word word word word word word More

by d4ord
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sharon McRickard
Oct 22, 2021 -

Baierl Toyota responded

Thank you for sharing your experience with us. We strive to ensure an excellent experience and we want to learn more about what took place. Please contact us at your convenience. Sincerely, Daniel Nalley, General Manager

October 19, 2021

Dealt with 5 different people, check in counter, mechanic, 2 parts people and the service manager. They were all absolutely outstanding!! More

by Robert166
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t know the name but he was also in parts but I don’t see him. , Tom Claus, Darshele Johnson
Oct 21, 2021 -

Baierl Toyota responded

Hi, thanks for your praise and kind comments about our team. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Sincerely, Shawn Crow, Service Manager

October 10, 2021

Chris Acura was very friendly and made the car buying experience as painless as possible. All around good guy and not just a salesman. More

by K@P0W
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Cuda
Oct 12, 2021 -

Baierl Toyota responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Chris and our team were helpful during your visit and that you love your new car If you have any questions, please don't hesitate to reach out to us again. Sincerely, Daniel Nalley, General Manager

October 08, 2021

Mark made things so easy and was extremely helpful. I was buying a car for my daughter and enjoyed the experience so much that I went back and bought my vehicle from Mark a month later. More

by Droule
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Entress
Oct 12, 2021 -

Baierl Toyota responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Daniel Nalley, General Manager

October 07, 2021

Work was done promptly. Staff was courteous & explained invoice charges. My car was clean & ready to go. More

by MTROP1956
Customer Service
Recommend Dealer
Yes
Employees Worked With
Erin
Oct 11, 2021 -

Baierl Toyota responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, Shawn Crow, Service Manager

October 05, 2021

I called this dealership to purchase an uncommon Tacoma listed in their inventory. I was a couple hour drive from the dealership but was ready to head there for the day to make the deal. From the onset, a More

by ripoff_report
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rod Phillips
Oct 07, 2021 -

Baierl Toyota responded

On behalf of Baierl Toyota, I would like to express our appreciation for the time you took to share your experience. It appears that an encounter you had with a member of our sales staff does not reflect our standards of customer service. Providing a positive experience is our top priority and we want to hear more about this event. If you would like to discuss your experience further, please do not hesitate to contact me directly. Sincerely, Daniel Nalley, General Manager

September 27, 2021

Salesmen like Jim Davin make Baierl Toyota. what it is today. I bought two cars through him in the last 11 months. Hopefully he'll be selling me my third vehicle in the future. More

by mcdonougha95
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Covert, 5 stars, James Davin
Sep 29, 2021 -

Baierl Toyota responded

Hello and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Jim was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Sincerely, Daniel Nalley, General Manager

September 20, 2021

Please do not go there for your car repair they like to tack your money only More

by Ashokbhaisharma
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bryan Ferguson
Sep 21, 2021 -

Baierl Toyota responded

I would like to speak with you directly in order to better understand the circumstances you’ve described and reach a satisfactory resolution together. Please contact me directly at your earliest convenience. Thank you, I look forward to speaking with you. Sincerely, Shawn Crow, Service Manager

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